Xerox C2424 User Guide - Page 220

Output Quality Problems Solving Print-Quality Problems Problem Solution Transparency Images Are Too Light or Too Dark Smudges or Smears Smudges or smears appear on the page. ■ Verify that the paper type is set to transparency in the computer software application or the printer driver. ■ For a list of transparency part numbers, print the "Paper Tips" page. a. On the control panel, press the System Setup button. b. In the Menu, select Information. c. Select Information Pages, then press Enter. d. Select Paper Tips Page, then press Enter. 1. Run the Remove Print Smears procedure: a. On the control panel, press the System Setup button. b. In the menu, select Information, then press the Enter button. c. Select Troubleshooting, then press the Enter button. d. Select Print Quality Problems, then press the Enter button. e. Select Remove Print Smears, then press the Enter button. The system will clean the ink from the rollers by running several sheets of paper through the system. 2. Repeat Step 1 up to 3 times if the smears still appear. 3. If the problem continues, verify that a supported paper type is being used; see the Loading Media chapter of this guide. 4. If the problem continues, clean the wiper blade in the Maintenance Kit: a. Open the side door on the right panel. b. Remove the orange maintenance kit. c. Wipe the clear plastic wiper blade with a lintfree cloth. d. Replace the maintenance kit. e. Close the side door. For more information, see "Cleaning the Maintenance Kit Wiper Blade" on page 45. WorkCentre® C2424 Copier-Printer 7-27