Xerox 5500/YB User Guide - Page 226

Phaser® 5500 Laser Printer Additional Resources This topic includes: ■ "Support" on page 4-73 ■ "infoSMART" on page 4-73 ■ "Web Links" on page 4-73 Support There is additional technical support available. You can access infoSMART Knowledge Base, PhaserSMART Technical Support, Technical Support via email, driver downloads, and much more. A set of Xerox links is installed in your web browser's Favorites folder when you install the printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links. infoSMART This is the same troubleshooting knowledge base used by Xerox Customer Support. infoSMART Knowledge Base provides solutions for printer issues such as error codes, print quality, media jams, software installation, networking, and more. Web Links Xerox provides many resources to help you learn more about your Phaser 5500 Laser Printer. Use these web sites to obtain information about your printer: Resource To access PhaserSMART Technical Support, which automatically diagnoses problems on your networked printer and proposes solutions: To access the infoSMART Knowledge Base (which is used by Xerox Customer Support staff) to find solutions for issues such as error codes, print quality, paper jams, software installation, networking, and more: To view technical support information for your printer (including access to PhaserSMART Technical Support, Technical Support via email, driver downloads, documentation, videos, tutorials, and much more): To link to a resource for tools and information such as interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs: To order supplies for your printer: Link www.phasersmart.com www.xerox.com/office/5500infoSMART www.xerox.com/office/5500support www.colorconnection.xerox.com www.xerox.com/office/5500supplies Copyright © 2004 Xerox Corporation. All Rights Reserved. 4-73