Weber Platinum II 2200 LP Owner Manual - Page 14
TROUBLESHOOTING, Inspect Spider Stopper Guards
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TROUBLESHOOTING Problem Check Cure Burners burn with a yellow or orange Inspect Spider Stopper Guards for Clean Spider Stopper Guards. flame, in conjunction with the smell of gas. possible obstructions. (Blockage of (See Maintenance Section.) holes.) Burners do not light. -or- The excess flow safety device, To reset the excess flow safety Burners have a small flickering flame in the which is part of the barbecue to tank device turn all burner control HIGH position. -or- connection, may have activated. knobs and the tank valve OFF. Barbecue temperature only reaches 250˚ to Disconnect the regulator from the 300˚ degrees in the HIGH position. tank. Turn burner control knobs to HIGH. Wait at least 1 minute. Turn burner control knobs OFF. Reconnect the regulator to the tank. Turn tank valve on slowly. Refer to Lighting Section. Burner does not light, or flame is low in HIGH position. Is LP fuel low or empty? Is fuel hose bent or kinked? Refill LP tank. Straighten fuel hose. Does the Front burner light with a match? If you can light the Front burner with a match, then check the Crossover Ignition System. Experiencing flare-ups: Are you preheating barbecue in the All burners on high for 10 to 15 prescribed manner? minutes for preheating. Are the cooking grates and Clean thoroughly. (See Cleaning Flavorizer Bars heavily coated with Section.) burned-on grease? CAUTION: Do not line the bottom tray with aluminum foil. Is the bottom tray "dirty" and not Clean bottom tray. allowing grease to flow into catch pan? Burner flame pattern is erratic. Flame is low Are burners clean? when burner is on HIGH. Flames do not run the whole length of the burner tube. Clean burners. (See Maintenance Section.) Inside of lid appears to be "peeling." (Resembles paint peeling.) The lid is porcelain-on-steel, not Clean thoroughly. (See Cleaning paint. It cannot "peel." What you are Section.) seeing is baked on grease that has turned to carbon and is flaking off. THIS IS NOT A DEFECT. Fuel scale shows that there is gas in the LP Check adjustment of fuel scale. tank, but tank is empty. Fuel scale must be adjusted with an empty tank. If problems cannot be corrected by using these methods, please contact Weber-Stephen Customer Service. 14