Whirlpool WEL98HEBU Use & Care Guide - Page 15
Troubleshooting
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TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Dryer Operation Dryer will not run Door not closed completely. START/PAUSE button not pressed firmly or held long enough. Household fuse is blown or circuit breaker has tripped. Make sure the dryer door is closed completely. Press and hold the START/PAUSE button 2-5 seconds. There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. Electric dryers require 240-volt power supply. Check with a qualified electrician. Wrong type of fuse. Use a time-delay fuse. Dryer Results Clothes are not drying satisfactorily or drying times are too long Other Issues Other performance or operation issues Lint screen is clogged with lint. The exhaust vent or outside exhaust hood is clogged with lint, restricting air movement. The exhaust vent is not the correct length. The exhaust vent diameter is not the correct size. The dryer is not level. The Air Only temperature setting has been selected. The load is too large and heavy to dry quickly. Fabric softener sheets are blocking the grille. The dryer is located in a room with temperature below 40ºF (4ºC). The dryer is located in a closet. Clean lint screen before each load. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See "Installation Instructions". Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See "Installation Instructions". Use 4" (102 mm) diameter vent material. Clothes not contacting the moisture sensors during Automatic cycles. See "Level the Dryer" in the Installation Instructions. Select the correct temperature for the types of garments being dried. See "Cycle Guide". Separate the load to tumble freely. The air outlet grille is just inside the door, behind the lint screen. Check that it is not blocked by a fabric softener sheet. Use only one fabric softener sheet, and use it only once. Proper operation of dryer cycles requires temperatures above 40ºF (4ºC). Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). See "Installation Instructions". Refer to the built-in troubleshooting feature on the dryer. See the instructions above to access the built-in troubleshooting menus using the MORE INFO button. 15