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Recovering to out-of-box state (recommended recovery method), internal storage drive fails

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62 Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create recovery DVDs/media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery DVDs/media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery DVDs/media. It is strongly recommended that you create recovery DVDs/media before using your system for the first time. See "Creating recovery DVDs/media" on page 70 and "Restoring from recovery DVDs/media" on page 72. NOTE ❖ During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See "Erasing the Internal Storage Drive" on page 74 for more information. ❖ When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows® Backup or another backup program. For more information, see "Backing up your work" on page 103. Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery. For more information, see "Backing up your work" on page 103. NOTE During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.

Section	Page
Tecra® A11 Series User’s Guide	1
Contents	28
Introduction	36
This guide	38
Safety icons	39
Other icons used	39
Your computer’s features and specifications	40
Other documentation	40
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Setting up a work environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	44
Setting up your computer	44
Connecting to a power source	45
Charging the main battery	47
Using the computer for the first time	48
Opening the display panel	48
Turning on the power	49
Setting up your software	49
Registering your computer with Toshiba	50
Adding optional external devices	50
Adding memory (optional)	51
Installing a memory module	51
Removing a memory module	58
Checking total memory	60
Recovering the Internal Storage Drive	61
Recovering to out-of-box state (recommended recovery method)	62
Recovering to a custom size partition	65
Recovering without changing the internal storage drive partitions	67
Creating recovery DVDs/media	70
Restoring from recovery DVDs/media	72
Erasing the Internal Storage Drive	74
Checking the internal storage drive operating status	76
Installing drivers and applications	76
Using the Toshiba Dual Pointing Device	77
Using the TouchPad™	77
Scrolling with the TouchPad™	78
Control buttons	78
Disabling or enabling the TouchPad™	78
Using external display devices	79
Connecting an external monitor or projector	79
Directing the display output when you turn on the computer	80
Adjusting the quality of the external display	81
Using an external keyboard	81
Using a mouse	81
Connecting a printer	81
Setting up a printer	82
Turning off the computer	82
Options for turning off the computer	83
Using the Shut down command	85
Using and configuring Hibernation mode	87
Using and configuring Sleep mode	90
Closing the display panel	93
Customizing your computer’s settings	93
Caring for your computer	93
Cleaning the computer	93
Moving the computer	94
Using a computer lock	94
Chapter 2: Learning the Basics	95
Computing tips	95
Using the keyboard	96
Character keys	96
Ctrl, Fn, and Alt keys	97
Function keys	97
Special Windows® keys	97
Starting a program	98
Starting a program from the Start menu	98
Starting a program from Windows® Explorer	99
Starting a program using the Search programs and files field	100
Saving your work	100
Printing your work	102
Backing up your work	103
Restoring your work	103
Using the optical disc drive	104
optical disc drive components	104
Media control buttons	105
Inserting an optical disc	106
Playing an audio CD	107
Playing optical media	108
Recording optical media	108
Removing a disc with the computer on	109
Removing a disc with the computer off	109
Caring for optical discs	110
Toshiba’s online resources	110
Chapter 3: Mobile Computing	111
Toshiba’s energy-saver design	111
Running the computer on battery power	112
Battery Notice	112
Power management	113
Using additional batteries	114
Charging batteries	114
Charging the main battery	114
Charging the RTC battery	115
Monitoring main battery power	116
Determining remaining battery power	117
What to do when the main battery runs low	118
Setting battery notifications	118
Conserving battery power	119
Power Plans	120
Using a hot key to set the Power Plan	121
Using the TOSHIBA eco power plan	122
Changing the main battery	122
Removing the battery from the computer	123
Inserting a charged battery	124
Taking care of your battery	125
Safety precautions	125
Maintaining your battery	126
Disposing of used batteries	127
Traveling tips	128
Chapter 4: Exploring Your Computer’s Features	129
Exploring the desktop	129
Finding your way around the desktop	130
Setting up for communications	132
Connecting your computer to a network	133
Connecting a modem to a telephone line	134
Exploring audio features	135
Recording sounds	135
Using external speakers or headphones	136
Using the Web Camera	136
Using an ExpressCard®	137
Inserting an ExpressCard®	137
Removing an ExpressCard®	138
Using the Smart Card Reader	138
Using the Memory card reader	139
Inserting memory media	139
Removing memory media	140
Using the eSATA/USB combo port	141
Using the expansion port	141
Chapter 5: Utilities	142
TOSHIBA Assist	143
Connect	144
Secure	145
Protect & Fix	146
Optimize	147
TOSHIBA Application Installer	148
Setting passwords	149
Using an instant password	149
Using a supervisor password	150
Using a user password	151
TOSHIBA Face Recognition Utility	153
TOSHIBA Security Assist	154
TOSHIBA PC Diagnostic Tool Utility	156
TOSHIBA HDD Protection Utility	157
Mouse Utility	158
TOSHIBA Hardware Setup	159
USB Sleep and Charge Utility	161
Starting the USB Sleep and Charge Utility	161
USB Sleep and Charge	161
Enabling USB Sleep and Charge	163
Power supply mode settings	163
TOSHIBA Zooming Utility	165
TOSHIBA Button Support	166
TOSHIBA Accessibility	167
Trusted Platform Module (TPM)	168
Fingerprint Authentication Utility	169
Fingerprint utility limitations	169
Using the Fingerprint Authentication Utility	169
Fingerprint Logon	170
Care and maintenance of your fingerprint reader	170
Fingerprint reader limitations	172
TOSHIBA eco Utility™	173
TOSHIBA Service Station	174
TOSHIBA PC Health Monitor	174
ConfigFree®	175
Getting Started	175
ConfigFree® Utilities	176
Chapter 6: If Something Goes Wrong	179
Problems that are easy to fix	179
Problems when you turn on the computer	180
The Windows® operating system is not working	183
Using Startup options to fix problems	184
Internet problems	185
The Windows® operating system can help you	185
Fixing a problem with Device Manager	186
Checking device properties	186
Memory problems	187
Power and the batteries	187
Keyboard problems	189
Display problems	189
Disk or storage drive problems	191
Error-checking	191
Optical disc drive problems	193
Sound system problems	194
ExpressCard® problems	194
ExpressCard® checklist	194
Resolving ExpressCard® problems	195
Printer problems	196
Modem problems	197
Wireless networking problems	198
DVD operating problems	199
Develop good computing habits	200
Data and system configuration backup in the Windows® operating system	201
If you need further assistance	206
Before you contact Toshiba	206
Contacting Toshiba	206
Other Toshiba Internet Web sites	207
Toshiba’s worldwide offices	207
Appendix A: Hot Keys/TOSHIBA Cards	209
Hot Key Cards	209
Using the Hot Key Cards	210
Application Cards	211
Using the Application Cards	212
Card Case	213
Hot key functions	213
Volume Mute	214
Lock (Instant security)	215
Power plan	216
Sleep mode	217
Hibernation mode	218
Output (Display switch)	219
Display brightness	220
Disabling or enabling wireless devices	221
Disabling or enabling the Toshiba Dual Pointing Device	222
Zoom (Display resolution)	223
Keyboard hot key functions	223
Appendix B: Power Cord/Cable Connectors	224
Glossary	225

Match case Limit results 1 per page

Getting Started

Recovering the Internal Storage Drive

A recovery image of your computer is stored on the internal storage

drive, and the image can be restored by running the recovery

utilities directly from your internal storage drive as described in the

sections below. However, it is strongly recommended that you

create recovery DVDs/media. If the recovery files on your internal

storage drive become corrupted or are deleted, you can restore your

system from your recovery DVDs/media. Also, if your original

internal storage drive fails, you can restore your system to a new

internal storage drive from your recovery DVDs/media. It is

strongly recommended that you create recovery DVDs/media

before using your system for the first time. See

“Creating recovery

DVDs/media” on page 70

and

“Restoring from recovery

DVDs/media” on page 72

❖

During the internal storage drive recovery process it is strongly

recommended that your computer be connected to an external

power source via the AC adaptor.

❖

The Toshiba Recovery Wizard also provides the option of erasing

your internal storage drive, without restoring the information on

the drive. See

“Erasing the Internal Storage Drive” on page 74

for

more information.

❖

When you restore your system, only the operating system files,

applications, and drivers originally shipped with the computer

are restored. Any files that you created are not restored during

this process. Be sure to separately save the files you have

created to external media using Windows

Backup or another

backup program. For more information, see

“Backing up your

work” on page 103

Recovering to out-of-box state (recommended recovery method)

Recovering an internal storage drive to its out-of-box state deletes all

partitions on the drive and all information stored in those partitions.

Be sure to save your work to external media before executing the

recovery. For more information, see

“Backing up your work” on

page 103

During the recovery process it is strongly recommended that your

computer be connected to an external power source via the AC

adaptor.

NOTE