Whirlpool WFW94HEXW Use & Care Guide - Page 18
and then closed before a new cycle can begin. - problems
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TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer won't run or fill, Check for proper water supply. washer stops working Both hoses must be attached and have water flowing to inlet valve. Both Hot and Cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check proper electrical supply. Check for any kinks in inlet hoses, which can restrict water flow. Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Normal washer operation. Check electrical source or call an electrician to check if voltage is low. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Door must be completely closed and latched for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak. The washer door is not firmly shut. Washer may be stopped to reduce suds. The door must be closed during operation. Washer not loaded as recommended. Remove several items, rearrange load evenly in drum. Close door and press Start/Pause. Do not add more than 1 or 2 additional items after cycle has started to avoid overloading or unbalancing. Do not add more water to the washer. Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and following manufacturers directions based on your load requirements. Door not opened between cycles. To remove suds, cancel cycle. Select RINSE/DRAIN & SPIN. Press START/PAUSE. Do not add more detergent. After any wash cycle is completed, the door must be opened and then closed before a new cycle can begin. 18