Toshiba Tecra A7 PTA71C Users Manual Canada; English - Page 209

Hardware and system checklist Modem Refer to the online help files for Appendix C and Appendix D. Problem Procedure Communication software can't initialize modem Make sure the computer's internal modem settings are correct. Refer to Phone and Modem Options in the Control Panel. You can hear a dial If the call is going through a PBX machine, make tone but can't make a sure the communication application's tonedial call detection feature is disabled. You can also use the ATX command. Refer to the chapter on AT commands in online help files for Appendix C, AT Commands. You place a call, but a Make sure the settings are correct in your comconnection can't be munications application. made After making a call Make sure the tone or pulse selection in your you can't hear a ring communications application is set correctly. You can also use the ATD command. Refer to the chapter on AT commands in online help files for Appendix C, AT Commands. Communication is cut off unexpectedly The computer will automatically cut off communication when connection with the carrier is not successful for a set time interval. Try lengthening this time interval. TROUBLESHOOTING 9-23