Toshiba Tecra R940-Landis-PT439U-02T005 User Guide 2 - Page 148

148 If Something Goes Wrong Memory problems driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help. Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear, click the Settings ( ) Charm. 3 In the lower right of the screen click the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 While holding the Shift key, click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Check for the error again. 6 If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.