ViewSonic PJ1065-2 User Guide - Page 24

Symptom

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Symptom Before requesting repair, please check in the following chart. If the situation cannot be corrected, then contact your dealer. Symptom The power is not turned on. No video or audio. Video is present but no audio. Audio is present but no video. Colors are pale and color matching is poor. Images are dark. Video is blurred. Table 11: Symptom Possible cause Remedy The main power switch is not turned on. Turn on the main power switch. The power cord is disconnected. Plug the power cord into an AC power outlet. The input is not correctly set. Use the projector or remote control transmitter to set. No signal input. Connect correctly. The projector is not correctly connected. Connect correctly. The volume is set to minimum. Press VOLUME on the remote control or display the menu screen and adjust the volume. Mute is turned on. Press the MUTE button. The projector is not correctly connected. Connect correctly. The brightness adjustment knob is rotated fully clockwise. Select BRIGHT with the MENU button and the press the button. The lens cap is still attached. Remove the lens cap. Color density and color matching are not correctly adjusted. Adjust the video. Brightness and contrast are not correctly adjusted. Adjust the video. The lamp is approaching the end of its service life. Replace with a new lamp. Focus or H PHASE is out of adjustment. Adjust the focus or H PHASE. Page 8, 9 10 7, 8 7, 8 11, 15 11 7, 8 12 9 12 12 17 9, 12 22 ViewSonic PJ1065

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22
ViewSonic
PJ1065
Symptom
Before requesting repair, please check in the following chart. If the situation cannot be corrected,
then contact your dealer.
Table 11: Symptom
Symptom
Possible cause
Remedy
Page
The power is not
turned on.
The main power switch is
not turned on.
Turn on the main power switch.
8, 9
The power cord is
disconnected.
Plug the power cord into an AC
power outlet.
No video or audio.
The input is not correctly
set.
Use the projector or remote
control transmitter to set.
10
No signal input.
Connect correctly.
7, 8
Video is present but
no audio.
The projector is not
correctly connected.
Connect correctly.
7, 8
The volume is set to
minimum.
Press VOLUME
on the remote
control or display the menu
screen and adjust the volume.
11, 15
Mute is turned on.
Press the MUTE
button.
11
Audio is present but
no video.
The projector is not
correctly connected.
Connect correctly.
7, 8
The brightness adjustment
knob is rotated fully
clockwise.
Select BRIGHT with the MENU
button and the press the
button.
12
The lens cap is still
attached.
Remove the lens cap.
9
Colors are pale and
color matching is
poor.
Color density and color
matching are not correctly
adjusted.
Adjust the video.
12
Images are dark.
Brightness and contrast
are not correctly adjusted.
Adjust the video.
12
The lamp is approaching
the end of its service life.
Replace with a new lamp.
17
Video is blurred.
Focus or H PHASE is out
of adjustment.
Adjust the focus or H PHASE.
9, 12