Vtech KidiZoom Duo Camera - Camouflage User Manual - Page 29

Question 9: When connecting the camera to the USB port, I get the message 'USB device not recognized, one of the USB devices attached to this computer has malfunctioned and Windows® does not recognise it.' I am running Windows® XP. Answer: This is most likely a hardware or OS issue. A number of consumers have reported this problem with their computers not recognizing mass storage devices of all kinds. Please contact your PC manufacturer for support. Question 10: I am trying to transfer my pictures to my PC. I connected per the instructions (connecting the USB cable to the camera and PC) and the new drive appears. However, no pictures are automatically downloading. Is there something I need to do at start up to get the pictures downloaded and saved? Answer: The picture transfer operation does not start by itself. After you have connected the USB cable to your PC and the drive appears ready, you can open the drive, look under the folder DCIM and you should find the images you captured with the Kidizoom® DUO. Moreover, if you wish to download images to be viewed on the camera, you can do so by moving the JPEG image files into the folder DOWNLOAD/PHOTO. Microsoft®, Windows® and Windows Vista® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Macintosh, Mac and Mac OS are trademarks of Apple Inc., registered in the United States and other countries. All other trademarks are the property of their respective owners. 29