ViewSonic VPC100 User Guide - Page 48

Troubleshooting My All-in-One PC does not start. • Check that the All-in-One PC is connected to an electrical outlet and it is turned on. • Check that the power cord and all cables are connected firmly. When I turn on my computer, the message "Operating system not found" appears or Windows does not start • Check if there is a non-bootable CD inside the optical disk drive. If there is a non-bootable CD in the drive, remove the CD then restart the computer. • Check boot settings in the BIOS Setup Utility, see Chapter 4. My LCD does not display anything • Check that the All-in-One PC is connected to an electrical outlet and it is turned on. • The All-in-One PC may be in Standby mode. Press any key to activate the display. My computer "locks up" • Try restarting the All-in-One PC. On the Windows taskbar, click Start > Turn Off Computer > Restart. • Press the power switch. • If your computer locks up while playing a DVD-ROM/CD-ROM, stop the DVD- ROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete. My DVD-ROM drive tray does not open • Make sure the computer is turned on. • Press the Eject button on the DVD-ROM/CD-ROM drive. • If the Eject button does not work, open the tray by inserting a sharp, pointed object into the hole next to the Eject button. I cannot play a CD-ROM • Make sure the label of the CD-ROM is facing up. • If the CD-ROM requires software, make sure the software is installed according to the program's instructions. • Moisture condensation may have occurred. Leave the computer for at least 1 hour while the computer is turned on. • Clean the CD-ROM. • Check the speaker volume. ViewSonic VPC100 37