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220 If Something Goes Wrong If you need further assistance ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the complete detailed specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardwarerelated, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all other preloaded software on your choice of media ❖ Name and version of the program involved in the problem along with its installation media

Section	Page
Satellite® P100/P105 Series User's Guide	1
Contents	26
Introduction	34
This guide	35
Safety icons	36
Other icons used	37
Other documentation	37
Service options	38
Chapter 1: Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	40
Precautions	40
Important information on your computer’s cooling fan	42
Setting up your computer	43
Setting up your software	44
Registering your computer with Toshiba	45
Adding optional external devices	45
Connecting to a power source	46
Charging the main battery	49
Using the computer for the first time	50
Opening the display panel	50
Your computer’s features and specifications	51
Turning on the power	51
Adding memory (optional)	52
Installing a memory module	52
Removing a memory module	58
Checking total memory	61
Using the TouchPad™	61
Scrolling with the TouchPad™	62
Control buttons	62
Disabling or enabling the TouchPad™	62
Using the Dual Mode Pad	64
Using Dual Mode	64
Using external display devices	67
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	69
Using an external keyboard	69
Using a mouse	70
Connecting a printer	70
Setting up a printer	71
Connecting an optional external diskette drive	72
Turning off the computer	73
Options for turning off the computer	73
Using the Turn Off Computer or Shut Down commands	76
Using and configuring Hibernation mode	77
Using and configuring Standby mode	78
Closing the display panel	79
Caring for your computer	80
Cleaning the computer	80
Moving the computer	80
Using a computer lock	81
Chapter 2: Learning the Basics	82
Computing tips	82
Using the keyboard	84
Character keys	84
Ctrl, Fn, and Alt keys	84
Function keys	85
Windows special keys	85
Starting a program	86
Starting a program from the Start menu	86
Starting a program from Windows® Explorer	87
Starting a program from the Run dialog box	88
Saving your work	89
Saving files	89
Printing your work	91
Backing up your work	92
Restoring your work	92
Using the optical drive	93
Optical drive components	93
Media control buttons	94
Inserting a compact disc	95
Playing an audio CD	97
Playing CDs/DVD	98
Creating a CD/DVD	99
Removing a disc with the computer on	100
Removing a disc with the computer off	100
Caring for CD or DVD Discs	101
Toshiba’s online resources	101
Chapter 3: Mobile Computing	102
Toshiba’s energy-saver design	102
Running the computer on battery power	102
Battery Notice	103
Power management	104
Using additional batteries	104
Charging batteries	105
Charging the main battery	105
Charging the RTC battery	106
Monitoring main battery power	107
Determining remaining battery power	109
What to do when the main battery runs low	110
Setting battery alarms	111
Conserving battery power	112
Power Schemes	112
Using a hot key to set the Power Scheme	113
Changing the main battery	114
Removing the battery from the computer	114
Inserting a charged battery	116
Taking care of your battery	117
Safety precautions	117
Maximizing battery life	118
Disposing of used batteries	119
Traveling tips	121
Chapter 4: Exploring Your Computer’s Features	122
Exploring the desktop	122
Finding your way around the desktop	123
Setting up for communications	125
Connecting the modem to a telephone line	127
Connecting your computer to a network	129
An overview of using the Internet	131
The Internet	132
The World Wide Web	132
Internet Service Providers	132
Connecting to the Internet	133
Surfing the Internet	134
Internet features	134
Uploading to, and downloading files from, the Internet	135
Exploring audio features	135
Recording sounds	135
Using external speakers or headphones	136
Using PC Cards	138
Inserting a PC Card	138
Removing a PC Card	139
Setting up a PC Card for your computer	140
Using an ExpressCard™	140
Inserting an ExpressCard™	141
Removing an ExpressCard™	142
Using the Bridge Media Adapter Slot	142
Inserting memory media	143
Removing memory media	144
Using the i.LINK® port	145
Chapter 5: Toshiba Utilities	146
TOSHIBA Assist	147
Connect	148
Secure	149
Protect & Fix	150
Optimize	151
Setting passwords	152
Using an instant password	152
Setting a user password	153
Disabling a user password	153
Using a supervisor or user password	154
Setting a supervisor password	154
Deleting a supervisor password	155
Toshiba Password Utility	155
PC Diagnostic Tool Utility	157
TOSHIBA Hotkey Utility	158
TOSHIBA SD™ Memory Card Format Utility	159
Mouse Utility	160
Toshiba Hardware Setup	161
TOSHIBA Zooming Utility	163
CD/DVD Drive Acoustic Silencer	164
TOSHIBA Accessibility	165
Fingerprint Authentication Utility	166
Fingerprint utility limitations	166
Fingerprint Enrollment	167
Fingerprint Logon	168
Power-on Security	169
Control Center	170
Password Bank	172
Care and maintenance of your fingerprint reader	176
Fingerprint reader limitations	178
Chapter 6: If Something Goes Wrong	179
Problems that are easy to fix	179
Problems when you turn on the computer	181
The Windows ® operating system is not working	183
Using Startup options to fix problems	184
Internet problems	185
The Windows® XP operating system can help you	185
Resolving a hardware conflict	186
A plan of action	186
Resolving hardware conflicts on your own	187
Fixing a problem with Device Manager	189
Memory problems	191
Power and the batteries	191
Keyboard problems	193
Display problems	194
Disk drive problems	197
Optical drive problems	199
Sound system problems	200
PC Card problems	201
Printer problems	204
Modem problems	205
Wireless networking problems	206
DVD operating problems	209
Develop good computing habits	212
Data and system configuration backup in Windows XP	213
If you need further assistance	219
Before you contact Toshiba	219
Contacting Toshiba	220
Other Toshiba Internet Web sites	221
Toshiba’s worldwide offices	221
Appendix A: Hot Keys	223
Volume Mute	223
Password security	224
Without a password	224
With a password	224
Maintaining security when the battery is not fully charged	225
Power usage	226
Standby mode	227
Hibernation mode	228
Display modes	229
Display brightness	230
Disabling or enabling wireless devices	230
Disabling or enabling the TouchPad or Dual Mode Pad	231
Zooming applications in/out	231
Keyboard hot keys	231
Appendix B: Power Cord/Cable Connectors	232
Appendix C: Using ConfigFree™ with your Toshiba Computer	233
Getting Started	234
Starting ConfigFree	234
ConfigFree Utilities	236
Connectivity Doctor	236
Search for Wireless Devices	239
Profile Settings	244
ConfigFree SUMMIT	248
Quick Connect	252
Using the Automatic Switch	255
Semi-Automatic Switch Feature	255
Glossary	257