Western Digital WD800U017 User Manual - Page 52

Diagnostics, SMART Status, Quick Drive Test, Complete Drive Test - problems

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MY PASSPORT USER MANUAL • Quick Drive Test Your My Passport drive has a built-in Data LifeguardTM diagnostic utility that tests the drive for error conditions. The quick drive test checks the drive for major performance problems. The result of a quick drive test is a pass-or-fail evaluation of the drive's condition. • Complete Drive Test The most comprehensive drive diagnostic is the complete drive test. It tests every sector for error conditions, and inserts bad sector markers as required. The best time to run the drive diagnostics and status checks is on a regular basis, before you encounter any problems with your drive. And, because they are so fast, running the quick SMART status check and the quick drive test provides a high level of assurance with minimal inconvenience. Then, run all three whenever you encounter disk error conditions when writing or accessing files. 1. Open the WD Drive Utilities application by clicking either: • The WD Drive Utilities desktop shortcut icon if you created one when you installed the application • Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 10. 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to check. 3. Click Diagnostics to display the Diagnostics dialog: 4. On the Diagnostics dialog, click the button for the test that you want to run: • SMART Status • Quick Drive Test • Complete Drive Test MANAGING AND CUSTOMIZING THE DRIVE - 47

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MY PASSPORT
USER MANUAL
MANAGING AND CUSTOMIZING THE DRIVE
– 47
•
Quick Drive Test
Your My Passport drive has a built-in Data Lifeguard
TM
diagnostic utility that tests
the drive for error conditions. The quick drive test checks the drive for major
performance problems.
The result of a quick drive test is a pass-or-fail evaluation of the drive's condition.
•
Complete Drive Test
The most comprehensive drive diagnostic is the complete drive test. It tests every
sector for error conditions, and inserts bad sector markers as required.
The best time to run the drive diagnostics and status checks is on a regular basis, before
you encounter any problems with your drive. And, because they are so fast, running the
quick SMART status check and the quick drive test provides a high level of assurance
with minimal inconvenience. Then, run all three whenever you encounter disk error
conditions when writing or accessing files.
1.
Open the WD Drive Utilities application by clicking either:
•
The WD Drive Utilities desktop shortcut icon if you created one when you
installed the application
•
Start
>
All Programs
>
Western Digital
>
WD Apps
>
WD Drive Utilities
See Figure 4 on page 10.
2.
If you have more than one supported My Passport drive connected to your
computer, select the one that you want to check.
3.
Click
Diagnostics
to display the Diagnostics dialog:
4.
On the Diagnostics dialog, click the button for the test that you want to run:
•
SMART Status
•
Quick Drive Test
•
Complete Drive Test