Xerox 6115MFP User Guide - Page 198

Print-Quality Problems Troubleshooting Print-Quality Problems Nothing is printed, or there are blank spots on the printed page Probable Causes Solutions One or more of the toner cartridges may be defective. The imaging unit may be defective. The media is moist from humidity. The media set in the product driver mismatches the media loaded in the product. The power source does not match the product specifications. Several sheets are being fed at the same time. Media is not set properly in the tray(s). Laser lens is obstructed or dirty. Remove the toner cartridges and check if any is damaged. Remove the imaging unit and check for damage. If it is damaged, replace it. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media. Load the correct media in the product. Use a power source with the proper specifications. Remove the media from the tray and check for static electricity. Fan plain paper or other media (but not transparencies), and replace it in the tray. Remove the media, tap it to straighten it out, return it into the tray, and realign the media guides. Clean the laser lens. Phaser® 6115MFP Multifunction Product 11-25