Vtech DS6421-26 User Manual - Page 108

and New voicemail appear on the handsets and I don't know why.

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Appendix Troubleshooting The telephone does not receive caller ID or the telephone does not show caller ID during call waiting. • Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. • The caller may not be calling from an area which supports caller ID. • Both your and the caller's telephone service providers must use equipment compatible with caller ID service. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 71 for instructions on changing the number. • If you dial seven digits for local calls, you may want to use the home area code feature (page 39). Out of range OR No power at base shows on the handset. • The handset may be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch. • Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and reinstall the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. and New voicemail appear on the handsets and I don't know why. • Your telephone has voicemail indication that is separate from the built-in answering system. If and New voicemail appear on the handsets, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve my voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 81). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail. 103

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103
Appendix
Troubleshooting
The telephone does not receive caller ID or the telephone does not
show caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your
telephone service provider.
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment
compatible with caller ID service.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for more
information about DSL filters.
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number).
If you need to dial something other 10 digits, see page 71 for instructions on
changing the number.
If you dial seven digits for local calls, you may want to use the home area code
feature (page 39).
Out of range OR No power at base shows on the handset.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in
the power adapter and reinstall the battery. Place the handset in the telephone base
and allow up to one minute for the handset and telephone base to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices
.
and New voicemail appear on the handsets and I don’t know why.
Your telephone has voicemail indication that is separate from the built-in
answering system. If
and
New voicemail
appear on the handsets, your
telephone has received a signal from your telephone service provider that you
have a voicemail message waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for more information on how to
access your voicemail.
I cannot retrieve my voicemail messages.
Your telephone has both a built-in answering system and voicemail indication.
They are independent features and each alerts you to new messages differently
(page 81). If you subscribe to voicemail service from your telephone service
provider, contact your telephone service provider for more information on how to
access your voicemail.
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