Toshiba Tecra A11-SP5011M User Manual
Toshiba Tecra A11-SP5011M Manual
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- Toshiba Tecra A11-SP5011M | User Manual - Page 1
Tecra® A11 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Tecra A11-SP5011M | User Manual - Page 2
hands after handling. Model: Tecra® A11 Series Recordable and/or ReWritable set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Tecra A11-SP5011M | User Manual - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Tecra A11-SP5011M | User Manual - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Tecra A11-SP5011M | User Manual - Page 5
uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support - Toshiba Tecra A11-SP5011M | User Manual - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba Tecra A11-SP5011M | User Manual - Page 7
performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport - Toshiba Tecra A11-SP5011M | User Manual - Page 8
❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as - Toshiba Tecra A11-SP5011M | User Manual - Page 9
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de - Toshiba Tecra A11-SP5011M | User Manual - Page 10
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Tecra A11-SP5011M | User Manual - Page 11
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low - Toshiba Tecra A11-SP5011M | User Manual - Page 12
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Tecra A11-SP5011M | User Manual - Page 13
FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization - Toshiba Tecra A11-SP5011M | User Manual - Page 14
14 Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 5100/5300 Series This equipment is approved to the - Toshiba Tecra A11-SP5011M | User Manual - Page 15
15 Malawi Martinique Monaco Morocco New Zealand Oman Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands Malaysia Mayotte Montenegro Netherlands Nicaragua Pakistan Peru Portugal Réunion Saint Martin Saudi Arabia Slovakia South Korea Sweden Taiwan Ukraine - Toshiba Tecra A11-SP5011M | User Manual - Page 16
16 Finland Ghana Herzegovina Hungary Indonesia Italy Jordan Kuwait Lebanon Lithuania Malaysia Monaco Nambia New Zealand Norway Panama Peru Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand Ukraine USA Yemen France Greece Honduras Iceland Iraq Jamaica Kazakhstan Kyrgyzstan - Toshiba Tecra A11-SP5011M | User Manual - Page 17
17 Deutschland: France: Italia: Nederland: Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, audessus d'un espace public, aucun enregistrement n'est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise. - Toshiba Tecra A11-SP5011M | User Manual - Page 18
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Tecra A11-SP5011M | User Manual - Page 19
19 China Croatia Denmark Egypt Finland Ghana Honduras Iceland Ireland Japan Kenya Latvia Liechtenstein Macedonia Mexico Mozambique Nicaragua Pakistan Paraguay Poland Qatar Serbia Slovenia Spain Switzerland Trinidad United Kingdom Venezuela Colombia Cyprus Dominican Republic El Salvador France - Toshiba Tecra A11-SP5011M | User Manual - Page 20
20 Cambodia China Croatia Denmark Egypt Finland Germany Hong Kong India Israel Japan Kenya Latvia Lithuania Malaysia Monaco Netherlands Antilles Norway Panama Peru Portugal Romania Serbia Slovenia Spain Switzerland Trinidad UAE (United Arab Emirates) Uruguay Vietnam Canada Colombia Cyprus - Toshiba Tecra A11-SP5011M | User Manual - Page 21
21 Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Australia Bahrain Bolivia Brunei Canada Colombia - Toshiba Tecra A11-SP5011M | User Manual - Page 22
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Tecra A11-SP5011M | User Manual - Page 23
phones. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the - Toshiba Tecra A11-SP5011M | User Manual - Page 24
In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used - Toshiba Tecra A11-SP5011M | User Manual - Page 25
. Optical Disc Drive Safety Instructions This appliance contains a laser service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba - Toshiba Tecra A11-SP5011M | User Manual - Page 26
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba Tecra A11-SP5011M | User Manual - Page 27
and product names are trademarks or registered trademarks of their respective companies. Computer Disposal Information As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. For details, please visit www.laptops.toshiba.com/green. - Toshiba Tecra A11-SP5011M | User Manual - Page 28
Contents Introduction 36 This guide 38 Safety icons 39 Other icons used 39 Your computer's features and specifications ....40 Other documentation 40 Service options 40 Chapter 1: Getting Started 41 Selecting a place to work 41 Setting up a work environment 41 Keeping yourself comfortable - Toshiba Tecra A11-SP5011M | User Manual - Page 29
recovery DVDs/media 72 Erasing the Internal Storage Drive 74 Checking the internal storage drive operating status 76 Installing drivers and applications 76 Using the Toshiba Dual Pointing Device 77 Using the TouchPad 77 Scrolling with the TouchPad 78 Control buttons 78 Disabling or enabling - Toshiba Tecra A11-SP5011M | User Manual - Page 30
30 Contents Turning off the computer 82 Options for turning off the computer 83 Using the Shut down command 85 Using and configuring Hibernation mode .........87 Using and configuring Sleep mode 90 Closing the display panel 93 Customizing your computer's settings 93 Caring for your computer - Toshiba Tecra A11-SP5011M | User Manual - Page 31
low 118 Setting battery notifications 118 Conserving battery power 119 Power Plans 120 Using a hot key to set the Power Plan 121 Using the TOSHIBA eco power plan 122 Changing the main battery 122 Removing the battery from the computer .......123 Inserting a charged battery 124 Taking care of - Toshiba Tecra A11-SP5011M | User Manual - Page 32
140 Using the eSATA/USB combo port 141 Using the expansion port 141 Chapter 5: Utilities 142 TOSHIBA Assist 143 Connect 144 Secure 145 Protect & Fix 146 Optimize 147 TOSHIBA Application Installer 148 Setting passwords 149 Using an instant password 149 Using a supervisor password 150 - Toshiba Tecra A11-SP5011M | User Manual - Page 33
TOSHIBA Zooming Utility 165 TOSHIBA Button Support 166 TOSHIBA TOSHIBA eco Utility 173 TOSHIBA Service Station 174 TOSHIBA PC Health Monitor 174 ConfigFree 175 Getting Started 175 ConfigFree® Utilities 176 Chapter 6: If Something Goes Wrong 179 Problems that are easy to fix 179 Problems - Toshiba Tecra A11-SP5011M | User Manual - Page 34
197 Wireless networking problems 198 DVD operating problems 199 Develop good computing habits 200 Data and system configuration backup in the Windows® operating system 201 If you need further assistance 206 Before you contact Toshiba 206 Contacting Toshiba 206 Other Toshiba Internet Web sites - Toshiba Tecra A11-SP5011M | User Manual - Page 35
217 Hibernation mode 218 Output (Display switch 219 Display brightness 220 Disabling or enabling wireless devices............221 Disabling or enabling the Toshiba Dual Pointing Device 222 Zoom (Display resolution 223 Keyboard hot key functions 223 Appendix B: Power Cord/Cable Connectors 224 - Toshiba Tecra A11-SP5011M | User Manual - Page 36
with the ENERGY STAR® logo on the computer and the following information applies. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® Program Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba Tecra A11-SP5011M | User Manual - Page 37
which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Tecra A11-SP5011M | User Manual - Page 38
product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows® 7. You - Toshiba Tecra A11-SP5011M | User Manual - Page 39
Safety icons 39 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Tecra A11-SP5011M | User Manual - Page 40
electronic version of the user's guide (this document) ❖ A Quick Start Card ❖ A Resource Guide ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of - Toshiba Tecra A11-SP5011M | User Manual - Page 41
provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba Tecra A11-SP5011M | User Manual - Page 42
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do - Toshiba Tecra A11-SP5011M | User Manual - Page 43
hot! Avoid prolonged contact to prevent heat injury to skin. Read the "Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop - Toshiba Tecra A11-SP5011M | User Manual - Page 44
failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE The cooling fan location will vary depending on the computer. Setting - Toshiba Tecra A11-SP5011M | User Manual - Page 45
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible - Toshiba Tecra A11-SP5011M | User Manual - Page 46
The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main - Toshiba Tecra A11-SP5011M | User Manual - Page 47
Getting Started 47 Charging the main battery ❖ Glows green when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖ Flashes amber when the main battery charge is low and - Toshiba Tecra A11-SP5011M | User Manual - Page 48
48 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Facing the front of the computer, locate the center of the display panel. 2 Gently raise the panel. 3 - Toshiba Tecra A11-SP5011M | User Manual - Page 49
Getting Started 49 Using the computer for the first time Turning on the power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all drives and slots are - Toshiba Tecra A11-SP5011M | User Manual - Page 50
first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special - Toshiba Tecra A11-SP5011M | User Manual - Page 51
to increase the computer's memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 49. Installing a memory module Memory modules can be installed in the - Toshiba Tecra A11-SP5011M | User Manual - Page 52
52 Getting Started Adding memory (optional) The computer has two memory slots-Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in - Toshiba Tecra A11-SP5011M | User Manual - Page 53
Getting Started 53 Adding memory (optional) 5 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 123. Memory module slot cover Front of computer (Sample Illustration) Locating the memory module slot cover 6 Using a small - Toshiba Tecra A11-SP5011M | User Manual - Page 54
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Tecra A11-SP5011M | User Manual - Page 55
Getting Started 55 Adding memory (optional) 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) - Toshiba Tecra A11-SP5011M | User Manual - Page 56
56 Getting Started Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts - Toshiba Tecra A11-SP5011M | User Manual - Page 57
Getting Started 57 Adding memory (optional) 14 Replace the memory module slot cover and secure it using the screw. 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 124. 16 Turn the computer right side up. Make sure to - Toshiba Tecra A11-SP5011M | User Manual - Page 58
could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. - Toshiba Tecra A11-SP5011M | User Manual - Page 59
Getting Started 59 Adding memory (optional) 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. 3 Gently - Toshiba Tecra A11-SP5011M | User Manual - Page 60
60 Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, - Toshiba Tecra A11-SP5011M | User Manual - Page 61
Getting Started 61 Recovering the Internal Storage Drive NOTE From time to time, Windows® will display a pop-up that says, "Do you want to allow the following program to make changes to this computer?" This is a security feature to prevent programs or people from doing things on your computer - Toshiba Tecra A11-SP5011M | User Manual - Page 62
to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created - Toshiba Tecra A11-SP5011M | User Manual - Page 63
Getting Started 63 Recovering the Internal Storage Drive You can recover the original factory image (returning the computer to its out-of-box state) using the utilities stored on your computer's internal storage drive or using recovery DVDs/media, if you have created such media. To recover using - Toshiba Tecra A11-SP5011M | User Manual - Page 64
64 Getting Started Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The - Toshiba Tecra A11-SP5011M | User Manual - Page 65
Getting Started 65 Recovering the Internal Storage Drive 7 Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see "Backing up your work" on page 103). 8 Click Next to - Toshiba Tecra A11-SP5011M | User Manual - Page 66
when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting - Toshiba Tecra A11-SP5011M | User Manual - Page 67
Getting Started 67 Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen 7 Use the on-screen arrow buttons in The size of drive C: field to set the - Toshiba Tecra A11-SP5011M | User Manual - Page 68
68 Getting Started Recovering the Internal Storage Drive NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. You can recover the C: drive without affecting other partitions by either - Toshiba Tecra A11-SP5011M | User Manual - Page 69
Getting Started 69 Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The - Toshiba Tecra A11-SP5011M | User Manual - Page 70
a new internal storage drive from your recovery DVDs/media. NOTE When you create recovery DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created - Toshiba Tecra A11-SP5011M | User Manual - Page 71
the Internal Storage Drive To create recovery DVDs/media: 1 Click Start, All Programs, My Toshiba, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down lists - Toshiba Tecra A11-SP5011M | User Manual - Page 72
, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or your recovery DVDs/media. For instructions on creating recovery DVDs/media, see "Creating recovery DVDs/media" on page 70 - Toshiba Tecra A11-SP5011M | User Manual - Page 73
you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created deleted and rewritten. Click Yes to continue. 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select - Toshiba Tecra A11-SP5011M | User Manual - Page 74
deletes all other partitions from the drive. 8 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message data and partitions from the internal storage drive: 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs - Toshiba Tecra A11-SP5011M | User Manual - Page 75
, select the DVD or USB Flash option on the boot menu, depending on which type of media you are using, and then press Enter. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk and then click Next. 3 Choose one of the following options on the Erase the - Toshiba Tecra A11-SP5011M | User Manual - Page 76
5 Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall - Toshiba Tecra A11-SP5011M | User Manual - Page 77
button-Performs the same function as the left button on a mouse. When a step instructs you to click or choose an item, move the cursor to the item, then on a mouse. For more information, see "Disabling or enabling the Toshiba Dual Pointing Device" on page 222. Using the TouchPad™ The TouchPad™, - Toshiba Tecra A11-SP5011M | User Manual - Page 78
or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, press Fn + F9. For more information, see "Disabling or enabling the Toshiba Dual Pointing Device" on page 222. NOTE Alternately, you can disable only - Toshiba Tecra A11-SP5011M | User Manual - Page 79
Getting Started 79 Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: ❖ An external monitor or projector via the RGB (monitor) port - Toshiba Tecra A11-SP5011M | User Manual - Page 80
80 Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available - Toshiba Tecra A11-SP5011M | User Manual - Page 81
; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in "Setting up - Toshiba Tecra A11-SP5011M | User Manual - Page 82
. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need - Toshiba Tecra A11-SP5011M | User Manual - Page 83
Getting Started 83 Turning off the computer It is a good idea to turn off your computer when you are not using it for a while. If you are using the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery. - Toshiba Tecra A11-SP5011M | User Manual - Page 84
84 Getting Started Turning off the computer ❖ Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open programs and files you were - Toshiba Tecra A11-SP5011M | User Manual - Page 85
Getting Started 85 Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. - Toshiba Tecra A11-SP5011M | User Manual - Page 86
86 Getting Started Turning off the computer 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 - Toshiba Tecra A11-SP5011M | User Manual - Page 87
Getting Started 87 Turning off the computer NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when you close the - Toshiba Tecra A11-SP5011M | User Manual - Page 88
88 Getting Started Turning off the computer 2 Click Hibernate in the pop-up menu. The computer saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the - Toshiba Tecra A11-SP5011M | User Manual - Page 89
Getting Started 89 Turning off the computer 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 5 Select Hibernate for the options you want. NOTE These options can be set separately for how they - Toshiba Tecra A11-SP5011M | User Manual - Page 90
90 Getting Started Turning off the computer Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the ON/OFF light glows green. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing - Toshiba Tecra A11-SP5011M | User Manual - Page 91
Getting Started 91 Turning off the computer To use any of these methods, you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to - Toshiba Tecra A11-SP5011M | User Manual - Page 92
92 Getting Started Turning off the computer 5 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate - Toshiba Tecra A11-SP5011M | User Manual - Page 93
There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 120. There are - Toshiba Tecra A11-SP5011M | User Manual - Page 94
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Tecra A11-SP5011M | User Manual - Page 95
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Tecra A11-SP5011M | User Manual - Page 96
96 Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via diskette, email, or download from the - Toshiba Tecra A11-SP5011M | User Manual - Page 97
Learning the Basics 97 Using the keyboard ❖ The uppercase letter O and the number 0 are not interchangeable. Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your - Toshiba Tecra A11-SP5011M | User Manual - Page 98
98 Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have - Toshiba Tecra A11-SP5011M | User Manual - Page 99
Learning the Basics 99 Starting a program Starting a program from Windows® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the - Toshiba Tecra A11-SP5011M | User Manual - Page 100
100 Learning the Basics Saving your work Starting a program using the Search programs and files field This example uses the Start menu's Search programs and files field to start WordPad: 1 Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start - Toshiba Tecra A11-SP5011M | User Manual - Page 101
then click Save. File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than - Toshiba Tecra A11-SP5011M | User Manual - Page 102
102 Learning the Basics Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft® Word saves files with a .doc/.docx extension. Any file name with an - Toshiba Tecra A11-SP5011M | User Manual - Page 103
Learning the Basics Backing up your work 103 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types - Toshiba Tecra A11-SP5011M | User Manual - Page 104
video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive - Toshiba Tecra A11-SP5011M | User Manual - Page 105
a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Media control buttons The media control buttons located on the system control panel above the keyboard let you change the system volume when the computer is on. TOSHIBA Presentation button Volume - Toshiba Tecra A11-SP5011M | User Manual - Page 106
106 Learning the Basics Using the optical disc drive If your computer comes with a solid state drive (SSD) (available on certain models), under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, your SSD may be vulnerable to data retention errors. Inserting an - Toshiba Tecra A11-SP5011M | User Manual - Page 107
on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are ready to - Toshiba Tecra A11-SP5011M | User Manual - Page 108
the AutoRun feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer. . For more information regarding supported optical media formats please refer to your computer's detailed specifications at - Toshiba Tecra A11-SP5011M | User Manual - Page 109
on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press - Toshiba Tecra A11-SP5011M | User Manual - Page 110
or rubbing alcohol). Let the disc dry completely before inserting it in the drive. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with - Toshiba Tecra A11-SP5011M | User Manual - Page 111
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Tecra A11-SP5011M | User Manual - Page 112
variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other - Toshiba Tecra A11-SP5011M | User Manual - Page 113
Mobile Computing Running the computer on battery power 113 accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer. To ensure that the battery maintains its maximum preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. - Toshiba Tecra A11-SP5011M | User Manual - Page 114
battery packs with you. You can then replace a discharged battery and continue working. For more information on batteries and accessories, see accessories.toshiba.com. Charging batteries The battery needs to be charged before you can use it to power the computer. Never leave batteries in the - Toshiba Tecra A11-SP5011M | User Manual - Page 115
Mobile Computing Charging batteries 115 The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 - Toshiba Tecra A11-SP5011M | User Manual - Page 116
116 Mobile Computing Monitoring main battery power The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored. Monitoring main battery power The computer's main battery light gives you an indication of the main battery's - Toshiba Tecra A11-SP5011M | User Manual - Page 117
Mobile Computing Monitoring main battery power 117 HINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( ). When the ON/OFF light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). Power button System indicator - Toshiba Tecra A11-SP5011M | User Manual - Page 118
118 Mobile Computing Monitoring main battery power Move the pointer over the power icon in the notification area, see "Finding your way around the desktop" on page 130 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage. With - Toshiba Tecra A11-SP5011M | User Manual - Page 119
Mobile Computing Monitoring main battery power 119 To change the default notification settings: 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings - Toshiba Tecra A11-SP5011M | User Manual - Page 120
120 Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option - Toshiba Tecra A11-SP5011M | User Manual - Page 121
Mobile Computing Monitoring main battery power 121 NOTE To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to - Toshiba Tecra A11-SP5011M | User Manual - Page 122
or disable the eco power plan, press the eco Utility™ button. eco Utility™ button (Sample Illustration) Locating the eco Utility™ button The Toshiba eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To - Toshiba Tecra A11-SP5011M | User Manual - Page 123
battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 87. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close - Toshiba Tecra A11-SP5011M | User Manual - Page 124
124 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane - Toshiba Tecra A11-SP5011M | User Manual - Page 125
Mobile Computing Taking care of your battery 125 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of "Removing the battery from the computer" on - Toshiba Tecra A11-SP5011M | User Manual - Page 126
Mobile Computing Taking care of your battery ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be - Toshiba Tecra A11-SP5011M | User Manual - Page 127
an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba's recycling initiatives include recycling programs, events - Toshiba Tecra A11-SP5011M | User Manual - Page 128
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Tecra A11-SP5011M | User Manual - Page 129
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Tecra A11-SP5011M | User Manual - Page 130
130 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) - Toshiba Tecra A11-SP5011M | User Manual - Page 131
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Tecra A11-SP5011M | User Manual - Page 132
LAN, etc.) Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module. This - Toshiba Tecra A11-SP5011M | User Manual - Page 133
When the Wireless antenna ON/OFF switch is ON, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 198. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and - Toshiba Tecra A11-SP5011M | User Manual - Page 134
134 Exploring Your Computer's Features Setting up for communications Connecting a modem to a telephone line (Available on certain models.) Your computer may come with a built-in modem that can be connected to a standard voice-grade telephone line. The modem allows you to: ❖ Access the Internet ❖ - Toshiba Tecra A11-SP5011M | User Manual - Page 135
an analog phone line could cause a computer system failure. Now you are ready to send a fax or use the modem to connect to an online service or the Internet. Exploring audio features You can use your computer to record sounds using the computer's internal microphone (available on certain models) or - Toshiba Tecra A11-SP5011M | User Manual - Page 136
136 Exploring Your Computer's Features Using the Web Camera 6 To save the file, type a file name, and then click Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect - Toshiba Tecra A11-SP5011M | User Manual - Page 137
For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. Using an ExpressCard® The ExpressCard® slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another - Toshiba Tecra A11-SP5011M | User Manual - Page 138
138 Exploring Your Computer's Features Using the Smart Card Reader Removing an ExpressCard® 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. 2 Select the card - Toshiba Tecra A11-SP5011M | User Manual - Page 139
data from one media to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until - Toshiba Tecra A11-SP5011M | User Manual - Page 140
140 Exploring Your Computer's Features Using the Memory card reader When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media 1 Prepare the card for removal by clicking on the Show hidden - Toshiba Tecra A11-SP5011M | User Manual - Page 141
or video files. Like the USB interface, the eSATA interface supports hot swapping (connecting and disconnecting devices while the computer is on . For more information, consult the user's manual that came with your Port Replicator, or visit pcsupport.toshiba.com. On some computer models, you can - Toshiba Tecra A11-SP5011M | User Manual - Page 142
only if the related utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility - Toshiba Tecra A11-SP5011M | User Manual - Page 143
Charge Utility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick - Toshiba Tecra A11-SP5011M | User Manual - Page 144
144 Utilities TOSHIBA Assist The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Tecra A11-SP5011M | User Manual - Page 145
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist 145 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Tecra A11-SP5011M | User Manual - Page 146
146 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Tecra A11-SP5011M | User Manual - Page 147
category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ USB Sleep and Charge Utility ❖ TOSHIBA eco Utility™ 147 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Tecra A11-SP5011M | User Manual - Page 148
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample - Toshiba Tecra A11-SP5011M | User Manual - Page 149
additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE - Toshiba Tecra A11-SP5011M | User Manual - Page 150
or others as a result of the inability to access the computer. To set a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Tecra A11-SP5011M | User Manual - Page 151
down the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The - Toshiba Tecra A11-SP5011M | User Manual - Page 152
on password function: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the user password. NOTE This will - Toshiba Tecra A11-SP5011M | User Manual - Page 153
online help file to learn more about this utility and what it offers. To locate the help file, go to: Start, All Programs, TOSHIBA, Utilities, Face Recognition Help. The help file covers the following topics: ❖ Setting up a Face Recognition account ❖ Registering a user image ❖ Updating a user image - Toshiba Tecra A11-SP5011M | User Manual - Page 154
, Utilities, and then Security Assist, or click the Security Assist icon in the Secure tab of TOSHIBA Assist. The TOSHIBA Security Assist main window appears. (Sample Image) TOSHIBA Security Assist window From the main window, you can select a category that shows the type of passwords or other - Toshiba Tecra A11-SP5011M | User Manual - Page 155
Utilities TOSHIBA Security Assist 155 ❖ Log on Settings-Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the - Toshiba Tecra A11-SP5011M | User Manual - Page 156
Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba Tecra A11-SP5011M | User Manual - Page 157
and then HDD Protection Settings, or click the HDD Protection icon in the Protect & Fix tab of TOSHIBA Assist. The TOSHIBA HDD Protection Properties window appears. (Sample Image) TOSHIBA HDD Protection Properties window 2 Select ON to enable HDD protection, or select OFF to disable HDD protection - Toshiba Tecra A11-SP5011M | User Manual - Page 158
Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. qq The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Tecra A11-SP5011M | User Manual - Page 159
screen appears. (Sample Image) TOSHIBA HWSetup screen - General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by - Toshiba Tecra A11-SP5011M | User Manual - Page 160
160 Utilities TOSHIBA Hardware Setup ❖ CPU-Allows you to enable or disable CPU frequency switching modes Dynamically Switchable-This mode is the default setting for your computer, and - Toshiba Tecra A11-SP5011M | User Manual - Page 161
enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining USB Sleep and Charge Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge. USB Sleep and Charge Your - Toshiba Tecra A11-SP5011M | User Manual - Page 162
162 Utilities USB Sleep and Charge Utility NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are - Toshiba Tecra A11-SP5011M | User Manual - Page 163
will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device - Toshiba Tecra A11-SP5011M | User Manual - Page 164
164 Utilities USB Sleep and Charge Utility charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) TOSHIBA USB Sleep and Charge Utility screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode - Toshiba Tecra A11-SP5011M | User Manual - Page 165
® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option(s). 3 Click - Toshiba Tecra A11-SP5011M | User Manual - Page 166
the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose - Toshiba Tecra A11-SP5011M | User Manual - Page 167
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Tecra A11-SP5011M | User Manual - Page 168
TPM) NOTE This section only applies to systems with TPM. Your TOSHIBA computer includes the TPM (Trusted Platform Module), which is a security Trusted Platform Module Utility ❖ Infineon TPM (Trusted Platform Module) Installation Guide 2 Follow the directions on your screen. Once the TPM files have - Toshiba Tecra A11-SP5011M | User Manual - Page 169
fingerprint software or utility. Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility, click Start, All Programs, TOSHIBA, Utilities, and then select the Fingerprint Utility. For information on enrolling fingerprints and using the utility please refer to your - Toshiba Tecra A11-SP5011M | User Manual - Page 170
Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke - Toshiba Tecra A11-SP5011M | User Manual - Page 171
Utilities Fingerprint Authentication Utility 171 ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ - Toshiba Tecra A11-SP5011M | User Manual - Page 172
successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free. TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen - Toshiba Tecra A11-SP5011M | User Manual - Page 173
tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA eco Utility. ❖ Double-click the TOSHIBA eco Utility icon in the notification area. ❖ Right-click the - Toshiba Tecra A11-SP5011M | User Manual - Page 174
system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis. Subject - Toshiba Tecra A11-SP5011M | User Manual - Page 175
TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication - Toshiba Tecra A11-SP5011M | User Manual - Page 176
connection. Then perform any of the following steps: ❖ Click Start, All Programs, TOSHIBA, ConfigFree, and then click the desired utility. ❖ Double-click the ConfigFree icon you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed - Toshiba Tecra A11-SP5011M | User Manual - Page 177
Utilities ConfigFree® ❖ Status of Wireless Connection switch 177 (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch - Toshiba Tecra A11-SP5011M | User Manual - Page 178
178 Utilities ConfigFree® To create a profile: 1 Click the icon in the notification area. 2 Move the pointer to Profiles. 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Tecra A11-SP5011M | User Manual - Page 179
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Tecra A11-SP5011M | User Manual - Page 180
again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow - Toshiba Tecra A11-SP5011M | User Manual - Page 181
from the internal storage drive. If you have an internal storage drive problem, you will not be able to start the computer. Insert a If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer's - Toshiba Tecra A11-SP5011M | User Manual - Page 182
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Tecra A11-SP5011M | User Manual - Page 183
shipped with your computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 206. The Windows® operating system is not working The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as - Toshiba Tecra A11-SP5011M | User Manual - Page 184
to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ - Toshiba Tecra A11-SP5011M | User Manual - Page 185
using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support window appears. 2 Then do one or both of the following: ❖ In the Search programs - Toshiba Tecra A11-SP5011M | User Manual - Page 186
not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one - Toshiba Tecra A11-SP5011M | User Manual - Page 187
module, following the instructions in "Removing a memory module" on page 58. 3 Reinstall the memory module, following the instructions in "Installing a optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/ - Toshiba Tecra A11-SP5011M | User Manual - Page 188
is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for - Toshiba Tecra A11-SP5011M | User Manual - Page 189
more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to , press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous - Toshiba Tecra A11-SP5011M | User Manual - Page 190
Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right- - Toshiba Tecra A11-SP5011M | User Manual - Page 191
usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying - Toshiba Tecra A11-SP5011M | User Manual - Page 192
Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check (not the drive) is probably causing the problem. Run Error-checking on the faulty diskette (for instructions see "Disk or storage drive - Toshiba Tecra A11-SP5011M | User Manual - Page 193
), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical disc regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is - Toshiba Tecra A11-SP5011M | User Manual - Page 194
memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices system does not have built-in drivers for your ExpressCard and the card did not come with an operating system driver, it may not work under - Toshiba Tecra A11-SP5011M | User Manual - Page 195
Something Goes Wrong ExpressCard® problems 195 Resolving ExpressCard® problems Here are some common problems and their solutions: The slot If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. 7 In the - Toshiba Tecra A11-SP5011M | User Manual - Page 196
or Sleep mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see "Hibernation mode" on page which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not - Toshiba Tecra A11-SP5011M | User Manual - Page 197
-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 82 or in the instructions that came with the printer. For more information regarding your system's V.92 modem, visit the Toshiba Web site at pcsupport - Toshiba Tecra A11-SP5011M | User Manual - Page 198
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems System and Security). Some Toshiba models may have a Wireless antenna Service Provider) service may be disrupted. ❖ Verify that the Service system, and that the driver is loaded. To - Toshiba Tecra A11-SP5011M | User Manual - Page 199
information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the - Toshiba Tecra A11-SP5011M | User Manual - Page 200
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it " on page 186 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information - Toshiba Tecra A11-SP5011M | User Manual - Page 201
follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and - Toshiba Tecra A11-SP5011M | User Manual - Page 202
operating system quickly creates restore points-'snapshots' of your Windows® operating system configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock - Toshiba Tecra A11-SP5011M | User Manual - Page 203
the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well as - Toshiba Tecra A11-SP5011M | User Manual - Page 204
3 Click Control Panel. 4 Click Back up your computer under the System and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for "back up files." General tips for installing hardware and software Here are a few tips to - Toshiba Tecra A11-SP5011M | User Manual - Page 205
This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that - Toshiba Tecra A11-SP5011M | User Manual - Page 206
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Tecra A11-SP5011M | User Manual - Page 207
the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com laptops.toshiba.com accessories - Toshiba Tecra A11-SP5011M | User Manual - Page 208
92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the US this call may incur long-distance charges) Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States - Toshiba Tecra A11-SP5011M | User Manual - Page 209
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ - Toshiba Tecra A11-SP5011M | User Manual - Page 210
210 Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Select the desired option. The - Toshiba Tecra A11-SP5011M | User Manual - Page 211
page 165. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 159. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 166. - Toshiba Tecra A11-SP5011M | User Manual - Page 212
Application Cards NOTE Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the - Toshiba Tecra A11-SP5011M | User Manual - Page 213
appear in the Application Card display (see "Using the Application Cards" on page 212). To use the Card Case: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards 2 Click the Open cards case button. 3 The Card - Toshiba Tecra A11-SP5011M | User Manual - Page 214
Cards Hot key functions Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. - Toshiba Tecra A11-SP5011M | User Manual - Page 215
Cards Hot key functions 215 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Tecra A11-SP5011M | User Manual - Page 216
Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Tecra A11-SP5011M | User Manual - Page 217
Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 217 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Tecra A11-SP5011M | User Manual - Page 218
Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Tecra A11-SP5011M | User Manual - Page 219
Cards Hot key functions 219 Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor - Toshiba Tecra A11-SP5011M | User Manual - Page 220
220 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Tecra A11-SP5011M | User Manual - Page 221
Cards Hot key functions 221 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Tecra A11-SP5011M | User Manual - Page 222
Cards Hot key functions Disabling or enabling the Toshiba Dual Pointing Device or Fn + This TOSHIBA Card or hot key enables/disables the Toshiba Dual Pointing Device. For more information on using the Toshiba Dual Pointing Device, see "Using the Toshiba Dual Pointing Device" on page 77. Selecting - Toshiba Tecra A11-SP5011M | User Manual - Page 223
Cards Hot key functions 223 Zoom (Display resolution) or Fn + [Space bar] This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle - Toshiba Tecra A11-SP5011M | User Manual - Page 224
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Tecra A11-SP5011M | User Manual - Page 225
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Tecra A11-SP5011M | User Manual - Page 226
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LED Light Emitting Diode LPT1 line printer port - Toshiba Tecra A11-SP5011M | User Manual - Page 227
transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Tecra A11-SP5011M | User Manual - Page 228
signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up - Toshiba Tecra A11-SP5011M | User Manual - Page 229
229 Glossary C cache - A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD - An individual compact disc. See also CD- - Toshiba Tecra A11-SP5011M | User Manual - Page 230
the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, drives, and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate with a device - Toshiba Tecra A11-SP5011M | User Manual - Page 231
the pointer to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile [or video] disc read-only memory - Toshiba Tecra A11-SP5011M | User Manual - Page 232
232 Glossary extension - See file extension. external device - See device. F file - A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) - The section of a - Toshiba Tecra A11-SP5011M | User Manual - Page 233
computer system. Compare software. Hibernation - A feature of many Toshiba computers that saves to the internal storage drive the current network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination - Toshiba Tecra A11-SP5011M | User Manual - Page 234
234 Glossary LAN (local area network) - A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode) - A solid state lamp (SSL) that uses light- - Toshiba Tecra A11-SP5011M | User Manual - Page 235
235 Glossary motherboard - The computer's main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt - See system prompt. multi-function drive - A DVD drive that can read and write to CD and DVD media. multimedia - A combination of two or more media, such - Toshiba Tecra A11-SP5011M | User Manual - Page 236
you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also - Toshiba Tecra A11-SP5011M | User Manual - Page 237
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD) - A small, portable, non-volatile memory card - Toshiba Tecra A11-SP5011M | User Manual - Page 238
" sign) indicating where users are to enter commands. T TFT display - See active-matrix display. U universal serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single - Toshiba Tecra A11-SP5011M | User Manual - Page 239
239 Glossary utility - A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World Wide Web. Wi-Fi® - A registered trademark term of the Wi-Fi Alliance that stands - Toshiba Tecra A11-SP5011M | User Manual - Page 240
plan 216 power plan hot key 121 real-time clock (RTC) 113, 115 remaining power 117 removing 123 safety precautions 125 BIOS Setup see TOSHIBA Hardware Setup button power 49 start 131 buttons eject, optical disc drive 105 Media control buttons 105 C Call2Recycle™ battery 128 changing main battery 122 - Toshiba Tecra A11-SP5011M | User Manual - Page 241
Defragmenter 192 disk drive corrupted/damaged data files 192 missing files/trouble accessing a drive 191 running slow 192 diskette drive cannot of used batteries 127 double-click 78 DVD using 104 DVD player general problems 199 E EasyGuard® 112 eject button optical disc drive 105 eject, optical - Toshiba Tecra A11-SP5011M | User Manual - Page 242
swapping fails 196 inserting 137 not recognized 196 removing 138 ExpressCard® problems 194 slot appears dead 195 external monitor not working 190 mouse Support Windows® operating system 185 Hibernation mode 83 configuring 87 hot key 218 starting again from 90 hot key disabling or enabling Toshiba - Toshiba Tecra A11-SP5011M | User Manual - Page 243
O optical disc handling 107 inserting 106 positioning 107 optical disc drive drive in-use indicator light 105 eject button 105 manual eject hole 105 problems 193 removing disc 109 troubleshooting 193 using 104 optical media recording 108 other documentation 40 P password deleting a supervisor 151 - Toshiba Tecra A11-SP5011M | User Manual - Page 244
46 cord/cable connectors 224 energy-saving features 111 problem solving 187 turning on 49 power button 49 power will not power up 180 contacting Toshiba 206 corrupted/damaged data files 192 keyboard produces unexpected characters 189 missing files/trouble accessing a drive 191 modem not receiving - Toshiba Tecra A11-SP5011M | User Manual - Page 245
41 setting up a connection 133 Sleep mode 84 hot key 217 starting again from 93 Smart Card Reader 138 solid state drive (SSD) 106 sound problem solving 194 sounds recording 135 speakers using external 136 start button 131 starting a program 98 Search programs and files field 100 Windows® Explorer 99 - Toshiba Tecra A11-SP5011M | User Manual - Page 246
PC Health Monitor 174 TOSHIBA Security Assist 154 TOSHIBA Service Station 174 TOSHIBA Zooming Utility 165 TouchPad™ control buttons 78 disabling 78 enabling 78 primary button 78 secondary button 78 using 77 traveling tips 128 troubleshooting DVD player general problems 199 external keyboard 189 - Toshiba Tecra A11-SP5011M | User Manual - Page 247
Wizards Connect to the Internet 133 wizards Connect to the Internet 133 Index 247
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 |
 |
GMAD00237010
11/09
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 179
in this guide.
Tecra
®
A11 Series
User’s Guide