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Western Digital My Cloud EX2 User Manual - Page 9

About the Online Learning Center, Your own personal cloud - time machine

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PRODUCT OVERVIEW Powerful apps to customize your NAS - Including aMule, Icecast, Joomla!®, phpBB®, phpMyAdmin, Transmission, SqueezeCenter, and more. For the most recent apps available, visit wd.com/setup/mycloudex2apps. Advanced serving options - Integrated file server, FTP server, backup server, and P2P torrent download server. Stream media to your connected devices - Stream videos and photos to connected TVs, media players, gaming consoles and other DLNA®/UPnP® devices. Features a Twonky 7.2 and a DLNA-certified 1.5 media server. And with a built-in iTunes® server, you can easily stream your music collection. Back up, your way - Protect your data via remote backup to another My Cloud EX2 or My Cloud EX4, integrated cloud backup or local LAN/WAN backup. PC users, WD SmartWare™ Pro offers options for how, when and where you back up your files for up to ten computers. Mac® users, utilize all the features of Apple® Time Machine® backup software to protect your data. Expand your capacity - Simply attach a compatible USB hard drive directly to My Cloud EX2 to expand your storage capacity. Two USB 3.0 expansion ports are provided. Integrated energy-saving features - Save energy with disk spin-down and scheduled power on/off. Your own personal cloud - Unlike public clouds, My Cloud EX2 allows you to keep all your content in one safe place on your home or office network instead of a remote server. No mysterious location of your data. No monthly fees. No limits. Advanced features - iSCSI target, full-featured FTP services, jumbo frame support, iPv6 ready, UPS support (USB and network), real time resource monitor, volume encryption with boot-up password, SNMP and virtual volumes. About the Online Learning Center WD's online Learning Center provides the latest information, instructions, and software to help users get the most out of their personal cloud storage. This web-based guide offers step-by-step help with setting up remote access, backing up data, monitoring device status and more. It's an interactive resource to walk users through installing and using their WD My Cloud EX2 device. The online Learning Center allows you to:  Learn about your new personal cloud storage product.  Download the latest software for your product.  Find in-depth, interactive information on how to explore each of your product's features.  Update your product whenever new features become available.  Access an always-available resource online, without a manual or CD. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 4 USER MANUAL

Section	Page
WD Service and Support	2
Accessing Online Support	2
Contacting WD Technical Support	2
Table of Contents	3
Important User Information	6
Important Safety Instructions	6
Recording Your WD Product Information	7
Product Overview	8
About the System	8
About the Online Learning Center	9
Package Contents	10
Operating System	10
Web Browsers	11
Local Network	11
Internet	11
Pre-installation Instructions	11
Handling Precautions	11
Product Components	12
Front View	12
Back View	13
Getting Started	14
Installing Drives in the Driveless Model	14
Physically Connecting the Device	16
LEDs	17
Getting Started Using Online Setup Software	18
Downloading and Installing the Online Setup Software	18
Connecting to the Network and Creating a Personal Cloud	20
Selecting Options	23
Installing the WD My Cloud for Desktop App	24
Getting Started Without Online Setup Software	24
Accessing Content	24
Mapping the Public Folder (Windows)	25
Accessing Your Cloud Remotely	26
Enabling Cloud Access for the WD My Cloud EX2 Device	26
Configuring Cloud Access for a User	26
Mobilizing Your Files with iOS and Android Mobile Apps	28
WD Photos Mobile App	28
WD My Cloud Mobile App	30
WD My Cloud for Desktop App	32
Managing Users, Groups, and Shares	39
About Users	39
Viewing Users	39
Adding a Single User	40
Adding Multiple Users	42
Editing User Settings	44
Updating a User Password	44
Assigning a User to a Group	45
Quota Rules	45
Assigning Quotas to a User	45
Removing a User	46
About Groups	46
Viewing Groups	46
Adding a Group	47
Editing Group Settings	48
Assigning Share Access to Groups	48
Assigning Quotas to a Group	49
Removing a Group	49
About Shares	49
Viewing a List of Shares	49
Creating a New Share	51
Editing Share Settings	52
Making a Share Private	52
Deleting a Share	53
Accessing the Contents of a Share Locally	53
The Dashboard at a Glance	55
Launching the Dashboard	55
Accessing the Dashboard for the First Time	56
The Dashboard Home Page	58
Information Icons	59
Navigation Icons	59
Viewing Device Status and Making Updates on the Home Page	60
Managing Alerts	67
Obtaining Customer Support	68
Requesting Automatic Support	69
Creating and Saving a System Report	69
Obtaining Other Support	69
Common Tasks	70
Backing Up and Retrieving Files	71
About Backups	71
Managing a USB Device and USB Backups	71
Connecting A USB Drive	71
Creating a USB Backup	72
Viewing the Details of a USB Backup Job	73
Editing a USB Backup Job	74
Deleting a USB Backup Job	74
Remote Backups	74
Creating a Remote Backup	74
Viewing the Details of a Remote Backup Job	77
Recovering a Remote Backup	77
Deleting a Remote Backup	78
Internal Backups	78
Creating an Internal Backup	78
Initiating an Immediate Internal Backup	79
Modifying an Internal Backup Job	79
Viewing Internal Backup Details	79
Deleting an Internal Backup Job	80
Cloud Backups	80
Enabling ElephantDrive Cloud Backup	80
Backing Up with ElephantDrive	82
Enabling an Amazon S3 Cloud Backup	82
Managing Storage on WD My Cloud EX2	86
Storage Types	86
RAID Storage	87
Viewing the Current RAID Mode	87
Changing the RAID Mode	88
Auto-Rebuilding your RAID	91
Disk Status	91
Viewing Hard Drive Information	92
iSCSI Storage	93
Creating an iSCSI Target	93
Enabling / Disabling an iSCSI Target	95
Modifying an iSCSI Target	95
Deleting an iSCSI Target	95
Enabling iSCSI iSNS Client	95
Volume Virtualization	97
Creating a Virtualized Volume	97
Connecting a Virtualized Volume to a Target	99
Modifying a Virtualized Volume	101
Managing Apps on WD My Cloud EX2	102
About Apps	102
Managing Apps	102
Viewing Apps	102
Adding an App	103
Manually Adding an App	104
Deleting an App	105
Updating an App	105
Playing/Streaming Videos, Photos, & Music	106
Media Servers	106
Media Server Overview	106
iTunes Overview	106
Media Types Supported	107
Media Storage	108
Enabling DLNA and iTunes	108
Enabling DLNA	108
Enabling iTunes	110
Adding Media Content to the Folders	111
Accessing Your Personal Cloud Using Media Players	112
WD Media Players	112
Other Media Players	112
DLNA Devices	113
Accessing Your Personal Cloud Using iTunes	113
Streaming Media in iTunes	113
Configuring Settings	114
General	114
Accessing the General Screen	115
Device Profile	115
Language and Clock	116
Cloud Access	117
Energy Saver	119
Mac Backups	120
Services	120
Network	123
Network Profile	123
Network Services	124
Network UPS	127
Network Workgroup (Windows)	128
Remote Server	128
Port Forwarding	129
Media	130
Utilities	130
System Diagnostics	131
System Restore	131
System Configuration	132
Device Maintenance	132
Scan Disk	133
Format Disk	133
Notifications	133
Notifications Email	134
Notification Display	135
Firmware Update	136
Auto Update	136
Available Updates	137
Manual Update	137
Replacing a Drive	138
Identifying a Faulty Hard Drive	138
Replacing a Drive	139
Removing a Drive	139
Inserting a Drive	140
Preparing a Drive	140
Inserting One or Both Drives	140
Returning a WD Drive	141
Regulatory and Warranty Information	142
Regulatory Compliance	142
Federal Communications Commission (FCC) Class B Information	142
FCC Requirements, Part 15	142
ICES/NMB-003 Compliance	142
Safety Compliance	142
CE Compliance for Europe	142
GS Mark (Germany only)	142
KC Notice (Republic of Korea only)	143
VCCI Statement	143
Environmental Compliance (China)	143
Warranty Information (All Regions Except Australia/New Zealand)	143
Obtaining Service	143
Limited Warranty	143
Warranty Information (Australia/New Zealand only)	144
Warranty	144
Obtaining Service	145
Appendices	146
Appendix A: WD My Cloud EX2 Quick User Guide	146
Logging into WD My Cloud EX2	146
The Dashboard Home Page	147
Appendix B: Joomla!® Setup Guide	151
Requirements	151
Setting Up Joomla!	151
Appendix C: phpBB Setup Guide	154
Requirements	154
Setting Up phpBB	154
Appendix D: Supported RAID Modes	159
Appendix E: RAID Migrations	159
Appendix F: Safe Mode Firmware Update Procedures	159
Appendix G: Technical Specifications	161

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PRODUCT OVERVIEW

WD MY CLOUD EX2 PERSONAL CLOUD STORAGE

USER MANUAL

Powerful apps to customize your NAS –

Including aMule, Icecast, Joomla!

, phpBB

phpMyAdmin, Transmission, SqueezeCenter, and more. For the most recent apps available,

visit

wd.com/setup/mycloudex2apps

Advanced serving options –

Integrated file server, FTP server, backup server, and P2P

torrent download server.

Stream media to your connected devices

– Stream videos and photos to connected

TVs, media players, gaming consoles and other DLNA

/UPnP

devices. Features a Twonky

7.2 and a DLNA-certified 1.5 media server. And with a built-in iTunes

server, you can easily

stream your music collection.

Back up, your way –

Protect your data via remote backup to another My Cloud EX2 or My

Cloud EX4, integrated cloud backup or local LAN/WAN backup. PC users, WD

SmartWare™ Pro offers options for how, when and where you back up your files for up to

ten computers. Mac

users, utilize all the features of Apple

Time Machine

backup

software to protect your data.

Expand your capacity –

Simply attach a compatible USB hard drive directly to My Cloud

EX2 to expand your storage capacity. Two USB 3.0 expansion ports are provided.

Integrated energy-saving features – Save energy with disk spin-down and scheduled power

on/off.

Your own personal cloud –

Unlike public clouds, My Cloud EX2 allows you to keep all your

content in one safe place on your home or office network instead of a remote server. No

mysterious location of your data. No monthly fees. No limits.

Advanced features –

iSCSI target, full-featured FTP services, jumbo frame support, iPv6

ready, UPS support (USB and network), real time resource monitor, volume encryption with

boot-up password, SNMP and virtual volumes.

About the Online Learning Center

WD’s online Learning Center provides the latest information, instructions, and software to

help users get the most out of their personal cloud storage. This web-based guide offers

step-by-step help with setting up remote access, backing up data, monitoring device status

and more. It’s an interactive resource to walk users through installing and using their

WD My Cloud EX2 device. The online Learning Center allows you to:



Learn about your new personal cloud storage product.



Download the latest software for your product.



Find in-depth, interactive information on how to explore each of your product’s

features.



Update your product whenever new features become available.



Access an always-available resource online, without a manual or CD.