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Whirlpool WFW9150WW Owners Manual - Page 23

See Cleaning Your Washer - problems

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Dispenser operation ■ Did you follow the manufacturer's directions when adding detergent and fabric softener to the dispensers? Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser. ■ Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)? Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach. ■ Is the fabric softener dispenser clogged? Clean the fabric softener dispenser. See "Washer Care" for details. ■ Are the laundry products in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment. ■ Is there water in the dispenser at the end of the cycle? A small amount of water will remain in the dispenser compartment. This is normal. Washer odor ■ See "Cleaning Your Washer" ■ Are you using AFFRESH® washer cleaner on a regular basis? AFFRESH® washer cleaner removes and avoids odor-causing residue in all High Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the CLEAN WASHER with AFFRESH™ cycle is complete, wipe away residue if necessary. ■ Are you using HE detergent? Use of non-HE detergent can cause a film residue which can result in odor. ■ Did you leave the door open after use? This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses. Door won't unlock ■ Did all of the water drain out of the washer during the spin? Select RINSE/DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain. ■ Is the door locked and is the "Add A Garment" light on? Press START/PAUSE once. The door will unlock. Washer won't power up WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. ■ Is the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet. ■ Are you using an extension cord? Do not use an extension cord. ■ Has a household fuse blown, or has a circuit breaker tripped? Check that the washer is plugged into a working outlet, and check for blown fuses. Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician. ■ Is your voltage low? Check electrical source or call electrician. Washer cycle won't start ■ Is the washer door firmly shut? The door must be closed during operation. ■ Has a cycle been selected, but START/PAUSE has not been selected and held for 1 second? Press and hold START/PAUSE, for 1 second. ■ Was the door open after completion of last cycle? The door must be opened and closed again to start a new cycle. ■ Is the door locked? If door is locked, run a drain cycle and drain the washer. Control won't accept selections or won't shut off ■ Are the touch pad controls locked? Hold for 3 seconds the button to lock/unlock controls. ■ Are the touch pad buttons not responding? Press POWER on the touch-pad twice. Check the touch-pad/ LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touch-pad/LED assembly is responding. Washer stops working ■ Does the washer shut down the same time in the same wash cycle repeatedly? Unplug washer or disconnect power. Wait 5 minutes. Plug in washer or reconnect power. Run another cycle. 23

Section	Page
front-loading Automatic washer	1
Use & Care Guide	1
For questions about features, operation/performance, parts, accessories, or service call: 1-800-253-1301	1
In Canada, call: 1-800-807-6777	1
or visit our website at www.whirlpool.com or www.whirlpool.ca	1
Laveuse automatique À chargement frontal	1
Guide d'utilisation et d'entretien	1
Au Canada, pour assistance, installation ou service, composez le : 1-800-807-6777	1
ou visitez notre site internet à www.whirlpool.ca	1
Table of Contents/Table des matières 2	1
Designed to use only HE High Efficiency Detergent	1
Conçue pour l'utilisation d'un détergent HE Haute efficacité seulement	1
Table of Contents	2
TABLE DEs MATIÈRES	2
WASHer Safety	3
INSTALLATION requirements	4
Tools and Parts	4
Tools needed for connecting the water inlet hoses	4
Pliers (that open to 19/16\	4
Flashlight (optional)	4
Tools needed for connecting the drain hose	4
Locking pliers (that open to 19/16\	4
Tools needed for installation	4
Open end wrenches 14 mm and 13 mm	4
Level	4
Wood block	4
Ruler or measuring tape	4
Alternate Parts	4
Options	4
Optional pedestal	4
Location Requirements	4
A water heater set to deliver 120°F (49°C) water to the washer.	4
A grounded electrical outlet located within 6 ft (1.8 m) of where the power cord is attached to the back of the washer. See “Electrical Requirements.”	4
Hot and cold water faucets located within 4 ft (1.2 m) of the hot and cold water fill valves, and water pressure of 20-100 psi (137.9-689.6 kPa).	4
A level floor with a maximum slope of 1\	4
A sturdy and solid floor to support the washer with a total weight (water and load) of 400 lbs (180 kg).	4
Installation clearances	5
The location must be large enough to allow the washer door to be fully opened.	5
Additional spacing should be considered for ease of installation and servicing. The door opens more than 90°, and it is not reversible.	5
Additional clearances might be required for wall, door, and floor moldings.	5
Additional spacing of 1\	5
Companion appliance spacing should also be considered.	5
Washer Dimensions	5
Drain System	6
Standpipe drain system - wall or floor (views A & B)	6
Laundry tub drain system (view C)	6
Floor drain system (view D)	6
Electrical Requirements	7
A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.	7
This washer is equipped with a power supply cord having a 3 prong grounding plug.	7
To minimize possible shock hazard, the cord must be plugged into a mating, 3 prong, grounding-type outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it is the personal responsibility and obligation o...	7
If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.	7
Do not ground to a gas pipe.	7
Check with a qualified electrician if you are not sure the washer is properly grounded.	7
Do not have a fuse in the neutral or ground circuit.	7
installation instructions	8
Remove Transport System	8
1. On the back of the washer, loosen the 4 transport bolts using a 13 mm wrench.	8
2. Once the bolt is loose, move it to the center of the hole and completely pull out the bolt, including the plastic spacer covering the bolt.	8
3. Once all 4 bolts are removed, discard the bolts and spacers. Then pull the power cord through the opening of the rear panel and close the hole with the attached cap.	8
4. Cover the bolt holes with the 4 transport bolt hole plugs.	8
Connect the Inlet Hoses	8
1. Attach a hose to the hot water faucet. Screw on coupling by hand until it is seated on the washer.	8
2. Attach a hose to the cold water faucet. Screw on coupling by hand until it is seated on the washer.	8
3. Using pliers, tighten the couplings with an additional two-thirds turn.	8
Run water through both faucets and inlet hoses, into a laundry tub, drainpipe or bucket, to get rid of particles in the water lines that might clog the inlet valve screens.	8
Check the temperature of the water to make sure that the hot water hose is connected to the hot water faucet and that the cold water hose is connected to the cold water faucet.	8
1. Attach the hot water hose to the washer’s hot (H) water inlet valve. Screw on coupling by hand until it is seated on the washer.	9
2. Attach the cold water hose to the washer’s cold (C) water faucet. Screw on coupling by hand until it is seated on the washer.	9
3. Using pliers, tighten the couplings with an additional two-thirds turn.	9
4. Turn on the water faucets completely and check for leaks.	9
Connect the Drain Hose	9
1. Use locking pliers, squeeze hose clamp tabs together and insert over the end of drain hose.	9
2. Slide drain hose onto washer connection.	9
3. Once drain hose is in place, release pliers.	9
4. Washer drain system can be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub.	9
Use the drain hose form, and do not force excess drain hose into standpipe. Hose should be secure, but loose enough to provide a gap for air.	9
Do not lay excess hose on the bottom of the laundry tub.	9
Floor drain	9
Secure the Drain Hose	9
1. Drape the power cord over the washer top.	9
2. Move the washer to its final location.	9
3. Place the drain hose in the laundry tub or standpipe as shown. See illustrations A and B.	10
Do not force excess drain hose back into the rear of the washer.	10
To avoid siphoning, do not seal or put more than 4½\	10
4. If the washer faucets and the drain standpipe are recessed, put the hooked end of the drain hose in the standpipe as shown. See illustration C.	10
Level the Washer	10
1. Slide the washer to its final location.	10
2. Check that all four feet are in firm contact with the floor.	10
3. Check the levelness of the washer by placing a level on the top edge of the washer, first side to side then front to back.	10
4. Make sure all four feet are in firm contact with the floor. Then check that the washer is perfectly level (use a level). Repeat steps 1-3 until washer is level.	10
5. After the washer is level, and all four feet are in firm contact with the floor, use a 9/16\	10
6. The washer should not move front to back, side to side, or diagonally when pushed on its top edges.	10
7. Confirm the levelness of the washer.	10
Complete Installation	10
1. Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. See “Electrical Requirements.”	10
2. Check that all parts are now installed. If there is an extra part, go back through the steps to see which step was skipped.	10
3. Check that you have all of your tools.	10
4. Dispose of/recycle all packaging materials.	10
5. Check that both water faucets are on.	10
6. Check for leaks around faucets and inlet hoses.	10
7. Plug into a grounded 3 prong outlet.	10
8. Read “Washer Use.”	10
9. To test and to clean your washer, measure ½ the detergent manufacturer’s recommended amount of High Efficiency (HE) detergent for a medium-size load. Pour the detergent into the detergent dispenser. Select NORMAL and then press START/ PAUSE. Al...	10
Use only HE High Efficiency detergent.	10
FEATURES AND BENEFITS	11
Electronic Controls	11
Auto Water Level	11
Larger Load Size	11
Suspension System	11
2 Springs to isolate vibration	11
3 Shock absorbers at the washer base to minimize movement	11
Stainless Steel Drum	11
Adaptive Variable Speed Motor	11
Spin Speeds	11
Add a Garment	11
Dynamic Balance	11
Smart Dispensers	11
Use only HE High Efficiency detergent.	11
washer USE	12
Starting Your Washer	12
Using the Proper Detergent	12
Use only HE High Efficiency detergent.	12
1. To load washer Open the washer door by pulling on the handle. Sort laundry according to color and type of fabric. Place a load of sorted clothes in the washer. Do not overload washer. Overloading can cause poor cleaning.	12
2. Close the washer door by pushing it firmly until the lock clicks. After a lock check at the beginning of the cycle, the washer door will remain locked during the wash cycle.	12
3. Open the dispenser drawer and add laundry products to the detergent, bleach, or fabric softener compartments. Close drawer slowly to avoid spills. See “Using the Dispenser.”	12
4. Turn on the washer by pressing POWER. Select one of the cycles by turning the cycle selector. The indicator light for the selected cycle will illuminate. When selecting a Wash Cycle, the preset Temp and Spin Speed for the selected cycle will illum...	12
5. Select the desired Options. Not all Options are available with all cycles. See “Options.”	12
6. If desired, select the Signal On/Off. The signal is helpful when you are washing items that should be removed from the washer as soon as it stops. Press and hold SPIN SPEED to select Signal On or Signal Off.	12
7. To begin the wash cycle immediately Press and hold START/PAUSE (for approximately 1 second).	13
8. To begin the wash cycle later Press DELAY START until the desired delay time (in hours) is displayed. Press START/PAUSE. The indicator will remain illuminated during the desired time selected.	13
Using the Dispenser	13
Use only HE High Efficiency detergent.	13
1. Pull out the dispenser drawer.	13
2. Add the desired laundry products to the proper compartment.	13
3. Push in the dispenser drawer slowly and completely (to avoid a spill).	13
Dispenser	13
Main Wash detergent compartment	13
Liquid color-safe bleach or oxi products may be added to the Main Wash compartment along with liquid detergent.	13
Powdered color-safe bleach or oxi products may be added to the Main Wash compartment along with the powdered detergent.	13
Do not mix powdered and liquid products in the Main Wash compartment.	13
Use the measurement device which comes with the detergent. Add no more than the manufacturer's recommended amount.	13
Chlorine bleach compartment	13
Use only liquid chlorine bleach in this dispenser. Do not use this dispenser to add powdered chlorine or any form of color- safe bleach or oxi products to your load.	13
Always measure liquid chlorine bleach. Use a measuring cup with a pour spout; do not guess. Follow the manufacturer’s directions for proper use.	13
Do not fill beyond the “MAX” level.	13
Fabric softener compartment	13
Do not fill beyond the “MAX” level.	13
Pausing or Restarting	14
1. To pause the washer at any time, press START/PAUSE.	14
2. To continue the cycle, press and hold START/PAUSE (for approximately 1 second).	14
Changing Cycles and Options	14
1. Press POWER.	14
2. The washer powers down, the door unlocks, and clothes can be removed.	14
1. Press START/PAUSE once.	14
2. Press the desired OPTIONS. If the option is not available, the machine will beep.	14
3. Press and hold START/PAUSE (for approximately 1 second) to continue the cycle.	14
1. Press START/PAUSE.	14
2. Press RINSE/DRAIN & SPIN.	14
3. Deselect EXTRA RINSE Option.	14
4. Press and hold START/PAUSE (for approximately 1 second) to begin the drain.	14
5. When the spin is complete, the door unlocks. Items can be removed from the washer.	14
Status Lights	14
1. Press START/PAUSE. The washer door unlocks, and items can be added.	14
2. To continue the cycle, close the door and press and hold START/PAUSE (for approximately 1 second).	14
Cycles	14
Each cycle has a preset cycle time, TEMP, SPIN SPEED, and may have preset Options. The preset settings provide the recommended fabric care for the selected cycle.	14
The preset settings can be changed anytime before START/ PAUSE is pressed. Not all Options (TEMP, SPIN SPEED) are available with all Cycles. To change settings after the cycle has started, press START/PAUSE, then select the desired settings. Press an...	15
Cycle	15
Estimated Time* (hr:min)	15
Temp	15
Spin Speed	15
Use mesh garment bags to wash undergarments such as underwire bras, items with strings, and small items such as socks.	15
Loads that need rinsing only.	15
Adding fabric softener to a load using the fabric softener dispenser.	15
1. Select Rinse/Drain & Spin cycle.	15
2. Deslect Extra Rinse option.	15
Normal Sounds	16
Options	16
See the “Laundry Guide” section for an overview of possible options for each Wash Cycle selection.	16
If an option is available with a selected cycle, the light for that option will illuminate when selected.	16
If an option is unavailable with a selected cycle, there will be a short tone and the light for that option will not illuminate when selected.	16
Press DELAY START until the desired time (in hours) is illuminated.	16
Press START/PAUSE. As the countdown is performed the correct indicator will be illuminated.	16
Temperature Guide	16
Controlled Temperature	16
Cold rinse is not controlled and will be the same as your cold faucet.	16
Laundry Guide	17
Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these washer cycles.	17
Available Options	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
4	17
Laundry Tips	18
Preparing clothes for washing	18
Use only High Efficiency detergents. The package for this type of detergent will be marked “HE” or “High Efficiency.” This wash system, along with less water, will create too much sudsing with a regular non-HE detergent. Using regular deterge...	18
Use only HE High Efficiency detergent.	18
Close zippers, snaps, and hooks to avoid snagging other items. Remove pins, buckles, and other hard objects to avoid scratching the washer interior. Remove non-washable trim and ornaments.	18
Empty pockets. Small items can be caught with the washer resulting in noise or plugging the pump.	18
Turn down cuffs; brush away lint and dirt.	18
Turn wool and synthetic knits inside out to avoid pilling.	18
Tie strings and sashes so they will not tangle.	18
Mend tears, loose hems, and seams.	18
Treat spots and stains.	18
Stained or wet garments should be washed promptly for best results.	18
Mix large and small items, avoid washing single items, and load evenly.	18
Wash small items, such as infant socks, in a mesh garment bag. To create a balanced load it is recommended that more than one garment bag be used, and that each garment bag be filled with equal amounts of material.	18
Sorting	18
Separate heavily soiled items from lightly soiled ones, even if they would normally be washed together. Separate lint-givers (towels, chenille) from lint-takers (corduroy, synthetics, permanent press). When possible, turn lint-givers inside out.	18
Separate dark colors from light colors, colorfast items from noncolorfast items.	18
Sort by fabric and construction (sturdy cottons, knits, delicate items).	18
Unloading	18
Remove clothes from washer after the cycle is completed. Metal objects such as zippers, snaps, and buckles may rust if left in the washer basket for a long time.	18
When unloading garments, occasionally check under the colored seal at the front of the tub for small items.	18
Loading	18
Loading suggestions	18
Stain Removal Guide	19
Ink	19
4	19
Grass	19
4	19
Blood	19
4	19
Tomato Products	19
4	19
Coffee/ Chocolate	19
4	19
Mud	19
4	19
Cosmetics	19
Dirty Motor Oil	19
Ring around the Collar	19
4	19
Washer care	20
Cleaning Your Washer	20
1. Open the washer door and remove any clothing or items from the washer.	20
2. Inspect the colored seal/bellow between the door opening and the basket for stained areas. Pull back the seal/bellow to inspect all areas under the seal/bellow and to check for foreign objects.	20
3. If stained areas are found, wipe down these areas of the seal/ bellow, using the procedure that follows.	20
a) Mix a dilute solution, using ¾ cup (177 mL) of liquid chlorine bleach, and 1 gal. (3.8 L) of warm tap water.	20
b) Wipe the seal/bellow area with the dilute solution, using a damp cloth.	20
c) Let stand 5 minutes.	20
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry with door open.	20
Wear rubber gloves when cleaning for prolonged periods.	20
Refer to the bleach manufacturer’s instructions for proper use.	20
Read these instructions completely before beginning the cleaning process.	20
If necessary, the cleaning cycle may be interrupted by pressing the POWER button twice. However, this will not immediately stop the cycle. The machine will continue with several rinse and drain steps to ensure that all remaining AFFRESH® washer clea...	20
Begin procedure	20
1. Open the washer door and remove any clothing or items from the washer.	20
2. Using the AFFRESH® washer cleaner (Recommended): Add one AFFRESH® washer cleaner tablet to the washer drum.	20
3. Open the dispenser drawer and immediately add 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment.	20
4. Close the washer door and dispenser drawer.	20
5. Select the CLEAN WASHER with AFFRESH™ cycle.	20
6. Press START/PAUSE.	20
7. The cycle will determine whether clothing or other items are in the washer.	20
Press POWER to cancel the flashing LED light. Then repeat steps 1, 2, and 6 to start the cycle again.	20
8. Once the cycle has begun, allow the cycle to complete.	20
9. After the cycle is complete, leave the door open slightly, to allow for better ventilation and drying of washer interior.	20
Always do the following to maintain washer freshness	20
Use only HE High Efficiency detergent.	20
Leave the door slightly open after each cycle to allow for better ventilation and drying of washer interior.	20
Repeat the cleaning procedure monthly.	20
If the procedure does not sufficiently improve the machine freshness, please evaluate your installation and usage conditions for other causes.	20
1. Unlock the dispenser drawer by pressing the Release Lever. See “Using the Dispenser.” Remove the drawer.	20
2. Remove the inserts (the siphon from the softener and bleach compartments).	20
3. Wash the parts under running water.	20
4. Replace the inserts and return the dispenser to the drawer.	20
Water Inlet Hoses	21
Vacation, Storage, and Moving Care	21
Non-use or vacation care:	21
Unplug washer or disconnect power.	21
Turn off the water supply to the washer. This helps avoid accidental flooding (due to a water pressure surge) while you are away.	21
Slightly open door to provide ventilation.	21
1. Put 1 qt (1 L) of R.V.-type antifreeze in the drum.	21
2. Run washer on a Rinse/Drain & Spin cycle.	21
3. Unplug washer or disconnect power.	21
4. Shut off both water faucets.	21
5. Disconnect water inlet hoses from faucets and drain.	21
1. Flush water pipes.	21
2. Reconnect water inlet hoses to faucets.	21
3. Turn on both water faucets.	21
4. Plug in washer or reconnect power.	21
5. Run the washer through the Normal cycle with ½ the manufacturer’s recommended amount of HE detergent for a medium-size load, to clean the washer and remove the antifreeze, if used.	21
1. If washer will be moved during freezing weather, put in 1 qt (1 L) of R.V.-type antifreeze in the drum. Run washer on a Rinse/Drain & Spin cycle.	21
2. Unplug the power cord.	21
3. Disconnect the drain hose from the drain system and attach to rear panel clips.	21
4. Shut off both water faucets.	21
5. Disconnect the water inlet hoses from faucets, then drain the hoses and clip them to the rear panel of the washer.	21
6. IMPORTANT: Call service. Do not reuse transport bolts. Washer must be transported in the upright position. To avoid suspension and structural damage, your machine must be properly set up for relocation by a certified technician.	21
1. Follow the “Installation Instructions” to locate, level and connect the washer.	21
2. Run the washer through the Normal cycle with ½ the manufacturer’s recommended amount of HE detergent for a medium-size load, to clean the washer and remove the antifreeze, if used.	21
troubleshooting	22
First try the solutions suggested here or visit our website and reference FAQs (Frequenly Asked Questions) to possibly avoid the cost of a service call...	22
In U.S.A. www.whirlpool.com/help In Canada www.whirlpool.ca	22
“F8E1” on display (Long Fill - no water or insufficient water supply) Press POWER to cancel the cycle. Unplug washer or disconnect power.	22
“F9E1” on display (Drain Problem) Press POWER to cancel the cycle. Unplug washer or disconnect power.	22
“F--E--” Variables (Washer Problem) Press POWER to cancel the cycle. Select RINSE/DRAIN & SPIN if there is excessive water in the washer.	22
Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet.	22
Did you empty pockets? You may be hearing items that are caught under the door seal or basket. Check under the door seal and remove items.	22
Washer making a different noise? As with any new product, you will hear sounds that you are not accustomed to. You may hear various sounds when the door is locked or unlocked, and during the washing, rinsing, or spinning process. Between changes in w...	22
Is washer installed on a sturdy and solid floor? Refer to the “Installation Instructions” for flooring requirements. Noise and vibration may be reduced by placing a piece of ¾\	22
Is the washer gurgling or humming? As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal.	22
Are you washing items with metal snaps, buckles, or zippers? You may hear metal items touching the washer drum. This is normal.	22
Were the 4 shipping bolts in the back of the machine removed? See “Remove Transport System.”	22
Was the door opened during “Add A Garment”? Water can drip off the inside of the door, when the door is opened after the start of a cycle.	22
Is HE detergent being used? The non-High Efficiency detergents can cause oversudsing which can leak from the rear of the washer.	22
Are the fill hoses tight?	22
Are the fill hose gaskets properly seated? Check both ends of each hose. See “Connect the Inlet Hoses.”	22
Is the drain hose properly installed? The drain hose should be secured to the drainpipe or laundry tub. See “Secure the Drain Hose.”	22
Is the sink or drain clogged? Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If the sink or drain is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drai...	22
Did you follow the manufacturer’s directions when adding detergent and fabric softener to the dispensers? Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener disp...	23
Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)? Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach.	23
Is the fabric softener dispenser clogged? Clean the fabric softener dispenser. See “Washer Care” for details.	23
Are the laundry products in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment.	23
Is there water in the dispenser at the end of the cycle? A small amount of water will remain in the dispenser compartment. This is normal.	23
See “Cleaning Your Washer”	23
Are you using AFFRESH® washer cleaner on a regular basis? AFFRESH® washer cleaner removes and avoids odor-causing residue in all High Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the CLEAN WASHER w...	23
Are you using HE detergent? Use of non-HE detergent can cause a film residue which can result in odor.	23
Did you leave the door open after use? This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses.	23
Did all of the water drain out of the washer during the spin? Select RINSE/DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain.	23
Is the door locked and is the “Add A Garment” light on? Press START/PAUSE once. The door will unlock.	23
Is the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet.	23
Are you using an extension cord? Do not use an extension cord.	23
Has a household fuse blown, or has a circuit breaker tripped? Check that the washer is plugged into a working outlet, and check for blown fuses. Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician.	23
Is your voltage low? Check electrical source or call electrician.	23
Is the washer door firmly shut? The door must be closed during operation.	23
Has a cycle been selected, but START/PAUSE has not been selected and held for 1 second? Press and hold START/PAUSE, for 1 second.	23
Was the door open after completion of last cycle? The door must be opened and closed again to start a new cycle.	23
Is the door locked? If door is locked, run a drain cycle and drain the washer.	23
Are the touch pad controls locked? Hold for 3 seconds the button to lock/unlock controls.	23
Are the touch pad buttons not responding? Press POWER on the touch-pad twice. Check the touch-pad/ LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touch-pad/LED assembly is responding.	23
Does the washer shut down the same time in the same wash cycle repeatedly? Unplug washer or disconnect power. Wait 5 minutes. Plug in washer or reconnect power. Run another cycle.	23
Is the washer level? Check that the washer is level. See “Level Washer.”	24
Has the drawer dispensed detergent? Check that the dispenser drawer is not clogged with detergent.	24
Are both the hot and cold water faucets turned on? Check water hose connections to the washer. Check for plugged screen in water source. Check the water supply and the water valve.	24
Low water pressure at home? Check if the home has low water pressure, open the water faucets.	24
Are both the hot and cold water faucets turned on? Verify hot and cold valve at the water faucets are fully open.	24
Is the water inlet hose kinked? Straighten the hoses. Check water hose connections to the washer and make sure water supply hoses are not obstructed. Check for plugged screen.	24
Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water, and check for leaks.	24
Are you using HE detergent? HE detergent is a low sudsing detergent. This is normal and will not affect cleaning performance.	24
Low water? This washer uses very little water to provide good cleaning results. You will see little or no water splashing in this washer. This is normal.	24
Is the washer in a normal pause in the cycle? The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak.	24
Is the washer overloaded? Wash smaller loads.	24
Are the hot and cold water inlet hoses reversed? See “Connect the Inlet Hoses.”	24
Are you washing many loads? As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.	24
Low water? This washer uses very little water to provide good cleaning results. You will see little or no water splashing in this washer. This is normal.	24
Are you using HE detergent? HE detergent is a low sudsing detergent. This is normal and will not affect cleaning performance.	24
Is the top of drain hose lower than 30\	24
Does the drain extend into the drain pipe more than 4½\	24
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose.”	24
Is the drain hose clogged, or the end of the drain hose more than 96\	24
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose.”	24
Does the drain extend into the drain pipe more than 4½\	24
Excessive suds? When excessive suds are detected, a special suds routine automatically starts. Cycle will complete once extra suds are removed. This will occur more frequently when a non-HE detergent is used.	24
Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load.	24
Is the drum empty? Rotate drum by hand to check for any binding of the spin basket. Check for clothing stuck between spin basket and outer tub. Move open end drum up and down while holding outer tub steady and check for looseness (more than ¼\	24
Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load.	24
Excessive suds? When excessive suds are detected, a special suds routine automatically starts. This routine will add time to the original cycle.	24
Did the load cause imbalance? When an imbalance occurs, an imbalance routine will start to redistribute the load. This extends the cycle.	24
Are you washing a single item or bulky load? Spin time is added if an unbalanced load is detected. The washer will attempt to redistribute the load with additional tumbling.	24
Did you wash a large load on the Small Load cycle? The Small Load cycle is designed for smaller load sizes (2-3 items) of lightly soiled garments. If larger loads are washed in this cycle, wash time will be increased.	24
Did you wash a large load in a small load or delicate cycle? When using the Small Load, or Delicate wash cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.	25
Clothes Care	25
Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed.	25
Did you wash a single item or bulky items or have you overloaded the washer? A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a Rinse/Drain & Spin cycle. If ...	25
Did you use HE detergent? Suds during rinse and spin cycles can reduce spin speed. Use HE detergent.	25
Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.	25
Did you sort properly? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.	25
Did you overload the washer? Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if overloaded.	25
Check the following: Was paper or tissue left in pockets?	25
Did you use enough HE detergent? Follow manufacturer’s recommendations for the type of load you are washing. For best performance, use only High Efficiency detergent. Use enough HE detergent to remove soil and hold it in suspension.	25
Do you have hard water? Use more detergent for washing heavy soils in cold or hard water.	25
Is your water colder than 60°F (15.6°C)? Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent. Use hot or warm washes if safe for the fabric load. Make sure your hot water system is adequate to provide a hot water wash.	25
Are you using a low speed wash cycle? Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent for slow-speed cycles such as Delicate.	25
Did you unload the washer promptly? To avoid transfer of dye, unload the washer as soon as it stops.	25
Did you use a fabric softener dispensing ball? Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment.	25
Did you use powdered detergent in a low-speed cycle? Consider using liquid detergent.	25
Did you use Small Load on a large load? For best results, use Small Load for small, lightly soiled loads.	25
Did you unload the washer promptly? Unload the washer as soon as it stops.	25
Did you use the right cycle for the load being washed? Use the Delicate cycle or another cycle with a low spin speed to reduce wrinkling.	25
Did you overload the washer? The wash load must be balanced and not overloaded. Loads should tumble freely during washing.	25
Was the wash water warm enough to relax wrinkles? If safe for load, use warm or hot wash water.	25
Are the hot and cold water hoses reversed? Check that the hot and cold water hoses are connected to the right faucets. A hot rinse followed by spin will cause wrinkling. See “Connect the Inlet Hoses.”	25
Assistance or Service	26
If you need replacement parts	26
In the U.S.A.	26
Features and specifications on our full line of appliances	26
Installation information	26
Use and maintenance procedures	26
Accessory and repair parts sales	26
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)	26
Referrals to local dealers, repair parts distributors, and service companies	26
For further assistance	26
In Canada	26
Use and maintenance procedures	26
Accessory and repair parts sales	26
Features and specifications on our full line of appliances	26
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.	26
For further assistance	26
WHIRLPOOL CORPORATION LAUNDRY WARRANTY	27
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Fa...	27
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.	27
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.	27
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.	27
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.	27
6. Pick up and delivery. This major appliance is intended to be repaired in your home.	27
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.	27
8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Whirlpool servicer is not available.	27
9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Whirlpool’s published installation instructions.	27
10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined.	27
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the du...	27
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incide...	27
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.	27
If you think you need repair service, first see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve the problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Se...	27
SÉCURITÉ DE LA LAVEUSE	28
Exigences d'installation	29
Outillage et pièces	29
Outils nécessaires au raccordement des tuyaux d'arrivée d'eau	29
Pince (ouverture jusqu'à 19/16\	29
Lampe de poche (facultative)	29
Outils nécessaires pour le raccordement du tuyau de vidange	29
Outils nécessaires à l'installation	29
Clés plates de 14 mm et 13 mm	29
Niveau	29
Cale en bois	29
Règle ou mètre ruban	29
Autres pièces	29
Options	29
Piédestal facultatif	29
Exigences d'emplacement	29
Un chauffe-eau pour fournir de l'eau à 120°F (49°C) à la laveuse.	29
Une prise électrique reliée à la terre située à moins de 6 pi (1,8 m) de la prise du cordon électrique se trouvant à l'arrière de la laveuse. Voir “Spécifications électriques”.	30
Des robinets d'eau chaude et d'eau froide situés à moins de 4 pi (1,2 m) des robinets d'admission d'eau chaude et d'eau froide, et une pression d'eau de 20-100 lb/po² (137,9-689,6 kPa).	30
Un plancher de niveau ayant une pente maximale de 1\	30
Un plancher robuste et solide capable de soutenir le poids total de la laveuse (eau et charge) de 400 lb (180 kg).	30
Dégagements de séparation à respecter	30
L'emplacement doit être assez grand pour permettre d'ouvrir complètement la porte de la laveuse.	30
Prévoir davantage d'espace pour faciliter l'installation et l'entretien. La porte s'ouvre à plus de 90° et n'est pas réversible.	30
Un espace supplémentaire peut être requis pour les moulures de porte et de plancher et pour les plinthes.	30
Un espace supplémentaire de 1\	30
Il faut aussi prendre en compte l'espace requis entre les appareils voisins.	30
Dimensions de la laveuse	30
Système de vidange	31
Système de vidange avec tuyau de rejet à l'égout - mural ou au plancher (vues A et B)	31
Système de vidange avec évier de buanderie (vue C)	31
Système de vidange au plancher (vue D)	31
Spécifications électriques	32
Une alimentation de 120 volts, 60-Hz, CA seulement, de 15 ou 20 ampères, protégée par un fusible est requise. On recommande d'utiliser un fusible ou un disjoncteur temporisé. Il est recommandé de raccorder l'appareil sur un circuit distinct excl...	32
Cette laveuse comporte un cordon d'alimentation électrique à trois broches pour liaison à la terre.	32
Pour minimiser les risques de choc électrique, on doit brancher le cordon sur une prise de courant de configuration correspondante, à 3 alvéoles, reliée à la terre et installée conformément aux codes et règlements locaux. Si une prise de cour...	32
Si les codes le permettent et si on utilise un conducteur distinct de liaison à la terre, il est recommandé qu'un électricien qualifié vérifie la qualité de la liaison à la terre.	32
Ne pas utiliser une tuyauterie de gaz pour le raccordement à la terre.	32
En cas de doute quant à la qualité de la liaison à la terre de la laveuse, consulter un électricien qualifié.	32
Ne pas installer un fusible dans le conducteur neutre ou le circuit de liaison à la terre.	32
Instructions d'installation	33
Élimination des accessoires de transport	33
1. Au moyen d'une clé de 13 mm, desserrer les 4 boulons de transport.	33
2. Une fois le boulon desserré, le déplacer au centre du trou et retirer complètement le boulon, y compris la cale d'espacement en plastique couvrant le boulon.	33
3. Une fois que les 4 boulons ont été retirés, jeter les boulons et les cales d'espacement. Puis tirer le cordon d'alimentation à travers l'ouverture du panneau arrière et obturer le trou avec le bouchon fourni.	33
4. Couvrir les trous des boulons avec les 4 bouchons pour les trous des boulons de transport.	33
Raccordement des tuyaux d'alimentation	33
1. Fixer un tuyau au robinet d'eau chaude. Visser complètement le raccord à la main pour qu'il comprime la rondelle.	33
2. Fixer un tuyau au robinet d'eau froide. Visser complètement le raccord à la main pour qu'il comprime la rondelle.	33
3. À l'aide d'une pince, serrer les raccords en effectuant deux tiers de tour supplémentaires.	33
Laisser s'écouler l'eau des deux robinets et des tuyaux d'alimentation, dans un évier de buanderie, un tuyau de rejet à l'égout ou un seau, pour éliminer les particules se trouvant dans les canalisations d'eau qui pourraient obstruer les tamis d...	33
Vérifier la température de l'eau pour s'assurer que le tuyau d'eau chaude est connecté au robinet d'eau chaude et que le tuyau d'eau froide est connecté au robinet d'eau froide.	33
1. Fixer le tuyau d'eau chaude à la valve du tuyau d'alimentation d'eau chaude (H) de la laveuse. Visser le raccord à la main pour qu'il comprime la rondelle.	34
2. Fixer le tuyau d'eau froide au robinet d'eau froide (C) de la laveuse. Visser le raccord à la main pour qu'il comprime la rondelle.	34
3. À l'aide d'une pince, serrer les raccords en effectuant 2/3 de tour supplémentaires.	34
4. Ouvrir les robinets d'eau complètement et vérifier s'il y a des fuites.	34

Match case Limit results 1 per page

Dispenser operation

■

you follow the manufacturer’s

irections when a

ing

etergent an

ric softener to the

ispensers?

Measure detergent and fabric softener. Slowly pour into the

dispensers. Wipe up all spills. Dilute fabric softener in the

fabric softener dispenser.

■

you put pow

ere

or liqui

color-safe

leach into the

liqui

chlorine

leach

ispenser (on some mo

els)?

Add powdered or liquid color-safe bleach directly to the

washer basket. Do not use the chlorine bleach dispenser for

color-safe bleach.

■

Is the fa

ric softener

ispenser clogge

Clean the fabric softener dispenser. See “Washer Care” for

details.

■

Are the laun

ry pro

ucts in the correct

ispenser

compartment?

Add the correct amounts of detergent, fabric softener or liquid

chlorine bleach to the correct compartments. Add powdered

or liquid color-safe bleach to the Main Wash compartment.

■

Is there water in the

ispenser at the en

of the cycle?

A small amount of water will remain in the dispenser

compartment. This is normal.

Washer o

■

See “Cleaning Your Washer”

■

Are you using AFFRESH

washer cleaner on a regular

asis?

AFFRESH

washer cleaner removes and avoids odor-causing

residue in all High Efficiency washers. For washers where odor

is present, use 3 tablets instead of 1 tablet. After the CLEAN

WASHER with AFFRESH™ cycle is complete, wipe away

residue if necessary.

■

Are you using HE

etergent?

Use of non-HE detergent can cause a film residue which can

result in odor.

■

you leave the

oor open after use?

This washer has a tight seal to avoid water leaks. To avoid

odors leave the door open to allow the washer to dry between

uses.

Door won't unlock

■

all of the water

rain out of the washer

uring the

spin?

Select RINSE/DRAIN & SPIN to remove any water remaining

in the washer. The washer door will unlock at the end of the

drain.

■

Is the

oor locke

is the “A

A Garment” light on?

Press START/PAUSE once. The door will unlock.

Washer won't power up

Electrical

hock Hazard

Plu

into a

rounded

pron

outlet.

Do not remove

round pron

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

ﬁre, or electrical shock.

WARNING

■

Is the power cor

plugge

into a groun

3 prong outlet?

Plug power cord into a grounded 3 prong outlet.

■

Are you using an extension cor

Do not use an extension cord.

■

Has a househol

fuse

lown, or has a circuit

reaker

trippe

Check that the washer is plugged into a working outlet, and

check for blown fuses. Replace the fuse, or reset the circuit

breaker. If the problem continues, call an electrician.

■

Is your voltage low?

Check electrical source or call electrician.

Washer cycle won’t start

■

Is the washer

oor firmly shut?

The door must be closed during operation.

■

Has a cycle

een selecte

ut START/PAUSE has not

een selecte

hel

for 1 secon

Press and hold START/PAUSE, for 1 second.

■

Was the

oor open after completion of last cycle?

The door must be opened and closed again to start a new

cycle.

■

Is the

oor locke

If door is locked, run a drain cycle and drain the washer.

Control won’t accept selections or won’t shut off

■

Are the touch pa

controls locke

Hold for 3 seconds the button to lock/unlock controls.

■

Are the touch pad buttons not responding?

Press POWER on the touch-pad twice. Check the touch-pad/

LED assembly by selecting different cycles and changing the

modifiers and options available to confirm the touch-pad/LED

assembly is responding.

Washer stops working

■

Does the washer shut down the same time in the same wash

cycle repeatedly?

Unplug washer or disconnect power. Wait 5 minutes. Plug in

washer or reconnect power. Run another cycle.