Whirlpool WGG745S0FE Use & Care Guide - Page 16

Problem Possible Causes and/or Solutions Surface burners will not operate The control knob is not set correctly: Push in knob before turning to a setting. Air in the gas lines: If this is the first time the surface burners have been used, turn on any one of the surface burner knobs to release air from the gas lines. Clogged burner ports: See the "Sealed Surface Burners" section. Surface burner flames are uneven, yellow, and/or noisy Clogged burner ports: See the "Sealed Surface Burners" section. Burner caps positioned improperly: See the "Sealed Surface Burners" section. Range converted improperly: If propane gas is being used, contact a service technician or see the "Warranty" section for contact information. Excessive heat around cookware on cooktop Cookware is not the proper size: The cookware should be centered above the burner with the bottom sitting level on the grate. The flame should be adjusted so that it does not extend up the sides of the pan. Cooktop cooking results not what expected Improper cookware: Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid, and the material should be of a medium-to-heavy thickness. Control knob set to incorrect heat level: See the "Cooktop Use" section. Range is not level: Level the range. See the Installation Instructions. Oven will not operate Oven burner flames are yellow or noisy Air in the gas lines: If this is the first time the oven has been used, turn on any one of the surface burner knobs to release air from the gas lines. Control is locked: Press and hold START LOWER for 3 seconds to unlock. Control is in Demo mode: See the "Electronic Oven Controls" section. Demo mode is used for display models in a showroom. Electronic oven control set incorrectly: See the "Electronic Oven Controls" section. Range converted improperly: If propane gas is being used, contact a service technician or see the "Warranty" section for contact information. Oven temperature too high or too low Convection fan not turning on Display shows messages Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic Oven Controls" section. The convection cycle is in the first 5 minutes of operation: This is normal. The convection fan will start running approximately 5 minutes into the cycle. Oven door is open: If the oven door is opened during convection cooking, the fan will turn off immediately. It will come back on when the oven door is closed. Power failure (display shows flashing time): Clear the display. On some models, reset the clock, if needed. See "Clock" keypad feature in the "Feature Guide" section. Error code (display shows letter followed by number): Depending on your model, press CANCEL UPPER or CANCEL LOWER to clear the display. See "Control Display" in the "Electronic Oven Controls" section. If it reappears, call for service. See the "Warranty" section for contact information. Start needs to be pressed so a cycle can begin (display shows "PUSH" or "PSH"): See the "Start" keypad feature in the "Feature Guide" section. Range is in Sabbath mode (display shows "SAb"): Press CANCEL UPPER or CANCEL LOWER to exit Sabbath mode. Self-Cleaning cycle did not work on all spills Several cooking cycles between Self-Cleaning cycles or spills on oven walls and doors: Run additional Self-Cleaning cycles. affresh® Kitchen and Appliance Cleaner or affresh® Cooktop Cleaner can be used for stubborn soils. See the "Accessories" and "Self-Cleaning Cycle" sections for more information. Oven cooking results not what expected Range is not level: Level the range. See the Installation Instructions. The set temperature was incorrect: Double-check the recipe in a reliable cookbook. Oven temperature is calibrated incorrectly: See "Oven Temperature Control" in the "Electronic Oven Controls" section. Oven was not preheated: See the "Baking and Roasting" section. Racks were positioned improperly: See the "Positioning Racks and Bakeware" section. Not enough air circulation around bakeware: See the "Positioning Racks and Bakeware" section. Darker browning of food caused by dull or dark bakeware: Lower oven temperature 25°F (15°C) or move rack to a higher position in the oven. Lighter browning of food caused by shiny or light colored bakeware: Move rack to a lower position in the oven. Batter distributed unevenly in pan: Check that batter is level in the pan. Incorrect length of cooking time was used: Adjust cooking time. Oven door was not closed: Be sure that the bakeware does not keep the door from closing. Oven door was opened during cooking: Oven peeking releases oven heat and can result in longer cooking times. Rack is too close to bake burner, making baked items too brown on bottom: Move rack to higher position in the oven. Pie crusts browning too quickly: Use aluminum foil to cover the edge of the crust and/or reduce baking temperature. 16