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Tripp Lite BC350R Owners Manual for BC350R BC600R and BC850R Multi-language - Page 22

Service and Support - customer service

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Service and Support 5.2 Service and Support If you have any questions or problems with the UPS, call your Local Distributor or Eaton Support at one of the following telephone numbers and ask for a UPS technical representative. United States: Canada: All other countries: 1-800-356-5737 1-800-461-9166 ext 260 Call your local service representative Please have the following information ready when you call Eaton Support: • Model number • Serial number • Version number (if available) • Date of failure or problem • Symptoms of failure or problem • Customer return address and contact information If repair is required, you will be given a Returned Material Authorization (RMA) Number. This number must appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from Eaton Support or your local distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A replacement or repair unit will be shipped, and freight prepaid for all warrantied units. NOTE For critical applications, immediate replacement may be available. Call Eaton Support for the dealer or distributor nearest you. 16 Tripp Lite Series UPS Systems User Guide 93470A-Rev A

Section	Page
Advanced User’s Guide	1
Table of Contents	5
1 Introduction	7
1.1 Overview	7
1.2 Package Contents	8
1.3 Dimensions	8
1.4 Physical Features	9
2 Installation	11
2.1 UPS Installation	11
2.2 Secure Mounting Option	11
2.3 Standard Mounting Installation	12
2.4 VESA Mount Installation	12
2.5 Wall Mount Installation	13
3 Operation	15
3.1 Standby Mode	15
3.2 Turning the UPS On	15
3.3 Cold Start	15
3.4 Turning the UPS Off	15
3.5 Audible Alarm Enable/Disable	15
3.6 LED Indicators	16
4 UPS Maintenance	17
4.1 Battery Replacement	17
4.2 Storage	19
4.3 Recycling Used Equipment	19
5 Troubleshooting	21
5.1 Audible Alarms and Conditions	21
5.2 Service and Support	22
6 Specifications	23
6.1 Product Specifications	23
French Tripp Lite Series user Guide.pdf	27
Table of Contents	31
1 Introduction	33
1.1 Aperçu	33
1.2 Contenu de l'emballage	34
1.3 Dimensions	34
1.4 Caractéristiques physiques	35
2 Installation	37
2.1 Installation de l'onduleur	37
2.2 Option de montage sécurisé	37
2.3 Installation de montage standard	38
2.4 Installation avec montage VESA	38
2.5 Installation à montage mural	39
3 Fonctionnement	41
3.1 Mode standard	41
3.2 Mise sous tension de l'onduleur	41
3.3 Démarrage à froid	41
3.4 Mise hors tension de l'onduleur	41
3.5 Activation/désactivation de l'alarme sonore	41
3.6 Voyants à DEL	42
4 Entretien de l'onduleur	43
4.1 Remplacement de la batterie	43
4.2 Entreposage	45
4.3 Recyclage de l'équipement usagé	45
5 Dépannage	47
5.1 Alarmes audibles et conditions	47
5.2 Service et assistance	48
6 Caractéristiques techniques	49
6.1 Caractéristiques techniques du produit	49
Spanish.pdf	53
Table of Contents	57
1 Introducción	59
1.1 Descripción General	59
1.2 Contenido del Empaque	60
1.3 Dimensiones	60
1.4 Características Físicas	61
2 Instalación	63
2.1 Instalación del UPS	63
2.2 Opción de Instalación Segura	63
2.3 Instalación Estándar	64
2.4 Instalación con Soporte VESA	64
2.5 Instalación en Pared	65
3 Operación	67
3.1 Modo en Espera	67
3.2 Encendido del UPS	67
3.3 Arranque en Frío	67
3.4 Apagado del UPS	67
3.5 Activar y Desactivar la Alarma Acústica	67
3.6 Indicadores LED	68
4 Mantenimiento del UPS	69
4.1 Batería y Reemplazo	69
4.2 Almacenamiento	71
4.3 Reciclado del Equipo Usado	71
5 Solución de Problemas	73
5.1 Alarmas Acústicas y Condiciones	73
5.2 Servicio y Soporte	74
6 Especificaciones	75