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Toshiba Satellite P505-S8946 User Manual - Page 205

DVD operating problems, The Windows, operating system wireless management, facility does not work.

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If Something Goes Wrong DVD operating problems 205 4 Enter IPCONFIG /ALL and press Enter. The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). 1 Click Start to open the Start menu. 2 Type Cmd in the search field. 3 At the top-left of the Start menu, click cmd.exe. 4 Enter PING 192.168.1.1 at the command prompt, and press Enter. If "Request Timed Out" or another error message appears in response, then the problem is probably Wi-Fi®-related. ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. The Windows® operating system wireless management facility does not work. If you are using an external Wi-Fi® adapter (an ExpressCard®, USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management facility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray.

Section	Page
Satellite® P500 Series User’s Guide	1
Contents	30
Introduction	38
This guide	40
Safety icons	41
Other icons used	41
Your computer’s features and specifications	42
Other documentation	42
Service options	42
Chapter 1: Getting Started	43
Selecting a place to work	43
Setting up a work environment	43
Keeping yourself comfortable	44
Precautions	44
Important information on your computer’s cooling fan	46
Setting up your computer	46
Connecting to a power source	47
Charging the main battery	49
Using the computer for the first time	50
Opening the display panel	50
Turning on the power	51
Setting up your software	52
Registering your computer with Toshiba	52
Adding optional external devices	53
Adding memory (optional)	53
Installing a memory module	54
Removing a memory module	59
Checking total memory	61
Recovering the Internal Storage Drive	62
Recovering to out-of-box state (recommended recovery method)	63
Recovering to a custom size partition	65
Recovering without changing the internal storage drive partitions	68
Creating recovery media	70
Restoring from recovery media	71
Erasing the Internal Storage Drive	73
Checking the internal storage drive operating status	75
Installing drivers and applications	75
Using the TouchPad™	75
Scrolling with the TouchPad™	76
Control buttons	76
TouchPad™ ON/OFF button	76
Disabling or enabling the TouchPad™	76
Using external display devices	77
Connecting the display device	77
Directing the display output when you turn on the computer	79
Adjusting the quality of the external display	80
Using an external keyboard	80
Using a mouse	80
Connecting a printer	81
Setting up a printer	82
Turning off the computer	82
Options for turning off the computer	83
Using the Shut Down command	85
Using and configuring Hibernation mode	87
Using and configuring Sleep mode	89
Closing the display panel	92
Customizing your computer’s settings	92
Caring for your computer	92
Cleaning the computer	92
Moving the computer	93
Using a computer lock	93
Chapter 2: Learning the Basics	95
Computing tips	95
Using the keyboard	97
Character keys	97
Ctrl, Fn, and Alt keys	97
Function keys	98
Special Windows® keys	98
Starting a program	98
Starting a program from the Start menu	99
Starting a program from Windows® Explorer	99
Starting a program using the Start Search field	100
Saving your work	101
Printing your work	102
Backing up your work	103
Restoring your work	104
Using the optical drive	104
Optical drive components	105
Media control buttons	106
Inserting an optical disc (slot-type drive)	106
Removing a disc (slot-type drive)	107
Inserting an optical disc (tray-type drive)	108
Playing an audio CD	110
Playing optical media	110
Recording optical media	110
Removing a disc with the computer on (tray-type drive)	111
Removing a disc with the computer off (tray-type drive)	111
Caring for optical discs	112
Toshiba’s online resources	112
Chapter 3: Mobile Computing	113
Toshiba’s energy-saver design	113
Running the computer on battery power	114
Battery Notice	114
Power management	115
Using additional batteries	115
Charging batteries	115
Charging the main battery	116
Charging the RTC battery	116
Monitoring main battery power	117
Determining remaining battery power	118
What to do when the main battery runs low	119
Setting battery notifications	119
Conserving battery power	120
Power Plans	121
Using a hot key to set the Power Plan	122
Using TOSHIBA eco Mode	123
Changing the main battery	124
Removing the battery from the computer	124
Inserting a charged battery	125
Taking care of your battery	127
Safety precautions	127
Maintaining your battery	128
Disposing of used batteries	128
Traveling tips	130
Chapter 4: Exploring Your Computer’s Features	131
Exploring the desktop	131
Finding your way around the desktop	132
Setting up for communications	134
Connecting your computer to a network	134
Connecting a modem to a telephone line	135
An overview of using the Internet	137
The Internet	137
The World Wide Web	137
Internet Service Providers	137
Connecting to the Internet	138
Surfing the Internet	138
Internet features	138
Uploading to, and downloading files from, the Internet	139
Exploring audio features	140
Recording sounds	140
Using external speakers or headphones	140
Using the Web Camera	141
Using an ExpressCard®	142
Inserting an ExpressCard®	142
Removing an ExpressCard®	142
Using the Bridge Media Adapter Slot	143
Inserting memory media	143
Removing memory media	144
Using the i.LINK® port	145
Using the eSATA/USB combo port	145
Chapter 5: Utilities	146
TOSHIBA Assist	147
Connect	148
Secure	149
Protect & Fix	150
Optimize	151
TOSHIBA Application Installer	152
Setting passwords	153
Using an instant password	153
Using a supervisor password	154
Using a user password	155
Deleting a user password	156
TOSHIBA Face Recognition Utility	157
TOSHIBA PC Diagnostic Tool Utility	158
TOSHIBA HDD Protection Utility	159
TOSHIBA SD™ Memory Card Format Utility	160
Mouse Utility	161
TOSHIBA Hardware Setup	162
USB Sleep and Charge Utility	165
Starting the USB Sleep and Charge Utility	165
USB Sleep and Charge	165
Enabling USB Sleep and Charge	167
Power supply mode settings	167
Battery settings	167
TOSHIBA Zooming Utility	168
TOSHIBA Button Support	169
TOSHIBA Accessibility	170
Fingerprint Authentication Utility	171
Fingerprint utility limitations	171
Using the Fingerprint Authentication Utility	171
Fingerprint Logon	171
Care and maintenance of your fingerprint reader	172
Fingerprint reader limitations	173
TOSHIBA eco Utility	174
TOSHIBA Service Station	175
TOSHIBA PC Health Monitor	177
Enabling the TOSHIBA PC Health Monitor	178
ConfigFree®	180
Getting Started	180
ConfigFree® Utilities	181
Chapter 6: If Something Goes Wrong	184
Problems that are easy to fix	184
Problems when you turn on the computer	185
The Windows® operating system is not working	188
Using Startup options to fix problems	188
Internet problems	189
The Windows® operating system can help you	190
Resolving a hardware conflict	190
A plan of action	190
Fixing a problem with Device Manager	191
Memory problems	192
Power and the batteries	193
Keyboard problems	194
Display problems	195
Disk or internal storage drive problems	197
Optical drive problems (tray-type drive)	198
Sound system problems	199
ExpressCard® problems	200
Printer problems	202
Modem problems	203
Wireless networking problems	203
DVD operating problems	205
Develop good computing habits	206
Data and system configuration backup in the Windows® operating system	207
If you need further assistance	212
Before you contact Toshiba	212
Contacting Toshiba	213
Other Toshiba Internet Web sites	214
Toshiba’s worldwide offices	214
Appendix A: Hot Keys/TOSHIBA Cards	216
Hot Key Cards	216
Using the Hot Key Cards	217
Application Cards	218
Using the Application Cards	219
Card Case	220
Hot key functions	220
Volume Mute	221
Lock (Instant security)	222
Power plan	223
Sleep mode	224
Hibernation mode	225
Output (Display switch)	226
Display brightness	227
Disabling or enabling wireless devices	228
Disabling or enabling the TouchPad™	229
Zoom (Display resolution)	230
Keyboard hot key functions	231
Appendix B: Power Cord/Cable Connectors	232
Glossary	233