Vizio VT470M VT470M User Manual - Page 53

Telephone & Technical Support - repair

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VIZIO VT420M/VT470M User Manual Problem Solution You can see a picture but you cannot hear sound. Make sure that the volume is not turned down. Make sure that the sound is not muted. Make sure that your audio input source cables are connected securely and correctly. The TV has pixels that are always dark or colored. Your LCD HDTV is manufactured using an extremely high level of precision technology, however, sometimes some pixels of your LCD HDTV may not display. Pixel defects within industry specifications are inherent to this type of product and do not constitute a defective product. You see "noise" or "trash" When your LCD HDTV's digital capabilities exceed a digital broadcast on the screen. signal, the signal is up-converted (increased) to match your TV's display capabilities. Up-converting can cause noise or trash. You switch to a different The TV remembers the volume level from the last time you adjusted it. If input and the volume the sound level is higher or lower from another source, then the loudness changes. will change. Tips for Users. High-Definition The LCD HDTV is an ideal platform for viewing High Definition Content. Best Image Quality will be achieved by the HDMI Input, then YPbPr, then RGB. However, due to variances in broadcast practices, it is possible some image distortions can occur. Telephone & Technical Support Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below. Customer support and quality service are integral parts of VIZIO's commitment to service excellence. For technical assistance contact our VIZIO Technical Support Department via email or phone. Email: [email protected] Tel: (877) 698-4946 Fax: (949) 585-9563 Hours of operation: Monday - Friday: 6 am to 9 pm Saturday - Sunday: 8 am to 4 pm Please have your VIZIO model number, serial number, and date of purchase available before you call. VIZIO Address: 39 Tesla Irvine, CA 92618, USA Telephone: (949) 428-2525 Fax: (949) 585-9514 Web: www.vizio.com Version 5/26/2009 53 www.VIZIO.com

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VIZIO VT420M/VT470M User Manual
Version 5/26/2009
53
www.VIZIO.com
Problem
Solution
You can see a picture but
you cannot hear sound.
Make sure that the volume is not turned down.
Make sure that the sound is not muted.
Make sure that your audio input source cables are connected securely and
correctly.
The TV has pixels that are
always dark or colored.
Your LCD HDTV is manufactured using an extremely high level of
precision technology, however, sometimes some pixels of your LCD HDTV
may not display.
Pixel defects within industry specifications are inherent to
this type of product and do not constitute a defective product.
You see “noise” or “trash”
on the screen.
When your LCD HDTV’s digital capabilities exceed a digital broadcast
signal, the signal is up-converted (increased) to match your TV’s display
capabilities. Up-converting can cause noise or trash.
You switch to a different
input
and
the
volume
changes.
The TV remembers the volume level from the last time you adjusted it.
If
the sound level is higher or lower from another source, then the loudness
will change.
Tips
for
High-Definition
Users.
The LCD HDTV is an ideal platform for viewing High Definition Content.
Best Image Quality will be achieved by the HDMI Input, then YPbPr, then
RGB.
However, due to variances in broadcast practices, it is possible some
image distortions can occur.
Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO’s commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Email
:
Tel: (877) 698-4946
Fax: (949) 585-9563
Hours of operation: Monday - Friday: 6 am to 9 pm
Saturday – Sunday: 8 am to 4 pm
Please have your VIZIO model number, serial number, and date of purchase available before you call.
VIZIO
Address:
39 Tesla
Irvine, CA 92618, USA
Telephone: (949) 428-2525
Fax: (949) 585-9514
Web:
www.vizio.com