Vtech Kidizoom User Manual - Page 17

Kidizoom Camera™ Frequently Asked Questions Question 8: If you accidentally delete the pictures by reformatting, is there any way to get them back? Answer: Unfortunately, if you delete the pictures by formatting the internal storage memory, there's no way to retrieve it. There is third party software that can help recover "deleted" data from storage, but we do not recommend using this. Question 9: Will changing batteries erase the unit's internal memory? Answer: Battery replacement under normal operation as detailed in the user's manual should not cause data corruption or data loss in either the built-in memory. Question 10: Why do some of my close-up pictures look bleached out? Answer: Using a flash setting that is too strong when shooting a close-up can result in too much light reflecting off the subject. When shooting a closeup, use the Weak Flash On setting to prevent the photo from bleaching out. Please refer to page 9 for the recommended flash settings. Question 11: When connecting the camera to the USB port, I get the message "USB device not recognized, one of the USB devices attached to this computer has malfunctioned and Windows® does not recognize it." I am running Windows® XP. Answer: This is most likely a hardware or OS issue. A number of consumers have reported this problem with their computers not recognizing mass storage devices of all kinds. Please contact your PC manufacturer for support. Question 12: I am trying to download my pictures to my PC. I connected per the instructions (connecting the USB cable to the camera and PC), and the new driver VTech 1069 appears. However, no pictures are automatically downloading. Is there something I need to do at start up to get the pictures downloaded and saved? 17