Vtech 2-Line Four Handset Expandable Cordless Phone with Digital Answering Syste - Page 83
The outgoing announcement is not clear.
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Appendix Troubleshooting • In some cases, the answering system is affected by the ringing system used by the telephone service provider. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 60). To determine how many rings will activate your voicemail, please contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with the answering system. The outgoing announcement is not clear. • When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset or the telephone base. • Make sure there is no background noise when recording. The answering system does not record messages. • Make sure the answering system is on. • When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 60). To determine how many rings will activate your voicemail, please contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with the answering system. The messages on the answering system are very difficult to hear. • Press /VOL o��n��th�e��h�a��n�d�s�e�t��o�r�t�e�le��p�h�o�n�e��b��a�s�e��to��i�n�c�r�e�a�s�e��t�h�e��s�p�e�a�k�e��r�v�o�l�u�m��e�. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes. • If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. • If the caller's voice is very soft, the answering system may stop recording and disconnect the call. The answering system does not respond to remote commands. • Make sure your remote access code is correct (page 27). • Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. 79