Whirlpool WFW9300VU Use and Care Guide - Page 20

Washer stops ■ Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call an electrician. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are you using an extension cord? Do not use an extension cord. Washer won't drain or spin ■ Is the drain hose kinked? Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor? ■ Is your voltage low? Check electrical source or call electrician. Do not use an extension cord. ■ Is the "SUD" routine active? Cycle will complete once extra suds are removed. ■ Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load. Washer makes noise or vibrates ■ Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet. ■ Is the washer gurgling or humming? As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal. ■ Are you washing items with metal snaps, buckles, or zippers? You may hear metal items touching the washer drum. This is normal. ■ Is washer installed on a sturdy and solid floor? Refer to the "Installation Instructions" for flooring requirements. Noise and vibration may be reduced by securing a piece of ¾" (19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights. Washer leaks ■ Check household plumbing for leaks. ■ Are the inlet hose connections tight? For inlet hose connections, see "Connect the Inlet Hoses." Dispensers clogged or leaking ■ Are the laundry products in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener, or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. ■ Is the detergent type selector in the correct position? Selector should be in the lowered position when using liquid detergent and in the upper position when using powdered detergent. See "Cleaning Your Washer." Washer odor ■ See "Cleaning Your Washer." ■ Are you using AFFRESH™ washer cleaner on a regular basis? AFFRESH™ washer cleaner removes and avoids odorcausing residue in all High Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the CLEAN WASHER cycle is complete, wipe away residue if necessary. ■ Are you using HE detergent? Use of non-HE detergent can cause a film residue which can result in odor. ■ Did you leave the door open after use? This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses. Load too wet ■ Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed. ■ Did you wash a single item or bulky items or have you overloaded the washer? A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a DRAIN/SPIN cycle. If the laundry is still wet, take half of the load out of the washer, and try again. 20