Western Digital Sentinel DS6100 Administrator and Maintenance Guide - Page 79

LCD Messages, Description, Troubleshooting

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TROUBLESHOOTING LCD Messages The LCD displays various messages for you to review. Provided below is a list of messages, a description of the message and possible responses for that message. LCD Backup Failed Description Displays the name of your WD Sentinel server. Displays the IP address of your WD Sentinel server. The software backup has failed. Troubleshooting If the IP address does not display, ensure that your device is connected by ethernet cable to your router. This error occurs when the backup you are running is unsuccessful. BIOS Corrupted Your BIOS is corrupted BIOS Degraded Your BIOS is degraded BIOS Repaired Reboot Required BIOS Updated Reboot Required BIOS Updating Your system is currently running on the secondary BIOS. A reboot is required to attempt a repair of your BIOS. The primary BIOS has been updated, A system reboot is required. The BIOS is updating. BMC Updating The BMC is updating. Boot Drive Failed The operating system (OS) boot drive has failed to boot into Windows. Rerun the backup to clear this problem. Contact Technical Support for assistance. The system is unable to boot from the primary BIOS and is currently running on the secondary BIOS. Your system is running on the secondary BIOS. An attempt will be made during the reboot to run the system on the primary BIOS. Reboot the system. This allows the updated BIOS to take affect. Your system BIOS is currently updating. Do not disconnect the power or interrupt the process until the update is complete. The BMC is currently updating. Do not disconnect the power or interrupt the process until the update is complete. Replace the identified boot drive. • Access the Dashboard (See "Accessing the Dashboard" on page 25.) • Click Monitor on the navigation bar. • Check Internal Storage>Boot Drive area to review the status of your drive. • Obtain and install a comparable boot drive. WD SENTINEL DS5100/DS6100 73 ADMINISTRATOR AND MAINTENANCE GUIDE

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TROUBLESHOOTING
73
WD SENTINEL DS5100/DS6100
ADMINISTRATOR AND MAINTENANCE GUIDE
LCD Messages
The LCD displays various messages for you to review. Provided below is a list of messages,
a description of the message and possible responses for that message.
LCD
Description
Troubleshooting
<Host Name>
Displays the name of your WD
Sentinel server.
<IP Address>
Displays the IP address of your WD
Sentinel server.
If the IP address does not display,
ensure that your device is
connected by ethernet cable to
your router.
Backup Failed
The software backup has failed.
This error occurs when the backup
you are running is unsuccessful.
Rerun the backup to clear this
problem.
BIOS Corrupted
Your BIOS is corrupted
Contact
Technical Support
for
assistance.
BIOS Degraded
Your BIOS is degraded
The system is unable to boot from
the primary BIOS and is currently
running on the secondary BIOS.
BIOS Repaired
Reboot
Required
Your system is currently running on
the secondary BIOS. A reboot is
required to attempt a repair of your
BIOS.
Your system is running on the
secondary BIOS. An attempt will be
made during the reboot to run the
system on the primary BIOS.
BIOS Updated
Reboot
Required
The primary BIOS has been
updated, A system reboot is
required.
Reboot the system. This allows the
updated BIOS to take affect.
BIOS Updating
The BIOS is updating.
Your system BIOS is currently
updating. Do not disconnect the
power or interrupt the process until
the update is complete.
BMC Updating
The BMC is updating.
The BMC is currently updating. Do
not disconnect the power or
interrupt the process until the
update is complete.
Boot Drive
<Drive Name>
Failed
The operating system (OS) boot
drive has failed to boot into
Windows.
Replace the identified boot drive.
•
Access the Dashboard (See
“Accessing the Dashboard” on
page 25.)
•
Click
Monitor
on the navigation
bar.
•
Check
Internal Storage>Boot
Drive
area to review the status of
your drive.
•
Obtain and install a comparable
boot drive.