Uniden UBW2101 Owners Manual - Page 16

Troubleshooting Guide

Page 16 highlights

Troubleshooting Guide If you have any trouble with your baby monitor, check this section first. If you need help, visit the customer support page of our website listed on the front cover. Problems System message shows "NO Signal" Low signal or unstable signal Recording does not work Black screen & buttons are not functioning Audio feedback VOX Record & Alarm do not work Possible Causes No power supply to camera (Battery low) Camera is not paired with receiver Service out of range Signal being blocked Antenna directional limitation Signal being blocked Strong radio signal nearby Strong electromagnetic interference nearby Remedies Check power adapter and power cable connection, or battery has run out. See pairing operation for detail. Move the camera closer to the monitor. If possible, remove major obstacles in between the camera and monitor, or relocate the camera to a different location. Adjust camera and monitor position. If possible, remove major obstacles in between the camera and monitor, or relocate the camera to a different location. Keep WiFi router away from the camera and/or monitor. Keep working motors (hair dryer/ electric heater/air conditioner/water pump) or microwave oven away from the camera and/or monitor. No SD card Insert SD card into SD card slot. SD card locked Unlock the SD card. Power save mode on Press the power key to resume receiving the image. Please refer to Power Saving section on page 12 for details. Camera and receiver are too close The camera has a high sensitivity microphone. Keep the camera at least 10 feet away from the receiver. If the camera must be within 10 feet of the receiver, keep the volume down. VOX Menu set to "OFF" Set VOX Sensitivity/VOX Alarm/VOX Record to ON. 16

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16
Troubleshooting Guide
If you have any trouble with your baby monitor, check this section first. If you
need help, visit the customer support page of our website listed on the front
cover.
Problems
Possible Causes
Remedies
System
message
shows
“NO Signal”
No power supply to
camera (Battery low)
Check power adapter and power
cable connection, or battery has run
out.
Camera is not paired
with receiver
See pairing operation for detail.
Service out of range
Move the camera closer to the
monitor.
Signal being blocked
If possible, remove major obstacles
in between the camera and monitor,
or relocate the camera to a different
location.
Low signal
or unstable
signal
Antenna directional
limitation
Adjust camera and monitor position
.
Signal being blocked
If possible, remove major obstacles
in between the camera and monitor,
or relocate the camera to a different
location.
Strong radio
signal nearby
Keep WiFi router away from the
camera and/or monitor.
Strong
electromagnetic
interference nearby
Keep working motors (hair dryer/
electric heater/air conditioner/water
pump) or microwave oven away from
the camera and/or monitor.
Recording
does not
work
No SD card
Insert SD card into SD card slot.
SD card locked
Unlock the SD card.
Black screen
& buttons are
not
functioning
Power save
mode on
Press
the power key to resume
receiving the image.
P
lease refer to
Power Saving
section on page 12 for
details.
Audio
feedback
Camera and
receiver
are too close
The camera has a high sensitivity
microphone. Keep the camera at least
10 feet away from the receiver. If the
camera must be within 10 feet of the
receiver, keep the volume down.
VOX Record
& Alarm do
not work
VOX Menu
set to
“OFF”
Set VOX Sensitivity/VOX Alarm/VOX
Record to ON.