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Western Digital My Cloud EX2 User Manual - Page 63

Firmware, Install and Reboot, To view whether an updated version of the firmware is available

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THE DASHBOARD AT A GLANCE 1. To see details about the status of system components, click the arrow on the right side of the panel. 2. To return to the Home page, click Close. Firmware The Firmware section displays the current version of firmware loaded on your WD My Cloud EX2 device. A green check mark indicates that your firmware is up-to-date. 1. To view whether an updated version of the firmware is available, click the arrow to the right of Firmware to display firmware availability:  If an update is available, click Install and Reboot to update your device. 2. To return to the Home page, click OK or Cancel. Note: If new firmware is available, see "Firmware Update" on page 131 for information on updating your WD My Cloud EX2 device. WD MY CLOUD EX2 PERSONAL CLOUD STORAGE 58 USER MANUAL

Section	Page
WD Service and Support	2
Accessing Online Support	2
Contacting WD Technical Support	2
Registering Your WD Product	2
Important User Information	6
Important Safety Instructions	6
Recording Your WD Product Information	7
Product Overview	8
About the System	8
About the Online Learning Center	9
Package Contents	10
Operating System	10
Web Browsers	11
Local Network	11
Internet	11
Pre-installation Instructions	11
Handling Precautions	11
Product Components	12
Front View	12
Back View	13
Getting Started	14
Installing Drives in the Driveless Model	14
Physically Connecting the Device	16
LEDs	17
Getting Started Using Online Setup Software	18
Downloading and Installing the Online Setup Software	18
Connecting to the Network and Creating a Personal Cloud	20
Selecting Options	23
Installing the WD My Cloud for Desktop App	24
Getting Started Without Online Setup Software	24
Accessing Content	24
Mapping the Public Folder (Windows)	25
Accessing Your Cloud Remotely	27
Enabling Cloud Access for the WD My Cloud EX2 Device	27
Configuring Cloud Access for a User	27
Mobilizing Your Files with iOS and Android Mobile Apps	29
WD Photos Mobile App	29
WD My Cloud Mobile App	31
WD My Cloud for Desktop App	33
Managing Users, Groups, and Shares	40
About Users	40
Viewing Users	40
Adding a Single User	41
Adding Multiple Users	43
Editing User Settings	46
Updating a User Password	46
Assigning a User to a Group	46
Quota Rules	46
Assigning Quotas to a User	47
Removing a User	47
About Groups	47
Viewing Groups	47
Adding a Group	48
Editing Group Settings	49
Assigning Share Access to Groups	49
Assigning Quotas to a Group	50
Removing a Group	50
About Shares	50
Viewing a List of Shares	50
Creating a New Share	52
Editing Share Settings	53
Making a Share Private	53
Deleting a Share	54
Accessing the Contents of a Share Locally	54
The Dashboard at a Glance	56
Launching the Dashboard	56
Accessing the Dashboard for the First Time	57
The Dashboard Home Page	59
Information Icons	60
Navigation Icons	60
Viewing Device Status and Making Updates on the Home Page	61
Managing Alerts	68
Obtaining Customer Support	70
Requesting Automatic Support	70
Creating and Saving a System Report	70
Obtaining Other Support	70
Common Tasks	71
Backing Up and Retrieving Files	72
About Backups	72
Managing a USB Device and USB Backups	72
Connecting A USB Drive	72
Creating a USB Backup	73
Viewing the Details of a USB Backup Job	74
Editing a USB Backup Job	75
Deleting a USB Backup Job	75
Remote Backups	75
Creating a Remote Backup	75
Viewing the Details of a Remote Backup Job	78
Recovering a Remote Backup	78
Deleting a Remote Backup	79
Internal Backups	79
Creating an Internal Backup	79
Initiating an Immediate Internal Backup	80
Modifying an Internal Backup Job	80
Viewing Internal Backup Details	80
Deleting an Internal Backup Job	81
Cloud Backups	81
Enabling ElephantDrive Cloud Backup	81
Backing Up with ElephantDrive	83
Enabling an Amazon S3 Cloud Backup	83
Managing Storage on WD My Cloud EX2	87
Storage Types	87
RAID Storage	88
Viewing the Current RAID Mode	88
Changing the RAID Mode	89
Auto-Rebuilding your RAID	91
Disk Status	92
Viewing Hard Drive Information	93
iSCSI Storage	93
Creating an iSCSI Target	94
Enabling / Disabling an iSCSI Target	95
Modifying an iSCSI Target	95
Deleting an iSCSI Target	95
Enabling iSCSI iSNS Client	96
Volume Virtualization	97
Creating a Virtualized Volume	97
Connecting a Virtualized Volume to a Target	99
Modifying a Virtualized Volume	101
Managing Apps on WD My Cloud EX2	102
About Apps	102
Managing Apps	102
Viewing Apps	102
Adding an App	103
Manually Adding an App	104
Deleting an App	105
Updating an App	105
Playing/Streaming Videos, Photos, & Music	106
Media Servers	106
Media Server Overview	106
iTunes Overview	106
Media Types Supported	107
Media Storage	108
Enabling DLNA and iTunes	108
Enabling DLNA	108
Enabling iTunes	110
Adding Media Content to the Folders	111
Accessing Your Personal Cloud Using Media Players	112
WD Media Players	112
Other Media Players	112
DLNA Devices	113
Accessing Your Personal Cloud Using iTunes	113
Streaming Media in iTunes	113
Configuring Settings	114
General	114
Accessing the General Screen	115
Device Profile	115
Language and Clock	116
Cloud Access	117
Energy Saver	119
Mac Backups	120
Services	120
Network	123
Network Profile	123
Network Services	124
Network UPS	127
Network Workgroup (Windows)	128
Remote Server	128
Port Forwarding	129
Media	130
Utilities	130
System Diagnostics	131
System Restore	131
System Configuration	132
Device Maintenance	132
Scan Disk	133
Format Disk	133
Notifications	133
Notifications Email	134
Notification Display	135
Firmware Update	136
Auto Update	136
Available Updates	137
Manual Update	137
Replacing a Drive	138
Identifying a Faulty Hard Drive	138
Replacing a Drive	139
Removing a Drive	139
Inserting a Drive	140
Preparing a Drive	140
Inserting One or Both Drives	140
Returning a WD Drive	141
Regulatory and Warranty Information	142
Regulatory Compliance	142
Federal Communications Commission (FCC) Class B Information	142
FCC Requirements, Part 15	142
ICES/NMB-003 Compliance	142
Safety Compliance	142
CE Compliance for Europe	142
GS Mark (Germany only)	142
KC Notice (Republic of Korea only)	143
VCCI Statement	143
Environmental Compliance (China)	143
Warranty Information (All Regions Except Australia/New Zealand)	143
Obtaining Service	143
Limited Warranty	143
Warranty Information (Australia/New Zealand only)	144
Warranty	144
Obtaining Service	145
Appendices	146
Appendix A: WD My Cloud EX2 Quick User Guide	146
Logging into WD My Cloud EX2	146
The Dashboard Home Page	147
Appendix B: Joomla!® Setup Guide	151
Requirements	151
Setting Up Joomla!	151
Appendix C: phpBB Setup Guide	154
Requirements	154
Setting Up phpBB	154
Appendix D: Supported RAID Modes	159
Appendix E: RAID Migrations	159
Appendix F: Safe Mode Firmware Update Procedures	159
Appendix G: Technical Specifications	161