Toshiba Tecra A9-SP6804 User Guide - Page 196

196 If Something Goes Wrong Resolving a hardware conflict Modem problems This section lists common modem problems. The modem will not receive or transmit properly. Make sure the cable from the modem to the telephone line is firmly connected to the computer's modem port and the telephone line jack. Check the communications parameters (baud rate, parity, data length and stop bits) specified in the communications program. It should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. Refer to the program's documentation and the modem manual for information on how to change these settings. The modem is on, set up properly but still does not transmit or receive data. Make sure the line has a dial tone. Connect a telephone handset to the line to check this. The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system's V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help and Support or contact your computer technician. ❖ If your computer is equipped with an internal Wi-Fi® adapter, verify that the Wireless antenna ON/OFF switch is ON (the wireless indicator light will be lit). NOTE To determine if your computer has an internal Wi-Fi® adapter, check the device list in Device Manager (part of the Windows® Control Panel). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi® adapter.