Toshiba Tecra 8100 Tecra 8100 Users Guide (PDF) 20030103 - Page 270

Contacting Toshiba, Accessing Toshiba online - review

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244 Troubleshooting Guide If you need further assistance sources of assistance first. Try the following before contacting Toshiba: ❖ Review the troubleshooting information in your Windows documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult your authorized Toshiba representative, or your network administrator. Contacting Toshiba If you still need help and suspect that the problem is hardwarerelated, Toshiba offers a variety of resources to help you. Use one of Toshiba's online services. The Toshiba Forum can be accessed through CompuServe®, and the Toshiba Bulletin Board Service (BBS) can be reached free of charge from any PC with a modem. Accessing Toshiba online You can reach Toshiba on the Internet, or through CompuServe (CIS). ❖ Use any Internet browser to access the Internet, then type: www.pcsupport.toshiba.com ❖ Toshiba maintains a number of additional online sites to which you can connect. These sites can provide information about Toshiba products, help with technical questions and Part II: Technical Reference

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Part II: Technical Reference
Troubleshooting Guide
If you need further assistance
244
sources of assistance first. Try the following before contacting
Toshiba:
Review the troubleshooting information in your Windows
documentation.
If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
Consult your authorized Toshiba representative, or your
network administrator.
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
Use one of Toshiba’s online services. The Toshiba Forum can be
accessed through CompuServe
®
, and the Toshiba Bulletin Board
Service (BBS) can be reached free of charge from any PC with a
modem.
Accessing Toshiba online
You can reach Toshiba on the Internet, or through CompuServe
(CIS).
Use any Internet browser to access the Internet, then type:
www.pcsupport.toshiba.com
Toshiba maintains a number of additional online sites to
which you can connect. These sites can provide information
about Toshiba products, help with technical questions and