Toshiba Satellite L40-ASP4261LM User Manual - Page 106

DVD Super Multi drive with double layer disc recording, support

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Troubleshooting Problem Cannot write correctly Procedure If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA. ■ Do not use the mouse or keyboard during writing. ■ Use only the software supplied with the computer for recording. ■ Do not run or start other software during writing. ■ Do not jar the computer during writing. ■ Do not connect/ disconnect external devices or install/remove internal cards during writing. DVD Super Multi drive with double layer disc recording support Problem You cannot access a disc in the drive Procedure Make sure the drive's drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the disc. Make sure there is no obstruction. Remove any foreign object. Check whether the disc is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. User's Manual 8-12

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User’s Manual
8-12
Troubleshooting
DVD Super Multi drive with double layer disc recording
support
Cannot write correctly
If you have trouble writing, make sure you are
observing the following precautions:
■
Use only media recommended by TOSHIBA.
■
Do not use the mouse or keyboard during
writing.
■
Use only the software supplied with the
computer for recording.
■
Do not run or start other software during
writing.
■
Do not jar the computer during writing.
■
Do not connect/ disconnect external devices
or install/remove internal cards during writing.
Problem
Procedure
You cannot access a
disc in the drive
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.
Problem
Procedure