Toshiba Tecra C40-C1411 Tecra A40/C40-C Series Windows 10 Users Guide - Page 153
Download the latest sound driver, Perform a system restore, Audio driver.
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153 If Something Goes Wrong Sound help Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Sound driver to find and download the Sound driver for your computer. NOTE To determine which device requires a driver, follow the procedure below: a In the Search field, type Device Manager. b Click or touch the Device Manager application. c Select Sound, video and game controllers. d The various Audio drivers will be listed under "Sound, video and game controllers." e Take note of the Audio driver name(s) in order to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "To Restart your computer" on page 45. Perform a system restore You can perform a system restore to a period in time at which the sound system was working properly. NOTE If no restore points have been previously created then this method will not work, see "Saving system configuration with restore points" on page 165. 1 In the Search field, type Create a restore point. 2 Click or touch Create a restore point. 3 Select the System Restore button on the System protection tab. 4 Select Recommended Restore or Choose a different restore point to restore the system to a point at which your sound system was working properly.