Toshiba Satellite M55-S3311 Toshiba Online Users Guide for Satellite M50/M55 - Page 174
Problems when you turn on the computer
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174 If Something Goes Wrong Problems when you turn on the computer To record the details: 1 Click the Details button and select the text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem. 2 Press Ctrl and c simultaneously to copy the text to the clipboard. 3 Open Notepad (click Start, point to All Programs, then point to Accessories and click Notepad). 4 Press Ctrl and v simultaneously to paste the details into Notepad. 5 Add a paragraph break and type some notes describing what you were doing when you received the message and how the error can be reproduced. 6 Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adapter and power cord/cable properly or installed a charged battery. Press and hold the power switch for at least 10 seconds. If you are using the AC adapter, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the computer is on by looking at the On/off indicator. If the indicator is glowing, the computer is on. If you are using an AC adapter, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
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