Whirlpool DU1100XTPB Use and Care Manual - Page 21

TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call... Dishwasher is not operating properly s Condensation on the kitchen counter (built-in models) Is the dishwasher aligned with the countertop? Moisture from s Dishwasher does not run or stops during a cycle the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information. Is the Start/Resume indicator flashing? Opening the door or interrupting the power stopped the cycle. Close the door and press START/RESUME. Dishes are not completely clean Does the Start/Resume indicator flash 3 times when you press START/RESUME? The dishwasher is waiting for you to open the door after the last cycle. Open and close the door, then press START/RESUME. Is the door closed tightly and latched? (NOTE: On models with a dual-digit display, the control displays "- -" during a cycle if it believes the door is not latched.) Is the right cycle selected? Refer to the "Cycle Selection Charts." Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service. Is the water shutoff valve (if installed) turned on? It is normal for certain cycles to repeatedly pause for several seconds during the main wash. s Food soil left on the dishes Is the dishwasher loaded correctly? Refer to the "Dishwasher Loading" section. Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the "Dishwasher Efficiency Tips" section. Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the "Detergent Dispenser" section. Do not use less than 1 tb (15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent. Is detergent caked in dispenser? Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present. Is the pump or spray arm clogged by labels from bottles and cans? If you wash bottles and cans in your dishwasher, check for labels clogging the pump or spray arm. s Dishwasher will not fill Is the overfill protection float able to move up and down freely? Press down to release. s Dishwasher seems to run too long Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. A booster pump on the water supply can be added if pressure is too low. Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water. Refer to the "Dishwasher Efficiency Tips" section. Are high suds slowing the wash arm? Do not use soap or laundry detergents. Use recommended dishwasher detergents only. A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature. Spots and stains on dishes s Water remains in the dishwasher Is the cycle complete? s Detergent remains in the covered section of the dispenser Is the cycle complete? Is the detergent lump-free? Replace detergent if necessary. Is the bottom rack installed properly with the bumpers in the front? Refer to the "Parts and Features" section. Reinstall the rack if necessary. s White residue on the front of the access panel Was too much detergent used? Refer to the "Detergent Dispenser" section. Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup. s Spotting and filming on dishes Is your water hard or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled. Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the "Dishwasher Efficiency Tips" section. Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Refer to the "Detergent Dispenser" section. Do not use less than 1 tb (15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent. s Odor in the dishwasher Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load. Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in "Spotting and filming on dishes" later in this Troubleshooting guide. 21