Viking FDW100WS Use and Care Manual - Page 21

Product Care Troubleshooting Problem Dishes are not clean Possible Cause and/or Remedy Improper loading: Load the dishwasher as suggested in this manual. Wrong program selection: Select a program that washes at a higher temperature or takes a longer amount of time. Spray arms are not turning: Check if the spray arms are blocked from moving freely. Clogged filters: Clean all filters as described in this manual. Filters are not placed in their proper positions: Check if all filters are placed in their proper positions. Spray arm nozzles are clogged: Clean the spray arms as described in this manual. Overloaded racks: Do not overload the racks. Detergent is moist or clumping in box: Store detergents in a dry location. Close the lid of the container securely. Too little detergent: Increase the amount of the detergent as per the program table. Too little rinse agent: Increase the amount of rinse agent and/or refill the rinse agent dispenser. The lid of the detergent dispenser remained open: Always ensure that you close the detergent dispenser lid after pouring in the detergent. Washing cutlery with worn surface quality: Cutlery of this type is not suited to dishwashers. Tea, coffee, or other stains Wrong program selection: Select a program that washes at a higher temperature or takes a longer amount of time. Detergent is moist or clumping in box: Bleaches in cleaners lose their efficiency when stored under unfavorable conditions. Store detergents in a dry location. Close the lid of the container securely. Using cutlery with a low surface quality: Cleaning of these items is made difficult by their poor surface structure. Cutlery or dishes of this type are not for dishwashers. 40 Troubleshooting Problem Calcium streaks, misty appearance Possible Cause and/or Remedy Insufficient rinse agent supply: Increase the dosage amount of rinse agent and/or refill the rinse agent dispenser. The hardness is not selected properly; too little salt is being used: Call water supplier and ask for local hardness in grains per gallon or ppm. Salt loss (models with salt container): Check whether the lid of the salt container is firmly closed. Use the funnel to pour in special salt. Begin the Rinse and Hold program right after filling in salt. After the program is complete, check whether the lid may have loosened. Smell Smell of new machine: The smell of a new machine disappears after a few wash cycles with detergent. Filters are dirty: Clean all filters as described in this manual. Dirty dishes standing in the machine for a few days without being washed: Remove coarse dirt under running water and run the Rinse and Hold program every two days without detergent. Dirty door gasket: Regularly clean the door gasket with a damp cloth to remove food particles and other debris. Use a gentle household cleaner for the outside and the door seals, and rinse thoroughly. Milky appearance or rainbow on the glasses (glass corrosion) Excessive use of detergent when water hardness is low: • Add a smaller amount of detergent. • Compare the water hardness level setting on the dishwasher against the stated values from the local water supplier. • When water hardness is low (below 7 degree of hardness or 106 parts per million), DO NOT use salt even if your dishwasher has a water softener. 41 Product Care