Viking DMOD241SS Use and Care Manual - Page 32

Ebefore You Call For Service

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Before you call for service Please check the following before calling for service. It may save you time and expense. Problem 1. Part or all of DrawerMicro Oven does not operate. Possible cause • Power cord of DrawerMicro Oven is not completely connected to the electrical outlet. • Power outage. • Fuse/circuit breaker at home doesn't work. • DrawerMicro Oven is in Demo Mode. Solution • Make sure the power cord is tightly connected to the outlet. • Check house lights to be sure. Call your local electric company for service. • Replace the fuse or reset the circuit breaker. • See page 27 for how to cancel Demo Mode. 2. Food in DrawerMicro Oven is not heated. • No power to the appliance. • DrawerMicro Oven controls improperly set. • DrawerMicro Oven is in Demo Mode. • See SOLUTION for PROBLEM 1. • Check if the controls have been properly set. • See page 27. 3. DrawerMicro Oven light does not work. • Light bulb is loose or burned out. • Call for service. 4. Touch • Control Lock is on. controls will not operate. • See page 25 to unlock. 5. Display flashes. • Power failure. • Touch Clear pad and reset the clock. If the DrawerMicro Oven was in use, you must reset the cooking function. 6. Steam from the vent. • During microwaving, steam may come from the right side of the vent. E 30

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³0
E
BEFORE YOU CALL FOR SERVICE
Please check the following before calling for service. It may save you time
and expense.
PROBLEM
POSSIBLE CAUSE
SOLUTION
1. Part or all of
DrawerMicro
Oven does
not
operate.
• Power cord of
DrawerMicro
Oven is not
completely
connected to the
electrical outlet.
• Power outage.
• Fuse/circuit breaker at
home doesn’t work.
• DrawerMicro
Oven is in
Demo Mode.
• Make sure the power
cord is tightly con-
nected to the outlet.
• Check house lights
to be sure. Call your
local electric company
for service.
• Replace the fuse or re-
set the circuit breaker.
• See page 27 for
how to cancel Demo
Mode.
2. Food in
DrawerMicro
Oven is not
heated.
• No power to the
appliance.
• DrawerMicro
Oven
controls improperly set.
• DrawerMicro
Oven is in
Demo Mode.
• See SOLUTION for
PROBLEM 1.
• Check if the controls
have been properly
set.
• See page 27.
3. DrawerMicro
Oven light
does not
work.
• Light bulb is loose or
burned out.
• Call for service.
4. Touch
controls will
not operate.
• Control Lock is on.
• See page 25 to un-
lock.
5. Display
flashes.
• Power failure.
• Touch Clear pad and
reset the clock. If the
DrawerMicro
Oven
was in use, you must
reset the cooking
function.
6. Steam from
the vent.
• During microwaving,
steam may come from
the right side of the vent.