Xerox 6280DN User Guide - Page 108
Symptom, Reason/Action, See the Xerox Support website - toner cartridges
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Print-Quality Problems Symptom Toner smears when rubbed Reason/Action The paper is damp. Replace the paper. See About Paper on page 48. The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your print driver settings are correct. See About Paper on page 48. The print cartridges are not Xerox print cartridges. Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary. The fuser is old or damaged. Replace the fuser. Blank pages Two or more sheets may be feeding at once. Remove the paper stack from the tray, fan it, and reinsert it. The print cartridges are not Xerox print cartridges. Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary. The transfer unit is old or damaged. Replace the transfer unit. The high-voltage supply is defective. See the Xerox Support website, www.xerox.com/office/6280support, for assistance. Hair-like marks appear in or around black half-tone printing Shadows appear around areas of dense black printing The paper was left unwrapped for a long time (especially in a dry environment). Replace the paper. See About Paper on page 48. The paper is outside the recommended specification range. Replace the paper with a recommended size and type, and confirm that your print driver settings are correct. See About Paper on page 48. The transfer unit is old or damaged. Replace the transfer unit. Color around the edge of The color registration is incorrect. printing is incorrect Adjust the color registration. See Color Registration on page 111. Colored dots are printed at regular intervals (about 28 mm) The print cartridge is dirty. Clean the print cartridge. Phaser® 6280 Printer 109