Vtech KidiArt Studio User Manual - Page 18

KidiArt Studio

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Troubleshooting The main unit is ON and connected to the PC, but nothing happens on the PC screen. The main unit is connected to the PC, and the main unit and PC are both on, but the screen is frozen and not responding to any input. Cable connection problem. PC program installation problem. PC program installation problem. Program needs to be reset. Make sure the USB cable is properly connected between the panel and the PC. Make sure the KidiArt StudioTM program has been installed on your computer and is running, or re-install it. Make sure the KidiArt StudioTM program has been installed on your computer and is running, or re-install it. 1. Restart your computer. 2. Disconnect all power supplies (batteries and USB connection) of the panel, then reconnect all power supplies. 3. Press the ON/OFF button. 4. If the problem persists, remove the game cartridge. Inspect the inside of the game cartridge by pushing up the protective sleeve on the bottom of the game cartridge. Clean the inside piece with a dry, soft cloth and re-insert the cartridge. Press the ON/OFF button. 5. If the problem persists, use a pen to press the Reset Slot to reset the panel. 16

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The main
unit is
ON and
connected
to the PC,
but nothing
happens
on the PC
screen.
Cable connection
problem.
Make sure the USB cable is
properly connected between the
panel and the PC.
PC program
installation
problem.
Make sure the
KidiArt Studio
TM
program has been installed on
your computer and is running, or
re-install it.
The main
unit is
connected to
the PC, and
the main unit
and PC are
both on, but
the screen
is frozen
and not
responding
to any input.
PC program
installation
problem.
Make sure the
KidiArt Studio
TM
program has been installed on
your computer and is running, or
re-install it.
Program needs to
be reset.
1. Restart your computer.
2. Disconnect all power supplies
(batteries and USB connection)
of the panel, then reconnect all
power supplies.
3. Press the ON/OFF button.
4. If the problem persists, remove
the game cartridge. Inspect the
inside of the game cartridge
by pushing up the protective
sleeve on the bottom of the
game cartridge. Clean the
inside piece with a dry, soft
cloth and re-insert the cartridge.
Press the ON/OFF button.
5. If the problem persists, use a
pen to press the Reset Slot to
reset the panel.
Troubleshooting
16