Vtech 59234 User Manual - Page 11

IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222-3111. Please retain your receipt as your proof of purchase. No Dial Tone • Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Also inspect the coiled handset cord connections at both ends. • Unplug the telephone and connect it to another modular jack. If it still does not work, try another telephone; if neither telephone works, the problem is not in your telephone. The trouble may be caused by local telephone company lines, central office equipment, or the wiring in your home. Calls Cannot Be Dialed, Or Are Dialed Slowly This product comes set in the tone (TT) mode. Make sure you choose the correct dialing method (TT or DP); touch tone dialing will not work if you have dial pulse service. If you have tone dialing service, you can use either tone or dial pulse mode. If you set the switch to TT, numbers are dialed much more quickly. You Can Hear the Other Party, but Other Party Can't Hear You • The Mute feature might be activated. Try pressing PROG/MUTE . If this doesn't work, try pressing PROG/MUTE again. • If you program a number into memory while on a call, the other party will be unable to hear you. 10