Vtech 1856 User Manual - Page 36

Appendix Troubleshooting • Test a working telephone at the same telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. I cannot dial out • First, try all the above suggestions. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the telephone before dialing, or dialing from another room in your home with less background noise. My calls fade out or cut in and out when I am using the telephone • Other electronic products can cause interference to your telephone. • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). I hear other • Disconnect the telephone base from the telephone jack. calls when using Plug in a different telephone. If you still hear other calls, the telephone the problem is probably in the wiring or local service. Call your local telephone company. 33