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Common Tasks

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THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you through the procedures for configuring and using the WD My Cloud Mirror device. The following table provides shortcuts to instructions for some common tasks. How do I ... See ... Set up the device on my network page 10 Use media servers page 96 Enable DLNA and iTunes page 98 Shut down or reboot the WD My Cloud Mirror device page 122 Update firmware page 130 Access content from the device (public and private shares) page 20 Add users page 41 Create shares page 51 Upload and back up content to the device page 71 Back up the device page 71 Enable or disable remote access for you and people you want to share with) page 22 Download WD mobile apps page 24 WD MY CLOUD MIRROR PERSONAL CLOUD STORAGE 70 USER MANUAL

Section	Page
WD Service and Support	2
Accessing Online Support	2
Contacting WD Technical Support	2
Registering Your WD Product	2
Table of Contents	3
Important User Information	6
Important Safety Instructions	6
Recording Your WD Product Information	7
Product Overview	8
About the System	8
Features	8
About the Online Learning Center	9
Package Contents	9
Requirements	10
Operating System	10
Web Browsers	11
Local Network	11
Internet	11
Product Components	11
LEDs	13
Pre-installation Instructions	14
Handling Precautions	14
Getting Started	15
Physically Connecting the Device	15
Getting Started Using Online Setup Software	16
Downloading and Installing the Online Setup Software	16
Connecting to the Network and Creating a Personal Cloud	18
Selecting Options	21
Getting Started Without Online Setup Software	22
Setting up the Device Using a Browser	23
Accessing Content	25
Mapping the Public Folder (Windows)	26
Accessing Your Cloud Remotely	27
Enabling Cloud Access for the WD My Cloud Mirror Device	27
Configuring Cloud Access for a User	27
Mobilizing Your Files with iOS and Android Mobile Apps	29
WD Photos Mobile App	29
WD My Cloud Mobile App	32
WD My Cloud for Desktop App	36
Launching the WD My Cloud Desktop App	42
Using the WD My Cloud for Desktop App	43
Managing Users, Groups, and Shares	46
About Users	46
Viewing Users	46
Adding a Single User	47
Adding Multiple Users	49
Editing User Settings	51
Updating a User Password	52
Assigning a User to a Group	52
Quota Rules	52
Assigning Quotas to a User	53
Removing a User	53
About Groups	53
Viewing Groups	53
Adding a Group	54
Editing Group Settings	55
Assigning Share Access to Groups	55
Assigning Quotas to a Group	56
Removing a Group	56
About Shares	56
Viewing a List of Shares	57
Creating a New Share	58
Editing Share Settings	59
Making a Share Private	59
Deleting a Share	60
Accessing the Contents of a Share Locally	60
The Dashboard at a Glance	62
Launching the Dashboard	62
The Dashboard Home Page	64
Information Icons	64
Navigation Icons	65
Viewing Device Status and Making Updates on the Home Page	66
Managing Alerts	72
Obtaining Customer Support	74
Requesting Automatic Support	74
Creating and Saving a System Report	74
Obtaining Other Support	74
Common Tasks	75
Backing Up and Retrieving Files	76
About Backups	76
Managing a USB Device and USB Backups	76
Connecting A USB Drive	76
Creating a USB Backup	77
Viewing the Details of a USB Backup Job	78
Editing a USB Backup Job	79
Deleting a USB Backup Job	79
Remote Backups	79
Creating a Remote Backup	80
Viewing the Details of a Remote Backup Job	82
Recovering a Remote Backup	82
Deleting a Remote Backup	83
Internal Backups	83
Creating an Internal Backup	83
Initiating an Immediate Internal Backup	84
Modifying an Internal Backup Job	84
Viewing Internal Backup Details	84
Deleting an Internal Backup Job	85
Cloud Backups	85
Enabling ElephantDrive Cloud Backup	85
Backing Up with ElephantDrive	86
Enabling an Amazon S3 Cloud Backup	87
Managing Apps on WD My Cloud Mirror	90
About Apps	90
Managing Apps	90
Viewing Apps	90
Adding an App	91
Manually Adding an App	92
Deleting an App	93
Updating an App	93
Managing Storage on WD My Cloud Mirror	94
About Storage	94
RAID Storage	94
Viewing the Current RAID Mode	95
Changing the RAID Mode	95
Auto-Rebuilding RAID	98
Disk Status	99
Viewing Hard Drive Information	100
Playing/Streaming Videos, Photos, & Music	101
Media Servers	101
Media Server Overview	101
iTunes Overview	101
Media Types Supported	102
Media Storage	103
Enabling DLNA and iTunes	103
Enabling DLNA	103
Enabling iTunes	105
Adding Media Content to the Folders	106
Accessing Your Personal Cloud Using Media Players	107
WD Media Players	107
Other Media Players	107
DLNA Devices	108
Accessing Your Personal Cloud Using iTunes	108
Streaming Media in iTunes	108
Configuring Settings	109
General	109
Accessing the General Screen	110
Device Profile	111
Language and Clock	111
Cloud Access	113
Energy Saver	114
Mac Backups	115
Service	116
Network	117
Network Profile	118
Network Service	118
Network UPS	121
Network Workgroup (Windows)	122
Remote Server	123
Port Forwarding	124
Media	125
Utilities	125
System Diagnostics	126
System Restore	126
System Configuration	127
Device Maintenance	127
Scan Disk	128
Format Disk	128
Creating an ISO Image	129
Creating an ISO Share	130
Viewing the Details of an ISO Share	131
Modifying an ISO Share	132
Delete an ISO Share	132
Notifications	132
Notifications Email	133
Notification Display	134
Firmware Update	135
Auto Update	135
Available Updates	136
Manual Update	136
Replacing a Drive	137
Identifying a Faulty Hard Drive	137
Replacing a Drive	138
Removing a Drive	138
Inserting a Drive	139
Preparing a Drive	139
Inserting One or Both Drives	139
Rebuilding the Drive	140
Returning a WD Drive	140
Regulatory and Warranty Information	141
Regulatory Compliance	141
Federal Communications Commission (FCC) Class B Information	141
FCC Requirements, Part 15	141
ICES/NMB-003 Compliance	141
Safety Compliance	141
CE Compliance for Europe	141
GS Mark (Germany only)	141
KC Notice (Republic of Korea only)	142
VCCI Statement	142
Environmental Compliance (China)	142
Warranty Information (All Regions Except Australia/New Zealand)	142
Obtaining Service	142
Limited Warranty	142
Warranty Information (Australia/New Zealand only)	143
Warranty	143
Obtaining Service	144
Appendices	145
Appendix A: WD My Cloud Mirror Quick User Guide	145
Logging into WD My Cloud Mirror	145
The Dashboard Home Page	146
Appendix B: Joomla!® Setup Guide	149
Requirements	149
Setting Up Joomla!	149
Appendix C: phpBB Setup Guide	152
Requirements	153
Setting Up phpBB	153
Appendix D: Supported RAID Modes	157
Appendix E: RAID Migrations	157
Appendix F: Safe Mode Firmware Update Procedures	157
Appendix G: Technical Specifications	158