Xerox 6115MFP User Guide - Page 193
Printing Takes Too Long, Not All s Print, Product Resets or Turns Off Frequently - troubleshooting
UPC - 095205426717
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Product Troubleshooting Printing Takes Too Long Probable Causes The product is set to a slow printing mode (for example, thick stock or transparency). The product is set to ENERGY SAVE mode. The job is very complex. Solutions It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver. It takes time for printing to start in power saving mode. Wait. No action needed. Not All Pages Print Probable Causes Solutions The Cancel key was pressed. Make sure no one pressed the Cancel key while your job was printing. The tray is empty. Check that the tray is loaded with media. A document is printed with an overlay file which has Print the overlay file using a Phaser 6115 been created by a NON-Phaser 6115 driver. driver. Product Resets or Turns Off Frequently Probable Causes The power cord is not correctly plugged into the outlet. A system error occurred. Solutions Turn off the product, confirm that the power cord is correctly plugged into the outlet, and then turn on the product. Contact your local Xerox service representative with the error information. Product Is Making Unusual Noises Probable Causes The product is not level. The tray is not installed correctly. There is a foreign object stuck inside the product. Solutions Place the product on a flat, hard, level surface. Remove the tray that you are printing from and reinsert it completely into the product. Turn off the product and remove the object. If you cannot remove it, contact Technical Support. Phaser® 6115MFP Multifunction Product 11-20