Xerox 3130 User Guide - Page 97
Troubleshooting Checklist, Check, Solution
UPC - 095205611984
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Troubleshooting Checklist If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. Check Check the power cord and the power switch. Solution Check the power source by plugging into another outlet. Make sure that the LED is on. In the Ready mode, the LED lights green. If the LED lights red or blinks, go to "Troubleshooting Error Messages" on page 6.18. Press and hold the button to print a demo page. • If a demo page does not print, check the paper supply in the input tray. • If the paper jams in the printer, go to "Clearing Paper Jams" on page 6.7. Check the demo page to see if it is printed correctly. If there is a print quality problem, go to "Solving Print Quality Problems" on page 6.12. Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly. • If the page does not print, check the cable connection between the printer and the computer. • Check the print queue or print spooler to see if the printer has been paused. • Check the software application to ensure you are using the proper printer driver and communication port. If the page is interrupted during printing, go to "Solving General Printing Problems" on page 6.3. If completing the checklist does not resolve the printer problem, check the following troubleshooting sections. • "Solving General Printing Problems" on page 6.3. • "Troubleshooting Error Messages" on page 6.18. • "Common Windows Problems" on page 6.19. • "Common Linux Problems" on page 6.20. • "Common DOS Problem" on page 6.23. 6.2 SOLVING PROBLEMS