Tripp Lite APS2012 Owner's Manual for APS Inverters 932748 - Page 12

Troubleshooting Try these remedies for common Inverter/Charger problems before calling for assistance. Call Tripp Lite Customer Service at 773.869.1234 before returning your unit for service. SYMPTOM PROBLEMS CORRECTIONS No AC Output Unit is not properly connected to utility power (All Indicator Lights are OFF) Operating Mode Switch is set to "DC OFF" and AC input is present. This is normal when the Operating Mode Switch is set to "CHARGE ONLY" and AC input is absent. Output circuit breaker is tripped. Unit has shut down due to battery overcharge (preventing battery damage). The problem may be with connected auxiliary chargers, if any, or with the unit's charger. Unit has shut down due to excessive battery discharge. Unit has shut down due to overload. Connect unit to utility power. Set Operating Mode Switch to "AUTO/REMOTE" or "CHARGE ONLY". No correction is required. AC output will return when AC input returns. Set Operating Mode Switch to "AUTO/REMOTE" if you require AC output. Reset circuit breaker. Disconnect any auxiliary chargers. Reset by moving Operating Mode Switch to "DC OFF". Wait 1 minute and switch to "AUTO/REMOTE" or "CHARGE ONLY." If unit remains in shutdown mode after several attempts to reset, contact Tripp Lite Customer Service for assistance. Use an auxiliary charger* to raise battery voltage. Check external battery connections and fuse. Unit automatically resets when condition is cleared. Reduce load. Reset by moving Operating Mode Switch to "DC OFF". Wait 1 minute. Switch to "AUTO/REMOTE" or "CHARGE ONLY". Battery Not Recharging Connected batteries are dead. (AC Input Present) Battery fuse* is blown. Battery cabling* is loose. Unit has shut down due to battery overcharge (preventing battery damage). The problem may be with connected auxiliary chargers, if any, or with the unit's charger. Charger circuit breaker is tripped. Check and replace old batteries. Check and replace fuse.* Check and tighten or replace cabling.* Disconnect any auxiliary chargers. Reset by moving Operating Mode Switch to "DC OFF". Wait 1 minute and switch to "AUTO/REMOTE" or or "CHARGE ONLY." If unit remains in shutdown mode after several attempts to reset, contact Tripp Lite Customer Service for assistance. Reset circuit breaker. All Three "BATT VOLT/CHRG CURR" Battery is excessively discharged. Unit will shut down to LEDs are slowly flashing (½ second prevent battery damage. flashes) with Operating Mode Switch in the "AUTO/REMOTE" position. Use an auxiliary charger* to raise battery voltage. Check external battery connections and fuse. Unit automatically resets when condition is cleared. All Three "BATT VOLT/CHRG CURR" Battery is overcharged. Unit will shut down to prevent LEDs are rapidly flashing (¼ second battery damage. The problem may be with connected auxiliary flashes) with Operating Mode Switch in chargers, if any, or with the unit's charger. the "AUTO/REMOTE" position. Disconnect any auxiliary chargers. Reset by moving Operating Mode Switch to "DC OFF". Wait 1 minute and switch to "AUTO/REMOTE." If unit remains in shutdown mode after several attempts to reset, contact Tripp Lite Customer Service for assistance. Red "LOW" Battery Indicator Light is Battery voltage is low. Unit has shut down flashing with Operating Mode Switch in the to protect battery from damage. "AUTO/REMOTE" position. False reading due to undersized or insufficiently connected DC cabling. If AC power (utility- or generator-supplied) is present, the unit will automatically reset itself and start recharging connected batteries. However, if an external charger is used to recharge the batteries, you will need to manually reset the unit by moving the Operating Mode Switch to "DC OFF" for two seconds then returning it to "AUTO/REMOTE". Use sufficient size DC cable sufficiently connected to Inverter/Charger. Red "LOAD" Operation Indicator Light flashing * User-supplied. Inverter is overloaded. Unit will automatically shut down after 5 seconds. Reduce load. Reset by moving Operating Mode Switch to "DC OFF". Wait 1 minute. Switch to "AUTO/REMOTE" or "CHARGE ONLY". Limited Warranty Tripp Lite warrants its Inverter/Chargers to be free from defects in materials and workmanship for a period of one year (except for outside of U.S.A., Canada and Mexico-120 days) from the date of retail purchase by end user Tripp Lite's obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty you must obtain a Returned Material Authorization (RMA) number from Tripp Lite or an authorized Tripp Lite service center. Products must be returned to Tripp Lite or an authorized Tripp Lite service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment which has been damaged by accident, negligence or misapplication or has been altered or modified in any way, including opening of the unit's casing for any reason. This warranty applies only to the original purchaser who must have properly registered the product within 10 days of retail purchase. EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, Tripp Lite is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise Warranty Registration Visit www.tripplite.com/warranty to register the warranty of your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details. Note on Labeling Two symbols are used on the labels. V~: AC Voltage V : DC Voltage Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The series number should not be confused with the marking name or model number of the product. Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice. Made in China. 12 1111 W. 35th Street, Chicago, IL 60609 USA Customer Support: 773.869.1234 • www.tripplite.com 200904174 93-2748-EN