Toshiba U202-BK User Guide - Page 123

Troubleshooting, Reset the HOLD

Page 123 highlights

If you have problems Troubleshooting 123 Troubleshooting If you experience any of the following problems while using the gigabeat®, check the following table for the possible cause before requesting service. Problem Cause Solution Reference The gigabeat® will not turn on. Buttons do not work. There is insufficient power remaining in the built-in battery. Connect to the computer using the USB cable and charge the built-in battery. See "Charging the Built-in Battery/Connecting to a computer" on page 22 The gigabeat® is Reset the HOLD See "Turning the in HOLD mode. switch to cancel gigabeat® On and HOLD mode. Off" on page 20 The gigabeat® is connected to a computer. You cannot use the gigabeat® controls while it is connected to a computer. See "Disconnecting the gigabeat® from the computer" on page 24 The battery quickly The built-in runs low after battery has being charged. failed. Contact Toshiba See "Built-in Customer battery" on page 16 Service. The gigabeat® will not play music. There are no music files on the gigabeat®. Transfer some music files to the gigabeat® using Windows Media® Player 11 or 10. See "Transferring audio files on your computer to the gigabeat®" on page 29 There is no sound. The earbuds are not connected properly. Check the connection between the earbuds and gigabeat®. See "Selecting tracks by artist" on page 37 or "Selecting tracks by album" on page 41 The volume is set Adjust the to the minimum. volume. See "Adjusting the volume" on page 43

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135

123
If you have problems
Troubleshooting
Troubleshooting
If you experience any of the following problems while using the
gigabeat
®
, check the following table for the possible cause before
requesting service.
Problem
Cause
Solution
Reference
The gigabeat
®
will
not turn on.
Buttons do not
work.
There is
insufficient
power remaining
in the built-in
battery.
Connect to the
computer using
the USB cable
and charge the
built-in battery.
See
“Charging the
Built-in
Battery/Connecting
to a computer” on
page 22
The gigabeat
®
is
in HOLD mode.
Reset the HOLD
switch to cancel
HOLD mode.
See
“Turning the
gigabeat® On and
Off” on page 20
The gigabeat
®
is
connected to a
computer.
You cannot use
the gigabeat
®
controls while it
is connected to a
computer.
See
“Disconnecting
the gigabeat® from
the computer” on
page 24
The battery quickly
runs low after
being charged.
The built-in
battery has
failed.
Contact Toshiba
Customer
Service.
See
“Built-in
battery” on page 16
The gigabeat
®
will
not play music.
There are no
music files on the
gigabeat
®
.
Transfer some
music files to the
gigabeat
®
using
Windows
Media
®
Player
11 or 10.
See
“Transferring
audio files on your
computer to the
gigabeat®” on
page 29
There is no sound.
The earbuds are
not connected
properly.
Check the
connection
between the
earbuds and
gigabeat
®
.
See
“Selecting
tracks by artist” on
page 37
or
“Selecting tracks by
album” on page 41
The volume is set
to the minimum.
Adjust the
volume.
See
“Adjusting the
volume” on page 43