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244 Index disabling a user 152 setting a user 151 supervisor set up 150 types 149 passwords instant, using 149 setting 149 port Mini DisplayPort™ 79 RGB 79 power computer will not start 180 connecting cable to AC adaptor 46 cord/cable 46 cord/cable connectors 224 energy-saving features 111 problem solving 187 turning on 49 power button 49 power plan hot key 121 power plans 120 power source connecting 46 powering down using Hibernate 88 using Sleep 90 precautions 42 primary button 77 printer connecting 81 problem solving 196, 197 printing a file 102 problem solving AC power 187 accessing disk drives 181 battery charge does not last 188 battery not charging 188 cannot insert diskette in drive 192 cannot read a diskette 192 changing display properties 190 checking device properties 186 computer hangs when ExpressCard® inserted 195 computer will not power up 180 contacting Toshiba 206 corrupted/damaged data files 192 Device Manager 186 disk drive is slow 192 display is blank 189 ExpressCard® checklist 194 error occurs 196 hot swapping fails 196 not recognized 196 ExpressCard® checklist 194 ExpressCard® slot appears dead 195 external display not working 190 external monitor 190 faulty memory 187 high-pitched noise 194 Internet bookmarked site not found 185 Internet connection is slow 185 keyboard not responding 180 keyboard produces unexpected characters 189 missing files/trouble accessing a drive 191 modem not receiving or transmitting 197 no sound 194 non-system disk or disk error 181 power and batteries 187 printer 196, 197 program not responding 179 program not working properly 192 screen does not look correct/ flickers 190

Section	Page
Tecra® A11 Series User’s Guide	1
Contents	28
Introduction	36
This guide	38
Safety icons	39
Other icons used	39
Your computer’s features and specifications	40
Other documentation	40
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Setting up a work environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	44
Setting up your computer	44
Connecting to a power source	45
Charging the main battery	47
Using the computer for the first time	48
Opening the display panel	48
Turning on the power	49
Setting up your software	49
Registering your computer with Toshiba	50
Adding optional external devices	50
Adding memory (optional)	51
Installing a memory module	51
Removing a memory module	58
Checking total memory	60
Recovering the Internal Storage Drive	61
Recovering to out-of-box state (recommended recovery method)	62
Recovering to a custom size partition	65
Recovering without changing the internal storage drive partitions	67
Creating recovery DVDs/media	70
Restoring from recovery DVDs/media	72
Erasing the Internal Storage Drive	74
Checking the internal storage drive operating status	76
Installing drivers and applications	76
Using the Toshiba Dual Pointing Device	77
Using the TouchPad™	77
Scrolling with the TouchPad™	78
Control buttons	78
Disabling or enabling the TouchPad™	78
Using external display devices	79
Connecting an external monitor or projector	79
Directing the display output when you turn on the computer	80
Adjusting the quality of the external display	81
Using an external keyboard	81
Using a mouse	81
Connecting a printer	81
Setting up a printer	82
Turning off the computer	82
Options for turning off the computer	83
Using the Shut down command	85
Using and configuring Hibernation mode	87
Using and configuring Sleep mode	90
Closing the display panel	93
Customizing your computer’s settings	93
Caring for your computer	93
Cleaning the computer	93
Moving the computer	94
Using a computer lock	94
Chapter 2: Learning the Basics	95
Computing tips	95
Using the keyboard	96
Character keys	96
Ctrl, Fn, and Alt keys	97
Function keys	97
Special Windows® keys	97
Starting a program	98
Starting a program from the Start menu	98
Starting a program from Windows® Explorer	99
Starting a program using the Search programs and files field	100
Saving your work	100
Printing your work	102
Backing up your work	103
Restoring your work	103
Using the optical disc drive	104
optical disc drive components	104
Media control buttons	105
Inserting an optical disc	106
Playing an audio CD	107
Playing optical media	108
Recording optical media	108
Removing a disc with the computer on	109
Removing a disc with the computer off	109
Caring for optical discs	110
Toshiba’s online resources	110
Chapter 3: Mobile Computing	111
Toshiba’s energy-saver design	111
Running the computer on battery power	112
Battery Notice	112
Power management	113
Using additional batteries	114
Charging batteries	114
Charging the main battery	114
Charging the RTC battery	115
Monitoring main battery power	116
Determining remaining battery power	117
What to do when the main battery runs low	118
Setting battery notifications	118
Conserving battery power	119
Power Plans	120
Using a hot key to set the Power Plan	121
Using the TOSHIBA eco power plan	122
Changing the main battery	122
Removing the battery from the computer	123
Inserting a charged battery	124
Taking care of your battery	125
Safety precautions	125
Maintaining your battery	126
Disposing of used batteries	127
Traveling tips	128
Chapter 4: Exploring Your Computer’s Features	129
Exploring the desktop	129
Finding your way around the desktop	130
Setting up for communications	132
Connecting your computer to a network	133
Connecting a modem to a telephone line	134
Exploring audio features	135
Recording sounds	135
Using external speakers or headphones	136
Using the Web Camera	136
Using an ExpressCard®	137
Inserting an ExpressCard®	137
Removing an ExpressCard®	138
Using the Smart Card Reader	138
Using the Memory card reader	139
Inserting memory media	139
Removing memory media	140
Using the eSATA/USB combo port	141
Using the expansion port	141
Chapter 5: Utilities	142
TOSHIBA Assist	143
Connect	144
Secure	145
Protect & Fix	146
Optimize	147
TOSHIBA Application Installer	148
Setting passwords	149
Using an instant password	149
Using a supervisor password	150
Using a user password	151
TOSHIBA Face Recognition Utility	153
TOSHIBA Security Assist	154
TOSHIBA PC Diagnostic Tool Utility	156
TOSHIBA HDD Protection Utility	157
Mouse Utility	158
TOSHIBA Hardware Setup	159
USB Sleep and Charge Utility	161
Starting the USB Sleep and Charge Utility	161
USB Sleep and Charge	161
Enabling USB Sleep and Charge	163
Power supply mode settings	163
TOSHIBA Zooming Utility	165
TOSHIBA Button Support	166
TOSHIBA Accessibility	167
Trusted Platform Module (TPM)	168
Fingerprint Authentication Utility	169
Fingerprint utility limitations	169
Using the Fingerprint Authentication Utility	169
Fingerprint Logon	170
Care and maintenance of your fingerprint reader	170
Fingerprint reader limitations	172
TOSHIBA eco Utility™	173
TOSHIBA Service Station	174
TOSHIBA PC Health Monitor	174
ConfigFree®	175
Getting Started	175
ConfigFree® Utilities	176
Chapter 6: If Something Goes Wrong	179
Problems that are easy to fix	179
Problems when you turn on the computer	180
The Windows® operating system is not working	183
Using Startup options to fix problems	184
Internet problems	185
The Windows® operating system can help you	185
Fixing a problem with Device Manager	186
Checking device properties	186
Memory problems	187
Power and the batteries	187
Keyboard problems	189
Display problems	189
Disk or storage drive problems	191
Error-checking	191
Optical disc drive problems	193
Sound system problems	194
ExpressCard® problems	194
ExpressCard® checklist	194
Resolving ExpressCard® problems	195
Printer problems	196
Modem problems	197
Wireless networking problems	198
DVD operating problems	199
Develop good computing habits	200
Data and system configuration backup in the Windows® operating system	201
If you need further assistance	206
Before you contact Toshiba	206
Contacting Toshiba	206
Other Toshiba Internet Web sites	207
Toshiba’s worldwide offices	207
Appendix A: Hot Keys/TOSHIBA Cards	209
Hot Key Cards	209
Using the Hot Key Cards	210
Application Cards	211
Using the Application Cards	212
Card Case	213
Hot key functions	213
Volume Mute	214
Lock (Instant security)	215
Power plan	216
Sleep mode	217
Hibernation mode	218
Output (Display switch)	219
Display brightness	220
Disabling or enabling wireless devices	221
Disabling or enabling the Toshiba Dual Pointing Device	222
Zoom (Display resolution)	223
Keyboard hot key functions	223
Appendix B: Power Cord/Cable Connectors	224
Glossary	225

Match case Limit results 1 per page

244

Index

disabling a user

152

setting a user

151

supervisor

set up

150

types

149

passwords

instant, using

149

setting

149

port

Mini DisplayPort™

RGB

power

computer will not start

180

connecting cable to AC adaptor

cord/cable

cord/cable connectors

224

energy-saving features

111

problem solving

187

turning on

power button

power plan

hot key

121

power plans

120

power source

connecting

powering down

using Hibernate

using Sleep

precautions

primary button

printer

connecting

problem solving

196

197

printing a file

102

problem solving

AC power

187

accessing disk drives

181

battery charge does not last

188

battery not charging

188

cannot insert diskette in drive

192

cannot read a diskette

192

changing display properties

190

checking device properties

186

computer hangs when

ExpressCard® inserted

195

computer will not power up

180

contacting Toshiba

206

corrupted/damaged data files

192

Device Manager

186

disk drive is slow

192

display is blank

189

ExpressCard®

checklist

194

error occurs

196

hot swapping fails

196

not recognized

196

ExpressCard® checklist

194

ExpressCard® slot appears dead

195

external display not working

190

external monitor

190

faulty memory

187

high-pitched noise

194

Internet bookmarked site not

found

185

Internet connection is slow

185

keyboard

not responding

180

keyboard produces unexpected

characters

189

missing files/trouble accessing a

drive

191

modem not receiving or

transmitting

197

no sound

194

non-system disk or disk error

181

power and batteries

187

printer

196

197

program not responding

179

program not working properly

192

screen does not look correct/

flickers

190