Whirlpool GB2SHTXTS User Guide - Page 15

Troubleshooting - problem

Page 15 highlights

Freezer drawer models Top of the refrigerator compartment - Insert the tabs on the shield into the liner holes on each side of light assembly. Slide the shield toward the front until it locks into place. NOTE: To avoid damaging the light shield, do not force the shield beyond the locking point. Top of the freezer compartment - Insert the front tabs of the shield into the liner and snap the back portion of the shield over the light assembly. Freezer door models Top of the refrigerator compartment - Insert the tabs on the shield into the liner holes on each side of the light assembly. Slide the shield toward the front until it locks. NOTE: To avoid damaging the light shield, do not force the shield beyond the locking point. Top of freezer compartment - Insert front tabs of light shield into liner and snap the back of the shield over light assembly. 5. Plug in refrigerator or reconnect power. TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call. In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca The refrigerator will not operate Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Power cord unplugged? Plug into a grounded 3 prong outlet. Is outlet working? Plug in a lamp to see if the outlet is working. Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are controls on? Make sure the refrigerator controls are on. See "Using the Controls." New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly. The motor seems to run too much Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open. The refrigerator seems noisy Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations. • Buzzing - heard when the water valve opens to fill the ice maker Pulsating - fans/compressor adjusting to optimize performance Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator Sizzling/Gurgling - water dripping on the heater during defrost cycle Popping - contraction/expansion of inside walls, especially during initial cool-down Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan Creaking/Cracking - occurs as ice is being ejected from the ice maker mold. The doors will not close completely • Door blocked open? Move food packages away from door. • Bin or shelf in the way? Push bin or shelf back in the correct position. 15

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Freezer drawer
models
Top of the refrigerator
compartment
- Insert the tabs on
the shield into the liner holes on each side of light
assembly.
Slide the shield toward
the front until it locks
into place.
NOTE: To
avoid damaging
the light shield,
do not force
the shield
beyond the locking
point.
Top of the freezer compartment
- Insert the front tabs of
the shield into the liner and snap the back portion of the
shield over the light assembly.
Freezer door models
Top of the refrigerator
compartment
- Insert the tabs on
the shield into the liner holes on each side of the light
assembly.
Slide the shield toward
the front until it locks.
NOTE: To
avoid damaging
the light shield,
do not force
the shield
beyond the locking
point.
Top of freezer compartment
- Insert front tabs of light
shield into liner and snap the back of the shield over light
assembly.
5.
Plug in refrigerator
or reconnect
power.
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com
In Canada, www.whirlpool.ca
The refrigerator will not operate
Electrical
Shock
Hazard
Plug into
a grounded
3 prong
outlet.
Do
not remove
ground
prong.
Do
not use an adapter.
Do
not use an extension
cord.
Failure
to follow
these
instructions
can
result
in
death,
fire, or electrical
shock.
Power
cord unplugged?
Plug
into
a grounded
3 prong outlet.
Is outlet working?
Plug
in
a lamp to see if the outlet is
working.
Household
fuse
blown or circuit breaker
tripped?
Replace
the fuse or reset the circuit
breaker. If the problem
continues,
call an electrician.
Are controls on?
Make sure the refrigerator
controls
are on.
See "Using the Controls."
New installation?
Allow 24 hours following
installation
for the
refrigerator
to cool completely.
NOTE:
Adjusting
the temperature
controls
to coldest setting
will not cool either compartment
more quickly.
The motor seems to run too much
Your new refrigerator
may run longer than your old one due to its
high-efficiency
compressor
and fans. The unit may run even
longer if the room
is warm, a large food load is added,
doors are
opened
often, or if the doors
have been left open.
The refrigerator seems noisy
Refrigerator
noise has been reduced
over the years. Due to this
reduction,
you may hear intermittent
noises from your new
refrigerator
that you did not notice from your old model.
Below are
listed some normal sounds with
explanations.
Buzzing -
heard when the water valve opens to fill the ice
maker
Pulsating
- fans/compressor
adjusting
to optimize
performance
Hissing/Rattling
- flow of refrigerant,
movement
of water
lines, or from items placed
on top of the refrigerator
Sizzling/Gurgling
-
water dripping
on the heater during
defrost cycle
Popping
- contraction/expansion
of
inside
walls, especially
during initial cool-down
Water running
- may be heard when
ice
melts during the
defrost cycle
and water runs into the drain pan
Creaking/Cracking
- occurs
as ice is being ejected from the
ice maker mold.
The doors will not close completely
Door blocked open?
Move food packages
away from door.
Bin or shelf
in the way?
Push bin or shelf back in the correct
position.
15