Uniden EZX290 English Owners Manual - Page 20

Solving Problems - + 3 pack

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Page 20 highlights

Solving Problems If you have any trouble with your phone, try these simple steps first. If you still have a question, call our Customer Care Line listed on the front cover. If... Try... No handsets can or receive calls. make - Checking the telephone cord connection. - Disconnecting the base AC adapter. Wait a minutes, then reconnect it. few One handset can't - Moving the handset closer to the base. make or receive calls. - Resetting the handset. A handset can make - Making sure the ringer is turned on. calls, but it won't ring. - Making sure Do Not Disturb is turned off. A handset's display won't turn on. - Charging the battery for 15-20 hours. - Checking the battery pack connection. A handset is not working. - Checking the battery pack connection. - Charging the battery for 15-20 hours. - Resetting the handset. A handset says Unavailable. - Moving the handset closer to the base. - Seeing if another handset has Privacy Mode on. - Making sure the base is plugged in. No handsets will display any Caller ID information. - Letting incoming calls ring at least twice before answering. - Seeing if the call was placed through a switchboard. - Checking with your telephone service provider to make sure your Caller ID service is active. Caller ID displays - You may have to change the line mode. Contact briefly and then clears. customer service for more information. Caller ID displays, but - Making sure TTS (Text-To-Speech) is turned on. I can't hear the CID - Increasing the ringer volume so the CID announcements. announcements are louder. I can't transfer calls. - Resetting all the handsets. I can't get two - Making sure both handsets are registered to this handsets to talk to the base. caller. - Making sure a handset is not in Privacy Mode. The phone keeps ringing when I answer on an extension. - You may have to change the line mode. Contact customer service for more information. The voice message - Checking the Voice Mail Tone. If it's set to Off, try icon never shows up. turning it on, and vice versa (see page 17). 18

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±·
Solving Problems
If you have any trouble with your phone, try these simple steps first. If you
still have a question, call our Customer Care Line listed on the front cover.
If…
Try…
No handsets can make
or receive calls.
Checking the telephone cord connection.
Disconnecting the base AC adapter. Wait a few
minutes, then reconnect it.
-
-
One handset can’t
make or receive calls.
Moving the handset closer to the base.
Resetting the handset.
-
-
A handset can make
calls, but it won’t ring.
Making sure the ringer is turned on.
Making sure Do Not Disturb is turned off.
-
-
A handset's display
won't turn on.
Charging the battery for 15-20 hours.
Checking the battery pack connection.
-
-
A handset is not
working.
Checking the battery pack connection.
Charging the battery for 15-20 hours.
Resetting the handset.
-
-
-
A handset says
Unavailable
.
Moving the handset closer to the base.
Seeing if another handset has Privacy Mode on.
Making sure the base is plugged in.
-
-
-
No handsets will
display any Caller ID
information.
Letting incoming calls ring at least twice before
answering.
Seeing if the call was placed through a switchboard.
Checking with your telephone service provider to
make sure your Caller ID service is active.
-
-
-
Caller ID displays
briefly and then clears.
You may have to change the line mode. Contact
customer service for more information.
-
Caller ID displays, but
I can't hear the CID
announcements.
Making sure TTS (Text-To-Speech) is turned on.
Increasing the ringer volume so the CID
announcements are louder.
-
-
I can’t transfer calls.
Resetting all the handsets.
-
I can’t get two
handsets to talk to the
caller.
Making sure both handsets are registered to this
base.
Making sure a handset is not in Privacy Mode.
-
-
The phone keeps
ringing when I answer
on an extension.
You may have to change the line mode. Contact
customer service for more information.
-
The voice message
icon never shows up.
Checking the
Voice Mail Tone
. If it's set to Off, try
turning it on, and vice versa (see page 17).
-