Vtech Kidizoom Smartwatch - Pink User Manual - Page 19

Troubleshooting - reviews

Page 19 highlights

WARNING A very small percentage of the public, due to an existing condition, may experience epileptic seizures or momentary loss of consciousness when viewing certain types of flashing colors or patterns. While Kidizoom® Smartwatch does not contribute to any additional risks, we do recommend that parents supervise their children while they play games. If your child experiences dizziness, altered vision, disorientation, or convulsions, discontinue use immediately and consult your doctor. Please note that focusing on at close range and handling a Kidizoom® Smartwatch as a game controller for a prolonged period of time may cause fatigue or discomfort. We recommend that children take a 15-minute break for every hour of play. TROUBLESHOOTING TROUBLESHOOTING Go through this section if you experience difficulty in operating Kidizoom® Smartwatch. Problem Solution The watch has stopped working 1. Turn the battery switch off for a few minutes. 2. Turn the battery switch on again and then press the home button to turn it on. It should now work properly. 3. If it doesn't work, try to recharge the battery and try again. (Refer to the battery recharging section for details) Screen display is abnormal 1. Turn the battery switch off for a few minutes. 2. Turn the battery switch on again and then press the home button to turn it on. The screen display should be normal again. Image taken is not clear 1. Make sure the lighting conditions of the shooting environment are good. 2. Check to see if the camera lens is clean. If you find some dust or dirt on it, please see the steps to clean the lens in Care and Maintenance. Cannot connect to computer • Check the connections on the USB cable between the watch and the computer and review the appropriate connection procedures in this manual. • Turn the battery switch off for a few minutes. Turn the battery switch on and connect to the computer again. 19

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19
WARNING
A very small percentage of the public, due to an existing condition, may
experience epileptic seizures or momentary loss of consciousness when
viewing certain types of flashing colors or patterns.
While
Kidizoom
®
Smartwatch
does not contribute to any additional
risks, we do recommend that parents supervise their children while
they play games. If your child experiences dizziness, altered vision,
disorientation, or convulsions, discontinue use immediately and consult
your doctor. Please note that focusing on at close range and handling a
Kidizoom
®
Smartwatch
as a game controller for a prolonged period of
time may cause fatigue or discomfort. We recommend that children take
a 15-minute break for every hour of play.
TROUBLESHOOTING
Go through this section if you experience difficulty in operating
Kidizoom
®
Smartwatch.
Problem
Solution
The watch
has stopped
working
1. Turn the battery switch off for a few minutes.
2. Turn the battery switch on again and then press
the home button
to turn it on. It should now
work properly.
3. If it doesn't work, try to recharge the battery and
try again.
(Refer to the battery recharging section for details)
Screen
display is
abnormal
1. Turn the battery switch off for a few minutes.
2. Turn the battery switch on again and then press
the home button
to turn it on. The screen
display should be normal again.
Image taken
is not clear
1. Make sure the lighting conditions of the shooting
environment are good.
2. Check to see if the camera lens is clean. If you
find some dust or dirt on it, please see the steps to
clean the lens in Care and Maintenance.
Cannot
connect to
computer
Check the connections on the USB cable between
the watch and the computer and review the
appropriate connection procedures in this manual.
Turn the battery switch off for a few minutes.
Turn the battery switch on and connect to the
computer again.
TROUBLESHOOTING