Vtech SN5147 User Manual - Page 79

The answering Make sure that the system does answering system is on. not answer after the correct number of rings. If toll saver is activated, the number of rings changes to two when you have new messages stored. If the memory is full or the system is off, the system will answer after 10 rings. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider. The answering system does not record messages. Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset. When the answering machine memory is full, it does not record new messages until some old messages are deleted. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider. The answering system does not announce the correct day of the week for recorded messages time stamp. Make sure you have set the date and time. See Configure your telephone section. System screens all my incoming calls. You may have set Smart call blocker to screen calls without numbers and uncategorized calls. The telephone asks callers to announce their names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Phonebook (see page 30) or Allow list (see page 36), or add their names to the Star name list (see page 38). This will avoid Smart call blocker to screen their calls. To turn Smart call blocker off, see Set Smart call blocker on/off on page 35. While screening a call, the telephone suddenly stops screening and connects to the call. Another handset may have picked up the screening call. If you have another telephone system sharing the same telephone line, and someone picks up the call on the other telephone system while the screening is in progress, the screening process will be terminated and connect you to the caller. My telephone blocks calls from someone I know. You may have saved the caller's number in your block list. To remove the number from the block list, see Delete a block entry on page 40. Blocking calls with numbers saved in my block list only. If you want to block calls with numbers saved in your block list only, and allow all other calls to get through to you, change the settings to accept calls without numbers and uncategorized calls. See Control calls without numbers on page 41 and Control uncategorized calls on page 42. 73